At Preferred Care at Home, we’re passionate about keeping elderly people safe and independent in their own home. We offer a variety of in-home care services, so you can be sure we have the option that will work best for you.
Please explore our services listed to the left.
Smooth-Transition Care, an affordable, evidence-based service, combines four key components to prevent readmission in elderly people.More info
Too often, with age comes loneliness. The feeling that no one cares creeps in. Aging has a way of reminding you of family members and friends who have passed on. You can feel like you’re alone...
Preferred Care at Home’s homemaker care. We make your house into that special place again. We do the chores and provide those tender loving touches that make you comfortable. Ultimately, our homemaker care can help you or a loved one remain where you want to be—home.
As we mature, our needs change. The things that were once simple to perform become complicated.We can provide you or your loved one assistance and direction with all the tasks referred to as “activities of daily living.”
If you or your parent has Alzheimer’s disease, you’re not alone. After all, every 70 seconds someone is diagnosed with it. Yet it can feel so isolating, so overwhelming.
Peace of mind. It’s so often an elusive dream for people with elderly parents—and for elderly people themselves. That’s why Preferred Care at Home has always been known best for our 24-hour peace-of-mind service called live-in care.
At Preferred Care at Home, we partner with hospices to care for people as they approach life’s final transition. Our caregivers are specially trained in end-of-life care. Depending on your needs, they may, for example, prepare easy-to-eat foods, read to you, and watch for discomfort and summon health-care providers if needed.
Preferred Care at Home provides a variety of specialty services. These services are built around the unique needs of the individual. Included are packages for New Mothers and Surgery Recovery.
Our medically trained and licensed caregivers are available to assist with your nursing needs. These services can be as simple as wound care to ventilator care.
When you choose a home-care service, one consideration stands above all else: the quality of the caregivers who will be at your or your loved one’s side. You want people you can trust without question.
Every Preferred Care at Home caregiver possesses two key characteristics: a compassionate heart and home-care experience. The first and most significant characteristic is the compassionate heart. No training can create this uncompromising, required quality.
To ensure you receive the highest-quality home care possible, we put all caregiver applicants through a rigorous, seven-step screening process after we receive their comprehensive caregiver application. You can learn more about this process in the video and article below.
Caring for people in need can be rewarding work. At Preferred Care at Home, we’re always looking for people with the appropriate experience. But most importantly, we seek home-care aides who are compassionate and reliable.
Senior Home Care Blog
If you want to connect and interact with an in-home care expert, explore our senior home-care blog, which includes posts on the senior topics that most affect you.
We care for those you care about. And because of that, we understand that providing quality care means going above and beyond expectations. Care is more than just a service, it's who we are. I have sat with families as they have tried to decide what services are needed, the hours of care desired, when to start services, etc[...]Read the blog
I often talk about the importance of home, yet I still think it is a subject that is not talked about enough. For seniors, it's not just about a house. Their home contains years of memories that are impossible to replace. As seniors age, they may start by adding a few hours of companion or homemaker care. But, when[...]Read the blog
Swatches of yellow pavement flash by her window as Reda Edington heads off on a 70 mile trip to do what she loves—provide care for those in need. As the road slowly meanders through the hills of East Tennessee, she describes why she loves her job as a caregiver, "I do what I think people would want to do[...]Read the blog
As we age, our needs change. You may find yourself or people you love suddenly facing challenges in their physical or mental well-being. If you need help understanding these concerns, you can access a reservoir of material here in our resources section.
What are you most concerned about? Our “Common Senior Concerns” section provides a growing library of articles surrounding topics such as preventing falls, keeping your home safe and paying for home care.
At Preferred Care at Home, we want to help you stay as independent as possible. Our caregivers are specially trained to help people with all sorts of illnesses common in seniors. The articles also detail how Preferred Care at Home can specifically help you.
“Family-Care Support” is where you can access Preferred Care at Home’s Family Learning Center, our supportive tool that teaches caregiving tips. Here, you might find even better ways to care for your loved one.
Personal Health Record is a free 15-piece tool kit that helps you easily organize all your health information in one spot. No more digging through papers to find your doctor’s phone number or squinting at medication bottles to figure out the instructions. Everything is at your fingertips.
Did you know there are a wealth of resources in your community to help you live independently? There’s transportation, financial resources, help at home and even free services. To make your life easier, we’ve introduced free town-hall meetings that feature elite groups of local senior-care experts.
Our free e-newsletter provides easy access to senior health information and news. This lighthearted resource is designed to be informative yet engaging. It covers the current topics you’re most interested in.
Our ”Senior Links” may be just what you’re looking for. We’ve compiled what we think are the best senior-information sites all in one convenient place.
If you have a question, most likely others have asked it too. Check out “Frequently Asked Questions” for an overview of the most common things we get asked. If your answer isn’t there, please contact us. We’d be happy to add it.
