A new mother in Sunset comes home from the hospital with a newborn and no extra hands. A father recovering from surgery near the Shops at Sunset Place needs help just to get through his first week home. Life does not always fit into one category of care. That is why Preferred Care at Home built a specialty care program for South Miami families with situations beyond typical elderly care.
South Miami sits at the center of a fast-changing community, with shaded streets near Sunset Drive giving way to new condos around Red Road. Families here are just as likely to be caring for a new baby or a loved one home from surgery as an aging parent. Most agencies are not built for that range of needs.
Preferred Care at Home has been refining specialty care since 1984. Our South Miami office is locally owned, not run from a distant call center. We use a 7-step screening process and match caregivers by personality, with services available from a few hours a week to full-time support.
Families also get access to our Transparency Room portal, so you can check schedules and read caregiver notes. That means staying connected even when life is already full, whether you live down the street or across the country.
Becoming a new parent brings joy, and it also brings exhaustion. Our new mother care gives South Miami families an extra set of hands during those first weeks home. Sleep is scarce, and every task feels harder than it should.
Caregivers help with meal preparation, light housekeeping, and gentle support for mom. That way, she can rest and bond with her baby instead of worrying about the laundry pile.
Coming home after surgery is not the finish line families expect it to be. Between follow up appointments, medication reminders, and simply getting up the stairs safely, recovery takes more support than most people plan for.
Our caregivers assist with mobility, personal care, transportation to follow up appointments, and the everyday tasks that pile up while your loved one heals. We build the plan around the recovery timeline, not a fixed schedule.
Living with a disability should never mean giving up independence at home. Our disability support helps adults of any age remain in their own South Miami home with dignity. That can mean daily assistance or just a few hours of help each week.
Caregivers are matched based on the specific support your family member needs, from personal care to household tasks to simple companionship throughout the day. We build the plan around the person, not a fixed package of services.
Step 01
You call (786) 268-6706 (or click to call from your phone) and reach our local South Miami team directly.
Step 02
We schedule a consultation to understand your family’s specific situation and needs.
Step 03
We build a personalized care plan around your loved one’s recovery, condition, or circumstances.
Step 04
We match your family with a caregiver based on personality, experience, and background.
Step 05
Care starts, and you get Transparency Room access for schedules, notes, and updates.
South Miami’s dense, walkable layout and mix of longtime residents and young families create specific challenges for households managing an unusual care situation.
Challenge
What It Looks Like
How We Help
New parents without nearby family
What It Looks Like
A young family near Sunset Drive has no relatives close enough to help through the newborn stage.
How We Help
We provide postpartum support so mom can rest while the home still runs smoothly.
Challenge
Surgery recovery in walk-up homes
What It Looks Like
Older South Miami homes and condos without elevators make post-surgery mobility genuinely risky.
How We Help
Caregivers assist with safe mobility, transfers, and transportation to follow up appointments.
Challenge
Hurricane season disruptions
What It Looks Like
Storm prep and power outages complicate care for anyone already managing a health setback.
How We Help
Our caregivers help with supplies, safety checks, and steady routines through storm season.
Challenge
Confusion about coverage
What It Looks Like
Families assume Medicare or general coverage pays for non-medical specialty care, and it typically does not.
How We Help
We explain what specialty care includes and how it fits alongside other health needs your family may have.
Challenge
Disability support that changes over time
What It Looks Like
A family member’s needs shift, and last year’s care plan no longer fits.
How We Help
We adjust care plans as circumstances change, without starting the process over.
Challenge
Caregiver burnout in the family
What It Looks Like
One relative manages all the appointments, meals, and overnight needs alone.
How We Help
We step in with flexible hours so family caregivers can rest before burnout forces a harder decision.
Driven by Passion, Committed to Compassion
Natalie came to home care as a Registered Nurse with years in emergency medicine across South Florida. Working in the emergency department, she watched elderly people discharge from a hospital or skilled nursing facility and return within months, often because the right support simply wasn’t in place at home. That experience, and the outcomes she saw that didn’t have to happen, are why she is here.
She earned her Master of Science in Nursing and became a Family Nurse Practitioner, a credential that shapes how care plans are built at this office: around the whole person, not just the task list. Natalie’s role is overseeing client services and the quality of every care plan we develop. The clinical eye she brings makes a measurable difference, even in non-medical care.
Ricky Greene grew up in a Cuban-American household watching his mother provide full-time, unpaid care for his grandparents. She gave that care because that was how their family showed up for each other. Ricky built his career in long-term care operations because he wanted every family to have access to that level of care, not just the ones with someone who can give up everything to provide it.
His focus at this office is the caregiver side of the business: the hiring, the matching, and the oversight that determines whether the care actually works. When a family calls to say the caregiver feels like part of their household, that is the outcome Ricky works toward every day.
Brian Caldwell is Vice President of Operations. He runs the day-to-day side of the office: scheduling, caregiver coverage, and the systems that make sure the right caregiver reaches the right home at the right time.
Families rarely see the operational side of home care, but they feel it. Brian’s focus is on the details that make care dependable week after week, from consistent scheduling to the communication that keeps out-of-town family members in the loop.
We understand the needs of South Miami families and the surrounding Miami-Dade communities nearby.
We Serve:
Don’t see your city listed here? Give our local team a call! You can also read our Google reviews to see what South Miami families say about us, or reach out for more information anytime.
Don’t see your city? Contact our office and request a call. We likely still serve your area.
Specialty care covers situations that fall outside typical elderly care, like new mother support, post-surgery recovery, and disability assistance. It uses the same personality-matched caregivers as our other services, just applied to a more specific situation.
Costs depend on the type of care and the number of hours needed each week. Services are available from a 4-5 hour minimum up to 24 hours a day, so many families start smaller and adjust as needs change. Give us a call to discuss a plan that fits your budget.
Most families begin receiving care within days of their first call. We schedule a consultation promptly, build a care plan, and match a caregiver so care can start quickly when you need it most.
Medicare does not typically cover non-medical specialty care like new mother support or disability assistance unless skilled medical care is also involved. We help South Miami families understand what is covered and how our services fit alongside other healthcare needs.
New mother care includes meal preparation, light housekeeping, and support so a new parent can rest and recover. It is designed for the exhausting first weeks home with a newborn, when family help is not always close by.
Every caregiver goes through our 7-step screening process, including background checks and skills assessments. We then match caregivers to your specific specialty care situation.
We adjust the care plan as circumstances change. Whether a recovery timeline shortens, a disability need shifts, or hours need to increase, your care plan is not locked in place.
Miami-Dade County offers community programs through the Alliance for Aging and local hospital discharge planners, linked on our resources page. For infectious disease treatment, specialists like Midway Specialty Care Center in South Miami accept new patients, with insurance accepted and sliding scale pricing available. Our caregivers are not a substitute for that medical treatment, but we can provide in-home support alongside it once your loved one is home.
Call (786) 268-6706 and talk directly with our local team. You do not need a plan before you call. We start with a conversation, understand your situation, and build a care plan from there.
