Since 1984, we’ve been helping seniors stay comfortable and cared for in their own homes. Our founder, a registered nurse, started Preferred Care at Home because older adults simply wanted to remain home rather than move to nursing homes. We understand that for Gatlinburg families, home is where memories have been made among these mountains.
What makes us different is our commitment to affordability without sacrificing quality. We carefully match caregivers to clients by personality and experience, not just availability. Our 7-step screening process includes background checks, skills assessments, and training validation. Plus, our Transparency Room technology lets family members monitor care remotely.
When daily living activities become challenging, compassionate assistance helps you maintain dignity and independence. Our personal care services support Gatlinburg seniors with bathing, dressing, mobility assistance, and medication reminders. Whether you need help a few hours weekly or around the clock, we customize care to your needs.
We understand mountain living creates unique challenges. Steep driveways, winter weather, and distance from medical facilities make reliable support essential. Our trained caregivers provide respectful assistance while honoring your preferences and routines.
Loneliness affects health as much as physical illness. Our companion care services combat isolation through meaningful conversation, shared activities, and genuine connection. For seniors living alone or whose adult children work long tourism industry hours, a caring companion brings joy and safety reassurance.
Companionship means someone to talk with, accompany you to appointments, or simply share a meal. Our caregivers engage with warmth and respect, treating you like family.
Keeping your mountain home clean and organized shouldn’t become a burden. Our homemaker care includes light housekeeping, meal preparation, grocery shopping, and errands. We help you maintain the comfortable, welcoming home you’ve built in Gatlinburg.
House cleaning, laundry, and meal prep become difficult as we age. Our dependable caregivers handle these tasks so you can focus on enjoying your independence and the beauty of the Smokies.
Peace of mind. That’s what our live-in care delivers for Gatlinburg families. Around-the-clock supervision means your loved one is never alone, especially critical during mountain winters or for those with serious illness. Our cost-effective live-in services provide continuous support at a fraction of nursing home costs.
Live-in caregivers become trusted companions, handling everything from meal prep to overnight assistance. We match personalities carefully, ensuring compatibility and consistency.
Memory loss challenges require specialized understanding and patience. Our dementia care caregivers receive specific training in memory support, behavioral management, and safety monitoring. We create familiar routines that reduce confusion while keeping your loved one comfortable at home.
For Gatlinburg seniors with Alzheimer’s disease, staying in familiar surroundings among cherished memories can slow cognitive decline. Our trained team provides dignified, compassionate support through every stage.
Coming home after hospitalization can feel overwhelming. You have prescriptions to manage, appointments to remember, and recovery instructions to follow. Our transition care services prevent hospital readmission through medication reminders, transportation to follow-up visits, and recovery monitoring.
Gatlinburg’s distance from Knoxville medical facilities makes post-hospital support crucial. We coordinate with your healthcare team, ensuring nothing falls through the cracks during your transition home.
Life’s final chapter deserves comfort, dignity, and family presence. Our end-of-life care supports hospice patients and families through compassionate assistance and emotional support. We coordinate with hospice providers, allowing your loved one to remain peacefully at home.
Palliative care focuses on comfort and quality of life during serious illness. Our caregivers provide gentle personal care while offering respite for exhausted family members.
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Challenge
Description
How We Help
What It Looks Like
How We Help
Our caregivers provide assistance navigating your property safely, reducing fall risk. We adjust schedules for weather conditions and help with winter preparation.
Challenge
Tourism industry family strain
What It Looks Like
Adult children working irregular hospitality hours can’t provide consistent care. Seasonal income affects affording help when you need it most.
How We Help
Flexible scheduling matches tourism work patterns. Our affordable rates and hourly options make professional care accessible even with variable income.
Challenge
Distance from medical facilities
What It Looks Like
Knoxville hospitals sit 40+ miles away. Follow-up appointments and emergency response take longer, creating anxiety for families of elderly parents.
How We Help
We provide reliable transportation to medical appointments in Knoxville. Our caregivers monitor health status and communicate with your healthcare team, catching problems early.
Challenge
2016 wildfire trauma
What It Looks Like
Many Gatlinburg seniors evacuated during devastating fires. Anxiety, trauma responses, and fear of emergencies persist, especially among residents who lost homes or experienced evacuation.
