Your family in South Miami deserves homemaker care that keeps your loved one comfortable, safe, and independent in their own home. Preferred Care at Home provides compassionate caregivers throughout South Miami, Coral Gables, and Miami-Dade. Seniors can remain in the home they’ve always known, surrounded by the neighbors, routines, and memories that matter most.
We’ve proudly served South Miami and the greater Miami, Florida community since 1984. Our local office is owned by Natalie Caldwell and Ricky Greene, who live and work right here in Coral Gables. Preferred Care at Home was founded by a nurse, and that nurse-led standard still shapes how we train every caregiver today.
We use a 7-step caregiver screening process, and we’re committed to matching caregivers based on compatibility, not just availability. Our caregiver team is proud to deliver compassionate care and support for our clients across South Miami and the surrounding community.
Family members get real-time access to schedules, caregiver notes, and updates. That way, they can be confident that mom, dad, or any loved one is well cared for, whether you live nearby or out of state.
Families taking care of an elderly parent from a distance often worry the most. Our senior care services and Transparency Room updates are built to ease exactly that worry, wherever your family calls home.
When keeping up a house becomes a burden, homemaker care steps in to handle the tasks that have grown overwhelming. Our caregivers gather information about your loved one’s routines first, then build a plan around their specific needs, not a generic package.
Skipped meals and poor health often creep in quietly among older adults living alone. Our caregivers plan and prepare meals around your loved one’s preferences and any dietary needs, along with medication reminders. Mom or dad eats well and stays on track, without the effort of cooking alone.
Trips to the store, the pharmacy, and the post office become harder to manage as energy or mobility declines. We handle grocery shopping and errands throughout South Miami, so your parent’s home stays stocked and their day-to-day needs stay met.
A cluttered or dusty house can be more than an inconvenience. It can become a safety risk for an aging person. Our caregivers keep living spaces tidy, organized, and easier to move through safely.
Fresh linens and clean clothes are a small comfort that adds up over time. We manage laundry and linen changes as part of a consistent homemaker care routine.
Homemaker care isn’t only about the chores. A caregiver who chats while folding laundry or shares a story while prepping dinner brings companionship along with the assistance. That connection helps protect your loved one’s quality of life.
For a senior who spends much of the day alone, that visit can turn an ordinary afternoon into their best day of the week.
Step 01
You call (786) 268-6706 and speak directly with our South Miami team about your loved one’s situation.
Step 02
We visit the home to gather information about your parent’s routines, health, and daily challenges.
Step 03
We create a custom care plan built around your family’s specific needs, whether that’s grocery shopping, meal preparation, or housekeeping.
Step 04
We match your loved one with a caregiver based on personality, experience, and household compatibility.
Step 05
Your caregiver starts, and your family gets Transparency Room access for schedules, notes, and updates.
Many South Miami residents value senior care services that let them stay independent while still getting real support with daily life. Families taking care of a parent from a distance especially value knowing help is consistent and close by.
Challenge
What It Looks Like
How We Help
Older homes and larger yards
What It Looks Like
South Miami’s established neighborhoods mean many elderly parents manage more house and more yard than they can keep up with alone.
How We Help
Homemaker care handles housekeeping, laundry, and organization so the home stays safe and livable.
Challenge
Car-dependent errands
What It Looks Like
A trip to the store or pharmacy becomes a half-day project once driving or mobility declines, and rideshares aren’t always practical for a senior alone.
How We Help
We handle grocery shopping and errands throughout South Miami, so the pantry stays stocked without the stress.
Challenge
Isolation in a quiet home
What It Looks Like
Days can feel empty once a spouse passes or friends move away, especially in a house built for a bigger, busier family.
How We Help
Companionship during daily tasks brings conversation and connection alongside the practical help.
Challenge
Confusion about care types
What It Looks Like
Families assume Medicare covers routine homemaker help or confuse it with a home health aide’s medical services.
How We Help
We explain what homemaker care covers, what it costs, and how it fits alongside other care your family may need.
Challenge
Inconsistent caregivers at other agencies
What It Looks Like
Missed visits, no-shows, and caregiver swaps without notice are common complaints across South Florida home care agencies.
How We Help
Our 7-step screening, personality matching, and local owner oversight keep your caregiver consistent and accountable.
Challenge
Caregiver burnout in the family
What It Looks Like
One adult child handles all the cooking, cleaning, errands, and check-ins until exhaustion makes it impossible to continue.
