Your mom has lived in Salem Village her whole adult life, and now the daily tasks that once felt manageable have started slipping. Coordinating help for aging parents across Winston-Salem, or from another city altogether, can feel like a daunting task. Preferred Care at Home, locally owned by Michael Murphy, CSA, was built to be the guide Salem Village families wish they had.
Preferred Care at Home of Apex, Garner, and Fuquay-Varina is locally owned by Michael Murphy, a Certified Senior Advisor (CSA). Our office at 121b N Salem Street in Apex serves Salem Village families alongside communities throughout the greater Winston-Salem area. The parent company was founded in 1984, with three generations of family experience in home care.
When you call, you reach Michael, not a corporate call center. Every caregiver is screened through our seven-step process and matched to your loved one by personality, not assigned by availability. Families track care through our Transparency Room, and our focus is non-medical companion and personal care that keeps seniors comfortable at home.
Quality in-home care begins with the right caregiver match. Michael Murphy, CSA, oversees every case personally — from the first call to caregiver placement. Our 7-step screening process layers personality matching on top of background checks, so the same familiar face arrives for visits across Salem Village, Winston-Salem, Lewisville, Clemmons, Kernersville, High Point, and the surrounding Forsyth County area. That continuity matters most when adult children are working out of town and can’t drop in daily on a parent in greater Winston-Salem.
We assess your environment and assist with mobility to reduce fall risks. Many Salem Village homes have stairs to a back porch, a slick tub, or a kitchen reorganized over decades — our caregivers walk the home on day one for fall risks during Transition Care and Companion visits.
Our caregivers provide medication reminders and help track complex prescription schedules — especially during the high-risk window after a discharge from Novant Health Forsyth Medical Center or Atrium Health Wake Forest Baptist, when the first 72 hours determine whether recovery sticks.
Companion and Homemaker Care brings social interaction, conversation, and connection — especially when adult children work in Winston-Salem, Greensboro, or High Point and the weekday is long. Our caregivers stay long enough to share a meal or an outing across Salem Village and greater Forsyth County.
A caregiver on a companion or homemaker visit can drive your loved one to a doctor in Salem Village, Clemmons, or Kernersville, wait through the appointment, and bring them home. We also coordinate with WSTA for advance-scheduled rides around Winston-Salem when that’s the right fit.
Caring for a loved one is rewarding but demanding. Respite hours through Companion and Homemaker Care let the family rest — a few hours a week so you can sleep, a full weekend so you can travel, or a short Live-in stretch while you recover from your own surgery.
Meal preparation services ensure seniors enjoy nutritious, appealing meals without the burden of shopping and cooking. Light housekeeping, laundry, and grocery support come with the visit, with the same caregiver each visit when scheduling allows so the house stays consistent.
Step 01
Call (984) 246-8900 and Michael Murphy answers the phone himself — not a call center. He listens to what your Salem Village family is dealing with and works to determine the right fit for your loved one.
Step 02
We come to your loved one’s home, walk through the rooms, and learn the daily routine. Michael or a care manager visits the Salem Village home directly to understand what matters most and can match the right caregiver.
Step 03
We match by personality first, then schedule, before anyone meets your loved one. We hire trained caregivers who fit your family, screened through our 7-step process.
Step 04
Care starts on the agreed day, often within one to three days — sometimes the same day after a hospital discharge if a caregiver is available. Michael stays involved as your point of contact so everything runs smoothly. Written daily updates via the Transparency Room keep family in the loop.
We serve Salem Village and surrounding Forsyth County communities as part of our greater Winston-Salem, NC in-home care service area. Clients throughout the region receive direct services from caregivers who live and work nearby.
When you are trying to find someone you can truly trust to care for your loved one, you deserve more than a name on a website. You deserve someone who picks up the phone, listens to what your family is going through, and helps you find the right answer.Â
That is exactly why Michael opened Preferred Care at Home of Apex, Garner, and Fuquay-Varina. As a Certified Senior Advisor, he knows how overwhelming it can feel to navigate care options alone. He built this location to be the guide he wishes more families had: someone in your corner from the very first call.
Michael lives and works right here in South Wake County. When you reach out, you are not calling a corporate call center. You are calling a neighbor who genuinely cares about getting this right for your family. We promise to be by your side, every step of the way.
Yes, we serve Salem Village as part of our greater Winston-Salem and Forsyth County service area.
Preferred Care at Home of Apex, Garner, and Fuquay-Varina provides in-home care Salem Village, NC families can count on. Seniors in Salem Village receive direct services from caregivers who are screened, matched, and committed to their specific care needs. Call (984) 246-8900 to speak with Michael Murphy directly and learn how our team can support your loved one.
We offer companion care, personal care, dementia and Alzheimer’s care, respite care, live-in care, transition care, end-of-life care, and VA care.
Salem Village families most often ask about companion care, personal care, and in-home memory care for loved ones with dementia. All care is non-medical and available from one hour up to twenty-four hours a day. Senior care plans are built around your loved one’s actual needs, and our team adjusts the plan as care needs change.
A call to Michael, a free in-home consultation, a personalized care plan, and a personality-matched caregiver, usually within days.
You call our Apex office at (984) 246-8900 and speak with Michael directly. We schedule a free in-home visit to assess your loved one’s needs, then build a care plan around their daily routine. A caregiver is matched through our seven-step screening process, and care can typically begin within days of your first call.
Cost depends on hours per week, the level of care needed, and whether overnight or live-in coverage is involved.
Rates vary because no two families need the same plan. Companion care for a few hours a week looks different from twenty-four-hour live-in support or specialized in-home dementia care, and the cost reflects that difference. The free in-home consultation gives Salem Village families a real number, and our team explains how to pay for home care before you commit.
No. In-home care is non-medical, while home health is clinical care ordered by a physician, and hospice is separately regulated end-of-life clinical care.
The care Preferred Care at Home provides is non-medical: companionship, personal care, dementia support, respite, and live-in coverage for seniors living at home. Home health is clinical nursing or therapy prescribed by a doctor, and North Carolina licenses these care types separately. Understanding which care type fits your loved one is where quality in-home coordination starts.
Start by checking whether the in-home care agency is licensed in North Carolina, who answers the phone, and whether they explain care types clearly.
Three things are worth checking first: NC licensing, whether a local person answers the phone, and whether the agency explains care types clearly. At Preferred Care at Home of Apex, Garner, and Fuquay-Varina, Michael Murphy, a Certified Senior Advisor, is the person you reach. Families searching for home care in greater Winston-Salem deserve a team that is transparent and honest from the very first conversation.