How We Help
Our compassionate caregivers understand trauma responses in older adults. We create emergency plans, offer emotional support, and provide reassuring presence during stressful times.
Challenge
Caregiver reliability concerns
What It Looks Like
Previous experiences with caregivers not showing up or frequent schedule changes have created trust barriers. Families worry about dependability and quality.
How We Help
Our 40 years in business proves our commitment. We guarantee caregiver consistency, maintain backup coverage, and use our Transparency Room to keep you informed in real-time.
Challenge
Winter isolation and safety
What It Looks Like
Mountain weather creates dangerous conditions. Ice, snow, and fog leave elderly people isolated and at risk for falls, heating problems, or medical emergencies without help nearby.
How We Help
Live-in care provides continuous winter supervision. Our caregivers help with home safety, monitor heating systems, and ensure someone is always there during severe weather.
Our office staff lives and works in Knoxville alongside the families we serve. When you call our Knoxville office, you reach neighbors who understand life in Knoxville.
We Serve:
Andersonville
Bearden
Cedar Bluff
Claxton
Clinton
Fountain City
Halls
Hardin Valley
Harriman
South Knoxville
Kingston
Lake City
Norris
Oliver Springs
Pigeon Forge
Powell
Rockwood
Seymour
Home care costs vary based on services needed and hours required. Personal care and companion care typically range from $21 to $28 per hour in Tennessee. Our cost-effective live-in care averages around $21,600 annually, compared to over $54,000 for assisted living or $116,000 for a nursing home. We offer free consultations to discuss your specific needs and provide transparent pricing.
We’ve served families for over 40 years with a focus on affordability and quality. Our 7-step caregiver screening ensures you receive trained, dependable professionals. We match caregivers by personality, not just availability. Our Transparency Room technology lets family members monitor care remotely. Unlike corporate agencies, we’re family-operated and committed to making quality care accessible to everyone.
Companion care focuses on social engagement, conversation, and light assistance without hands-on personal care. Personal care includes help with bathing, dressing, and mobility. If your loved one manages daily living activities independently but faces loneliness or needs supervision, companion care works well. When physical assistance with daily tasks is needed, personal care is appropriate. We help you choose during our free consultation.
We typically begin services within days of initial contact. After your consultation and care plan approval, we match you with carefully screened caregivers. Emergency situations can often be accommodated within 24 to 48 hours. Our team works efficiently while maintaining our thorough screening standards to ensure quality.
Consider care when daily tasks become difficult or unsafe. Warning signs include missed medications, difficulty bathing or dressing, frequent falls, weight loss from inadequate meal prep, or social isolation. If you or an elderly parent struggles with house cleaning, transportation, or managing health conditions alone, professional assistance helps maintain independence safely at home.
We provide ongoing quality monitoring through our Transparency Room portal, where families can review caregiver notes, schedules, and care updates. While we don’t offer traditional warranties, we guarantee responsive communication and willingness to adjust care plans as needs change. Our commitment to client satisfaction means we address concerns immediately and ensure consistent, quality caregiving.
Our specialized dementia care includes memory support, behavioral management, and safety monitoring. Trained caregivers use techniques that reduce confusion and agitation while maintaining familiar routines. We provide cognitive engagement activities, fall prevention strategies, and family education. Our team understands that Alzheimer’s disease progresses differently for everyone, so we customize approaches to your loved one’s specific stage and needs.
Yes, our caregivers provide transportation to medical appointments in Knoxville, grocery shopping trips, and errands throughout Sevier County. This is especially valuable for Gatlinburg residents who no longer feel comfortable driving mountain roads or during winter weather. Transportation is included as part of our companion care and homemaker services, ensuring you maintain independence and community connections.
Our live-in care option provides continuous supervision during severe weather when isolation becomes dangerous. For hourly care, we maintain caregiver availability and adjust schedules for safety. Our team members are experienced driving mountain roads and understand winter preparation. We coordinate with families about weather plans, ensuring your loved one has necessary supplies and continuous support regardless of conditions.
Resistance to accepting care is common and understandable. We approach these situations with empathy and patience. Starting with minimal companion care, like someone to share meals or conversation, often helps. As trust builds, accepting more assistance becomes easier. Our caregivers are trained to respect dignity and independence while gently supporting what’s needed. Many families find that framing it as “help around the house” rather than “care” reduces resistance initially.