How We Help
Respite care and homemaker care give family caregivers a break before burnout forces a rushed decision.
Driven by Passion, Committed to Compassion
Natalie came to home care as a Registered Nurse with years in emergency medicine across South Florida. Working in the emergency department, she watched elderly people discharge from a hospital or skilled nursing facility and return within months, often because the right support simply wasn’t in place at home. That experience, and the outcomes she saw that didn’t have to happen, are why she is here.
She earned her Master of Science in Nursing and became a Family Nurse Practitioner, a credential that shapes how care plans are built at this office: around the whole person, not just the task list. Natalie’s role is overseeing client services and the quality of every care plan we develop. The clinical eye she brings makes a measurable difference, even in non-medical care.
Ricky Greene grew up in a Cuban-American household watching his mother provide full-time, unpaid care for his grandparents. She gave that care because that was how their family showed up for each other. Ricky built his career in long-term care operations because he wanted every family to have access to that level of care, not just the ones with someone who can give up everything to provide it.
His focus at this office is the caregiver side of the business: the hiring, the matching, and the oversight that determines whether the care actually works. When a family calls to say the caregiver feels like part of their household, that is the outcome Ricky works toward every day.
Brian Caldwell is Vice President of Operations. He runs the day-to-day side of the office: scheduling, caregiver coverage, and the systems that make sure the right caregiver reaches the right home at the right time.
Families rarely see the operational side of home care, but they feel it. Brian’s focus is on the details that make care dependable week after week, from consistent scheduling to the communication that keeps out-of-town family members in the loop.
We understand the needs of South Miami seniors and families throughout the surrounding Coral Gables, Coconut Grove, and Key Biscayne communities. Whether your family searches for care as Miami FL, FL Miami, or Miami Florida, you’ll reach the same local team. We’re committed to the best care available in South Miami.
We Serve:
Homemaker care covers meal preparation, grocery shopping, light housekeeping, laundry, and errands. It doesn’t include hands-on personal care like bathing. Families who need both often combine our homemaker and personal care services as a loved one’s specific needs change.
A homemaker focuses on household tasks such as cooking, cleaning, and errands. A home health aide provides more hands-on personal care, including bathing, dressing, and mobility assistance, sometimes alongside basic health support. Preferred Care at Home offers both home care services, so your family isn’t stuck choosing the wrong fit.
Costs vary based on hours and the specific tasks involved, and rates across Miami and Miami-Dade County home care agencies differ by provider. 24-hour arrangements typically come with a lower rate per hour than short visits. Every family’s situation is different, so contact our office to discuss a plan that fits your budget.
Medicare generally does not pay for homemaker services, since they’re considered non-medical support rather than skilled health care. Some long term care insurance policies do cover homemaker care, personal care, and companion care, and many providers accept private pay as well. We’re happy to help your family understand what your policy may cover.
Most South Miami families can begin care within days of their first call to our office. After a consultation, we build a care plan and match a caregiver quickly, so your loved one isn’t left waiting during a difficult transition.
Yes. Homemaker care can be paired with our dementia care services. Your loved one gets a stable, organized home along with specialized support for memory loss and safety. Many families start with homemaker tasks and add dementia-specific care as needs progress.
We offer flexible scheduling for short term homemaker care. That might mean covering a few weeks after surgery, filling in while a family caregiver travels, or providing extra help during a busy season. There’s no requirement to sign a long-term company contract.
Every caregiver completes our 7-step screening process, including background checks, reference verification, skills assessments, and a personality evaluation. Our caregivers are experienced and trained, including CNA and HHA professionals, and we match them to your household based on compatibility, not just availability.
This is common, and it usually eases once your parent sees that homemaker care is about support, not losing independence. We start slowly, often with just a few hours a week. The relationship builds naturally around tasks your parent already wants help with, like grocery shopping or meal preparation.
Yes. Beyond the practical benefit of a clean, stocked home, families often say the emotional benefit matters just as much. A familiar caregiver checking in, a patient ear for conversation, and one less worry on a busy day all add up. Many of our South Miami clients say having a consistent caregiver in the house becomes one of the best parts of their week.
Contact our office at (786) 268-6706 and talk with our South Miami team directly. You don’t need a plan before you call. We’ll gather information about your situation, assess your loved one’s needs, and create a care plan your family can adjust as time goes on.