Since 1984, the husband-and-wife founders of Preferred Care at Home have been helping seniors stay in their homes, happily and safely. Now a nationally franchised but still family-run business, Preferred Care at Home offers high-quality in-home care at affordable rates.
“Quality services at affordable prices” is and will always be at the center of every Preferred Care at Home location. It’s no coincidence that Preferred Care at Home has expanded over four times faster than the average franchise company and that the Preferred family now stretches as far northwest as Alaska, northeast as New York and south Florida.
At Preferred Care at Home, we’re passionate about not only helping elderly people but also advocating for them. We recognize the wealth of knowledge and experience they possess. We believe that to be a strong community, we can’t ignore their stories and knowledge. And we’re concerned that elderly people have lost value in our culture. We want to be part of changing that.
“After trying two other companies, I found Preferred Care at Home. I have truly found a company that cares and delivers on what they promise.” -- Anthony L.
Preferred Care at Home is a national, nonmedical home-care franchise specializing in affordable elderly care. Its caregivers assist clients with daily tasks and offer emotional and social companionship. Services are provided in-home or at care facilities and enable clients to celebrate life, dignity and independence.
Your family recommended home care. You’ve heard Medicare will pay for it—if you go with a certain kind of agency. What kind’s that? Is it the one you need? What is home care anyway?
Home care actually isn’t as confusing as it seems. You just need to understand a few aspects, and soon, you’ll be on your way to picking the agency that’s right for you.
There are two basic types of home care: skilled home health care and nonmedical care. You may need one or both.
Skilled home health care consists of services provided by a licensed professional such as a nurse or therapist. It’s also called skilled nursing care and medical home care. Services include intermittent visits for things like dressing changes; medication education; and physical, speech or occupational therapy.
Nonmedical home care, which is what Preferred Care at Home provides, encompasses other types of help. It’s also known as personal support services, private-duty care and custodial care. Sometimes it offers just homemaker companion care. Often, people who need skilled home health care also need nonmedical home care.
Nonmedical home care can include assistance with what are called “activities of daily living” *:
Nonmedical care can also provide help with everyday needs, called “instrumental activities of daily living,” such as:
The agencies that offer home care are divided into three types: home health care, hospice and nonmedical home care. Which type you need depends on which kind of care you want.
These agencies also offer nonmedical care if you need it with the skilled nursing care.
Does Medicare cover their care? If the agency is Medicare-certified and you meet certain qualifications, Medicare covers intermittent visits by a licensed professional for a limited time (usually lasting a few weeks). It also covers brief visits from a home care aide to provide personal care (such as a bath once or twice a week) if needed while receiving the skilled care.
How do I qualify? Your doctor must write an order saying you need intermittent skilled care and are homebound, meaning leaving home is hard or not recommended. For more details, download this Medicare document.
What is hospice? Hospice provides end-of-life home health care and nonmedical care. Services involve various providers, including doctors, nurses, social workers, counselors and clergy members. The goal of hospice is to improve your quality of life rather than cure an illness. Hospice care can also be provided at a facility.
Does Medicare cover their care? Yes, if the hospice is Medicare-approved. For more information, download this Medicare document.
How do I qualify? Your doctor and the hospice medical director must certify that your life expectancy is six months or less. You must also agree to forgo curative treatment and focus on comfort care. (You can always change your mind and go back to regular medical care.)
As you’ve probably guessed, home care agencies, such as Preferred Care at Home, provide nonmedical supportive care. They help people stay in their own home, whether or not they need skilled care. Services vary a bit from state to state. You can receive the services for a few hours a week to 24 hours a day .
Does Medicare cover their care? No, but there are other options, including Medicaid waivers (need-based financial aid), the Aid and Attendance Improved Pension (for qualifying veterans), and long-term care insurance. Preferred Care at Home strives to provide reliable, compassionate care that is also affordable.
Preferred Care at Home caregivers can help you keep your house in order, run errands, and get up and about for some healthy physical activity. They can also remind you to take your medication; ensure you’re eating nutritious, home-cooked meals; and help you with personal-care needs.* Your caregiver is your companion, encourager and assistant.
You may benefit from home care if one or more of the following is true:
To start receiving home care services, just give us a call. We’ll take it from there. First, we’ll make a complimentary home visit. We’ll design a personalized care plan and then match any special needs you have with our pool of experienced, compassionate caregivers. We guarantee 100-percent satisfaction.
To schedule a meeting or learn more about what home care is, please contact us today to experience the Preferred Care at Home difference. We’re dedicated to supporting your independence with compassion, respect and reliability.
*Homemaker companion agencies cannot offer hands-on personal-care services.
©2013 Preferred Care at Home, a division of Help at Home Health Care Services, Inc. All Rights Reserved.
Services may vary depending on the licensing of each Preferred Care at Home franchise location. Each location is individually owned and responsible for controlling and managing day-to-day business operations.