Your mom has lived in her Garner home for thirty years, and now you’re driving in from Raleigh to check on her between work meetings. Piecing help together on your own leaves gaps your family pays for in stress. Preferred Care at Home of Apex, Garner, and Fuquay-Varina, locally owned by Michael Murphy, was built to be the guide families wish they had.
Preferred Care at Home of Apex is locally owned by Michael Murphy, a Certified Senior Advisor (CSA) who lives in South Wake County. Our office sits at 121b N Salem Street in Apex and serves Garner families directly. The parent company was founded in 1984, with three generations of family experience in home care.
When you call, you reach Michael, not a corporate call center. Every caregiver is screened through our seven-step process and matched to your loved one by personality, not assigned by availability. Families monitor care through our Transparency Room online portal, and our focus is non-medical companion and personal care that keeps elderly parents comfortable and cared for at home.
Quality in-home care begins with the right caregiver match. Michael Murphy, CSA, oversees every case personally — from the first call to caregiver placement. Our 7-step screening process layers personality matching on top of background checks, so the same familiar face arrives for visits across Feltonville, Angier, Fuquay-Varina, Holly Springs, Sanford, Clayton, Apex, and Garner. That continuity matters most when adult children are working in Raleigh or Cary and can’t drop in daily on a parent off a quiet South Wake County road.
We assess your environment and assist with mobility to reduce fall risks. Many Feltonville homes have stairs to a back porch, a slick tub, or a kitchen reorganized over decades — our caregivers walk the home on day one for fall risks during Transition Care and Companion visits.
Our caregivers provide medication reminders and help track complex prescription schedules — especially during the high-risk window after a discharge from Betsy Johnson Memorial or Central Carolina Hospital, when the first 72 hours determine whether recovery sticks.
Companion and Homemaker Care brings social interaction, conversation, and connection — especially when adult children work in Raleigh, Cary, or Fayetteville and the weekday is long. Our caregivers stay long enough to share a meal or an outing across Feltonville and South Wake County.
A caregiver on a companion or homemaker visit can drive your loved one to a doctor in Feltonville, Dunn, or Sanford, wait through the appointment, and bring them home. We also coordinate with HARTS for advance-scheduled countywide rides when that’s the right fit.
Caring for a loved one is rewarding but demanding. Respite hours through Companion and Homemaker Care let the family rest — a few hours a week so you can sleep, a full weekend so you can travel, or a short Live-in stretch while you recover from your own surgery.
Meal preparation services ensure seniors enjoy nutritious, appealing meals without the burden of shopping and cooking. Light housekeeping, laundry, and grocery support come with the visit, with the same caregiver each visit when scheduling allows so the house stays consistent.
Step 01
Call (984) 246-8900 and Michael Murphy answers the phone himself — not a call center. He listens to what your Feltonville family is dealing with and works to determine the right fit for your loved one.
Step 02
We come to your loved one’s home, walk through the rooms, and learn the daily routine. Michael or a care manager visits the Feltonville home directly to understand what matters most and can match the right caregiver.
Step 03
We match by personality first, then schedule, before anyone meets your loved one. We hire trained caregivers who fit your family, screened through our 7-step process.
Step 04
Care starts on the agreed day, often within one to three days — sometimes the same day after a hospital discharge if a caregiver is available. Michael stays involved as your point of contact so everything runs smoothly. Written daily updates via the Transparency Room keep family in the loop.
Preferred Care at Home has continued this tradition by only referring the most reliable, compassionate, experienced, and affordable caregivers to client’s homes or care facilities.
When you are trying to find someone you can truly trust to care for your loved one, you deserve more than a name on a website. You deserve someone who picks up the phone, listens to what your family is going through, and helps you find the right answer.Â
That is exactly why Michael opened Preferred Care at Home of Apex, Garner, and Fuquay-Varina. As a Certified Senior Advisor, he knows how overwhelming it can feel to navigate care options alone. He built this location to be the guide he wishes more families had: someone in your corner from the very first call.
Michael lives and works right here in South Wake County. When you reach out, you are not calling a corporate call center. You are calling a neighbor who genuinely cares about getting this right for your family. We promise to be by your side, every step of the way.
Yes, we serve Garner directly from our Apex office, just minutes up U.S. 1 from town.
Preferred Care at Home of Apex, Garner, and Fuquay-Varina covers Garner and the surrounding South Wake County area. Our office is at 121b N Salem Street in Apex, and Michael Murphy, the local owner, answers the phone himself at (984) 246-8900. You’re not calling a corporate line. Seniors in Garner receive the same personalized attention as families in every area we serve.
We offer companion care, personal care, dementia and Alzheimer’s care, respite, live-in, transition, end-of-life, and VA care.
The three services Garner families ask about most are companion care for daily presence, personal care for hands-on help with bathing and transfers, and in-home Alzheimer’s support for loved ones with memory changes. All of our care is non-medical, scheduled from one hour up to twenty-four hours a day. Senior care plans are built around what your loved one needs, and our team adjusts the plan as real life shifts.
A call to Michael, a free in-home consultation, a personalized plan, and a personality-matched caregiver, usually within days.
You call our Apex office and speak with Michael directly. He schedules a free in-home visit in Garner to identify what’s going on, then we build a care plan around your loved one’s actual needs. A caregiver screened through our seven-step process is matched to your family, and care can typically begin within days of that first call. We work with families to determine the right level of support, and our team stays in contact as your situation evolves.
Cost depends on hours per week, the level of care needed, and whether overnight or live-in coverage is involved.
Rates vary because no two families need the same plan; companion care for a few hours a week looks different from twenty-four-hour live-in or specialized in-home Alzheimer’s support. The free in-home consultation is how Garner families get a real number, not an estimate from a calculator. Michael walks through options and what each one runs. Senior services are priced around the specific care your loved one needs, and we explain costs clearly before you commit.
No, in-home care is non-medical, while home health is clinical care prescribed by a doctor and hospice is end-of-life clinical care.
The in-home care Preferred Care at Home provides is non-medical: companionship, personal care, dementia support, respite, and live-in coverage. Home health is clinical nursing or therapy ordered by a physician, and hospice is separately regulated end-of-life clinical care. North Carolina licenses these categories separately, which is why the distinction matters when you’re searching. Seniors benefit most when families understand which type of care actually fits their situation.
Start with whether the agency is licensed in North Carolina, who answers the phone, and whether they can explain service types in plain terms.
A licensed NC home care provider, an owner or care manager who picks up the phone, and a clear explanation of the difference between companion care and personal care are the three things worth checking first. At Preferred Care at Home of Apex, Michael Murphy, a Certified Senior Advisor, is the person you reach. He walks through the categories before you ever commit to anything. Knowledgeable guidance matters when you’re choosing among agencies, and families deserve transparency from the start.
