A parent near Fountain City Lake starts skipping meals or forgetting a dose. The family notices on a weekend visit, then wonders how to help during the work week. Preferred Care at Home of East Tennessee brings in home care to families across Fountain City, including companion, personal, around-the-clock, respite, transition, dementia, and end-of-life home care services for older adults and their loved ones.
Ryan Siddons and David Vick own and operate Preferred Care at Home of East Tennessee, serving Fountain City and the rest of North Knoxville. Ryan grew up in Knoxville and David was raised in Gatlinburg, and both built this company to be a trusted partner for families across East Tennessee. Read more about our team and how they came to this work.
Every caregiver goes through our 7-step screening with background checks before entering a home. We match by personality rather than filling a schedule slot, and families follow care notes through our Transparency Room portal. From the caregivers in your home to the office staff and administrative staff who answer your calls, our entire team treats every client and every family member with respect. Many of our caregivers describe this work as more than a job, and families often tell us we are nice people to work with. It is why so many describe us as a great company that delivers quality care, professional care, compassionate care, and, on the days it counts most, the best care and highly recommended, excellent care a family could ask for.
Fountain City parents who need hands-on help with bathing, dressing, toileting, and mobility do not always need a nurse. Personal in-home care covers those daily tasks with a caregiver who shows up on schedule and provides elderly care with real attention.
We send the same caregiver on regular visits whenever possible, matched by personality rather than whoever happens to be free. Medication reminders are part of the visit. Managing medications independently is not, and safety stays the priority.
Elderly parents living alone in Fountain City often need less medical help and more company. Companion care services bring someone into the home for conversation, meal reminders, light housekeeping, and daytime presence, providing companionship that supports emotional well being.
We match caregivers by personality, not by whoever is available that week. The goal is a genuine connection and emotional support, not a checklist of tasks completed. Our team builds strong relationships that bring real comfort to seniors and their families.
Grocery shopping along the Broadway corridor, laundry, light cleaning, and meal prep add up fast once a parent is capable but slowing down. Family caregiver relief covers the household routine so a caregiver takes care of daily assistance instead of family.
Chores get handled so your visit is spent talking, not scrubbing counters or folding towels. This non medical support keeps the home running and provides respite care when a family member needs a break.
Some Fountain City families reach a point where a parent cannot safely be alone overnight. Dementia wandering, fall risk, and post-surgery recovery are the usual triggers for 24-hour in-home care.
Caregivers rotate through overnight shifts so no one works unsafe hours, and your loved one stays in the home they know instead of moving to an assisted living facility. This dependable care helps provide peace of mind during a difficult time and helps manage safety concerns around the clock.
Memory changes reshape a household fast. In-home dementia support gives Fountain City families a caregiver trained in redirection and routine building, not clinical treatment. This senior care approach addresses care needs specific to memory loss.
The familiar home environment supports orientation better than a new setting would. Trained caregivers focus on safety supervision at home and calm, consistent routines that build confidence. Our team knows how to manage challenging behaviors with compassion and patience.
The first two weeks after a hospital stay at UT Medical Center or Fort Sanders are the highest fall-risk window for a Fountain City parent. Transition care fills that gap with help at home from day one, even on short notice.
A caregiver assists with mobility, meal prep, medication reminders, and getting to follow-up appointments. It is a bridge to independence, or a step toward longer-term care if that is what is needed. Families can make informed decisions with support already in place.
Families near Fountain City Lake who want a parent to stay home during hospice often need companion support alongside the medical team. Hospice support at home fills that role during a very difficult time.
Caregivers provide non medical presence, comfort routines, and family respite, and they coordinate directly with the hospice team. The exhaustion and grief get carried with the family, not alone. We honor the person and the life they have lived.
Ready to start home care for a loved one in Fountain City? Call us at (865) 692-4000, and we’ll walk you through the next steps.
Step 01
There is no assessment fee for the first conversation, and we can walk you through payment options.
