You’re noticing the small things: a parent in Concord or Fox Den who waves off help but skipped lunch again, a near-miss in the shower, a quiet drive home from Parkwest after a hospital stay. Most families try to stitch it together themselves until the stitching stops holding. Preferred Care at Home is locally owned in East Tennessee, and we provide in-home support that scales from a few companion hours to full live-in care. Call (865) 692-4000.
Preferred Care at Home of East Tennessee is locally owned by Ryan Siddons, who grew up in Knoxville and graduated from Farragut High School, and David Vick, raised in Gatlinburg. We cover west Knox County including Farragut, Concord, and the surrounding communities from our office at 11320 Station W Drive, with caregivers screened through our 7-step process. The national brand has supported families since 1984.
Caregivers are paired by personality, not assigned by whoever happens to be open that week, and the owners answer the phone here. Care plans are built around what your family actually needs, from one hour a week through 24-hour live-in support, instead of pre-packaged tiers. Call (865) 692-4000.
Quality in-home care begins with the right caregiver match. Our comprehensive approach includes rigorous background checks and a thorough vetting process to ensure every caregiver meets our high standards. We focus on personality fit, professional experience, and a genuine passion for helping seniors thrive at home. The result for Farragut families: caregivers who feel like an extension of the family, providing reliable in-home care that respects your loved one’s dignity and preferences while keeping the routine you trust.
Step 01
You call (865) 692-4000 and a real person in East Tennessee picks up. Tell us what’s going on with your loved one in Farragut—we listen first.
Step 02
We come to the house, listen to your family, and assess what kind of help actually fits, then build a plan around it.
Step 03
We pair your loved one with a caregiver based on personality, not just who happens to be available that week.
Step 04
Care starts on your timeline, and you can check in any time through our Transparency Room as needs change.
Our office staff lives and works in Knoxville alongside the families we serve. When you call our Knoxville office, you reach neighbors who understand life in Knoxville.
We Serve:
Ryan Siddons was born and raised in Knoxville, Tennessee. After graduating from Farragut High School, he earned his marketing degree from Middle Tennessee State University. His passion for making a difference in the lives of seniors grew from personal experience watching home care companies fumble attempts at caring for his own grandparents.
Through those difficult moments, Ryan saw the need to provide reliable, compassionate, and affordable care to seniors like his grandparents. Years in customer service taught him what exceptional care truly requires. Today, Ryan is dedicated to providing the very best care, from one hour to 24 hours of support, so you can rest assured your loved one receives the quality services they need.
David Vick was raised in Gatlinburg, Tennessee. After graduating from Gatlinburg Pittman High School, he earned his marketing degree from Middle Tennessee State University. Throughout his career in vacation and commercial real estate, volunteering remained his passion. When he discovered the opportunity to help seniors through Preferred Care at Home, he realized this was his true calling.
For David, there is no better mission than waking up each morning knowing he can make a positive difference in someone’s life. From one hour to round-the-clock care, David is committed to ensuring families receive reliable, compassionate, and affordable care. His dedication to quality services means your loved one gets the support they deserve.
Yes. Preferred Care at Home of East Tennessee provides in-home care across Farragut, west Knox County, and the wider Knoxville area—covering Farragut, Concord, the Fox Den area, and the Turkey Creek corridor with coverage from one hour to 24 hours a day. The agency is locally owned; call (865) 692-4000 or schedule a no-cost in-home consultation.
We provide companion care, personal care, dementia and Alzheimer’s support, hospital-to-home transition care, and live-in care. Most families start with companion care for social engagement, errands, and light homemaking; when hands-on help with bathing, dressing, or transfers becomes part of the day, personal care steps in.
Call us, then we’ll meet you at home for a no-cost assessment and match a caregiver based on personality. The first call goes to a real person in East Tennessee; we schedule a visit within a few days, and in most cases care can begin within about a week—sooner if a hospital discharge is on the calendar.
Home care is non-medical daily support—companionship, bathing and dressing help, meals, errands, transportation, and medication reminders. Home health is short-term clinical care ordered by a doctor and often covered by Medicare. Many families use both at the same time during recovery.
If hands-on help with bathing, dressing, or mobility is needed, personal care fits. If the main need is company, meals, and errands, companion care is the place to start. Loneliness, skipped meals, and missed appointments point to companion care; falls, unsafe showers, and toileting needs point to personal care.
Often yes, with the right supervision and routine support. Specialized dementia care is built for safety, redirection, and a consistent caregiver presence—caregivers trained for wandering risk, predictable daily routines, and the same familiar faces through the door, plus coaching for family on what to expect at each stage.
