Your elderly parent needs more help at home than your family alone can give, and figuring out what kind of help is its own job. Handling errands one week, bathing the next, and a break for yourself piecemeal leaves gaps. Preferred Care at Home of Apex offers in home care services from companion care to live-in support, with a local care plan built around your loved one’s well being and care journey.
Preferred Care at Home has served families since 1984. The Apex, Garner, and Fuquay-Varina franchise is locally owned by Michael Murphy, a Certified Senior Advisor (CSA), based in downtown Apex. Our team serves Wake County and Johnston County families with non medical home care.
When you call, you reach Michael directly, not a corporate call center. Every caregiver is screened through our 7-step process, including background checks, and matched to your loved one by personality, not assigned by availability. That’s the difference between booking a shift and finding the right person for your family. Talk with Preferred Care at Home of Apex before you commit to anything.
Quality in-home care begins with the right caregiver match. Michael Murphy, CSA, oversees every case personally — from the first call to caregiver placement. Our 7-step screening process layers personality matching on top of background checks, so the same familiar face arrives for visits across Feltonville, Angier, Fuquay-Varina, Holly Springs, Sanford, Clayton, Apex, and Garner. That continuity matters most when adult children are working in Raleigh or Cary and can’t drop in daily on a parent off a quiet South Wake County road.
We assess your environment and assist with mobility to reduce fall risks. Many Feltonville homes have stairs to a back porch, a slick tub, or a kitchen reorganized over decades — our caregivers walk the home on day one for fall risks during Transition Care and Companion visits.
Our caregivers provide medication reminders and help track complex prescription schedules — especially during the high-risk window after a discharge from Betsy Johnson Memorial or Central Carolina Hospital, when the first 72 hours determine whether recovery sticks.
Companion and Homemaker Care brings social interaction, conversation, and connection — especially when adult children work in Raleigh, Cary, or Fayetteville and the weekday is long. Our caregivers stay long enough to share a meal or an outing across Feltonville and South Wake County.
A caregiver on a companion or homemaker visit can drive your loved one to a doctor in Feltonville, Dunn, or Sanford, wait through the appointment, and bring them home. We also coordinate with HARTS for advance-scheduled countywide rides when that’s the right fit.
Caring for a loved one is rewarding but demanding. Respite hours through Companion and Homemaker Care let the family rest — a few hours a week so you can sleep, a full weekend so you can travel, or a short Live-in stretch while you recover from your own surgery.
Meal preparation services ensure seniors enjoy nutritious, appealing meals without the burden of shopping and cooking. Light housekeeping, laundry, and grocery support come with the visit, with the same caregiver each visit when scheduling allows so the house stays consistent.
Step 01
Call (984) 246-8900 and Michael Murphy answers the phone himself — not a call center. He listens to what your Feltonville family is dealing with and works to determine the right fit for your loved one.
Step 02
We come to your loved one’s home, walk through the rooms, and learn the daily routine. Michael or a care manager visits the Feltonville home directly to understand what matters most and can match the right caregiver.
Step 03
We match by personality first, then schedule, before anyone meets your loved one. We hire trained caregivers who fit your family, screened through our 7-step process.
Step 04
Care starts on the agreed day, often within one to three days — sometimes the same day after a hospital discharge if a caregiver is available. Michael stays involved as your point of contact so everything runs smoothly. Written daily updates via the Transparency Room keep family in the loop.
Preferred Care at Home has continued this tradition by only referring the most reliable, compassionate, experienced, and affordable caregivers to client’s homes or care facilities.
When you are trying to find someone you can truly trust to care for your loved one, you deserve more than a name on a website. You deserve someone who picks up the phone, listens to what your family is going through, and helps you find the right answer.Â
That is exactly why Michael opened Preferred Care at Home of Apex, Garner, and Fuquay-Varina. As a Certified Senior Advisor, he knows how overwhelming it can feel to navigate care options alone. He built this location to be the guide he wishes more families had: someone in your corner from the very first call.
Michael lives and works right here in South Wake County. When you reach out, you are not calling a corporate call center. You are calling a neighbor who genuinely cares about getting this right for your family. We promise to be by your side, every step of the way.
Yes, our team serves the area, Apex, Garner, and surrounding Wake and Johnston County communities.
Our office sits in downtown Apex, and we serve older adults across the region as well as Holly Springs, Clayton, Angier, Sanford, and Lillington. Call Michael directly at (984) 246-8900 to confirm coverage in your neighborhood.
We provide companion care, personal care, respite care, dementia care, and live-in care, plus transition and end-of-life support.
Most families start with companion care or personal care. Hours flex from a few each week to 24-hour live-in coverage. Each family receives a personalized care plan built around the elderly parent’s actual day, and our senior services adapt as needs grow.
You call Michael, our team meets you in the home, you receive a care plan and a personality-matched caregiver, and care begins.
A first call usually takes 15 to 20 minutes. Michael, a Certified Senior Advisor, listens to what your family is facing and explains care options. An in-home assessment follows, and care often starts within a few days of that visit. Home care agencies in the area vary, so we walk you through what makes us different.
Companion care covers errands, meals, and company. Personal care adds hands-on help with bathing, dressing, and mobility.
Companion care fits an elderly parent who is mostly independent but needs presence, safe transportation, and light help around the house. Personal care is for someone who needs hands-on support with daily living, including bathing and personal hygiene. Many families combine both as needs grow.
No, Medicare pays for short-term home health, not ongoing non-medical in home care services like ours.
Medicare-certified home health covers a nurse or therapy after a hospital stay for a limited window. Non-medical in home care services (companion, personal, respite, live-in) are usually private-pay. Call (984) 246-8900 and Michael will walk you through directional pricing for the care your loved one actually needs.
Yes, familiar surroundings are often the best setting for someone with dementia.
Our caregivers are trained in dementia behavior, routine-building, and gentle redirection. Care is built around the elderly person’s best hours and most settled routines, keeping them at home and avoiding the disorientation that often follows a move to a facility. Clients with memory loss receive steady, patient support.