Step 02
We ask about routines, safety, and what the family already handles.
Step 03
Fit matters more for daily care than availability does.
Step 04
Notes and visits show up in the portal so nothing is guesswork, and your family can move forward with confidence.
Families in North Knoxville often face the same handful of hurdles when they start looking for home care solutions.
Problem
Description
How We Help
Problem
Adult children who work in Knoxville or Oak Ridge cannot cover mid-day
Description
A parent near Fountain City Lake needs a mid-day meal or medication reminder, but the family member works in Knoxville, Oak Ridge, or along the Broadway corridor
How We Help
Companion care and personal care visits scheduled around the family’s work hours, not what other agencies require
Problem
Older homes in Fountain City add fall risk
Description
Split-levels, steep front steps, and narrow bathrooms in older Fountain City housing near Gibbs Drive make solo movement risky
How We Help
Personal care caregivers assist with mobility, and 24-hour care covers overnights when falls are the biggest fear
Problem
Confusion between home care and home health
Description
Families call us thinking we bill Medicare, or call home health thinking companionship is covered
How We Help
We explain that non medical in home care is private-pay while home health is physician-ordered, and both can work together
Problem
Families think they must choose assisted living or home care
Description
The assumption is a one-way move to an assisted living facility, when many parents can stay home with companion or personal care
How We Help
Care can start at 2 hours a week and step up to 24-hour care, so there is no premature move
Problem
Waiting until a crisis narrows options
Description
A hospital stay or a fall forces a rushed decision between rehab, an assisted living facility, and home, with no caregiver already known to the family
How We Help
Transition care and respite care can often start within days, so the family is not deciding under pressure
Problem
Choosing an agency by hourly rate alone
Description
The lowest rate often means rotating strangers with no personality match, especially for dementia care or companion care where familiarity matters
How We Help
Personality-matched caregivers, the same caregiver whenever possible, across all our services
Our office staff lives and works in Knoxville alongside the families we serve. When you call our Knoxville office, you reach neighbors who understand life in Knoxville.
We Serve:
Ready to talk through what home care solutions could look like for your parent in Fountain City? We can help.
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Preferred Care at Home of East Tennessee serves Fountain City as part of our North Knoxville coverage area. Our caregivers work throughout the neighborhood, from the lake area to the Broadway corridor. Call us at (865) 692-4000 to talk through what your family needs.
We offer companion care, hands-on daily assistance through personal care, homemaker help, 24-hour care, dementia care, transition care, and end-of-life support in Fountain City. Families often start with companion care services or personal care and add more as care needs grow. Coverage runs from 1 hour to 24 hours a day.
It starts with a free in-home care conversation at your parent’s house. We ask about daily routines, safety concerns, and what the family already handles. From there, we match a caregiver by personality and set a schedule that fits your Fountain City household.
Home care is non medical daily support, while home health involves skilled nursing or therapy ordered by a doctor. Preferred Care at Home provides home care, not home health, for Fountain City families. Many households use both at the same time, and we coordinate directly with home health and hospice providers when they are involved.
Companion care covers social visits, meal reminders, and light household support, while personal care adds hands-on help with bathing, dressing, and mobility. Fountain City families sometimes start with companionship and add family caregiver relief or personal care as needs change. A caregiver can often provide both during the same visit.
Yes, 24/7 and around-the-clock care are available for Fountain City families who need overnight coverage. Caregivers rotate through shifts so supervision never falls on one exhausted person. This option works well for dementia wandering, fall risk, or recovery after a hospital stay.
Cost depends on the hours and level of care your family needs, from a few companion care visits a week to full 24-hour coverage. Personal care and dementia care typically run at a higher hourly rate than companion or homemaker help. We provide a free consultation to walk through payment options and price out your specific situation, and in-home care is private-pay, not Medicare-covered. Call (865) 692-4000 for a quote.
