You see it first in small ways. A parent in Yorktown or Tabb forgets to eat lunch, leaves the laundry sitting, or asks the same question twice in an afternoon. Patching it together with a friend on Tuesday and a niece on Saturday leaves gaps no one wants to admit. Preferred Care at Home of Virginia Beach — locally owned by Deck Hankins — steps in with personal care, companion care, dementia care, and veteran care for York County families, all delivered in the home where your loved one already lives. VA-contracted. LTC insurance claims handled. Call (757) 355-5080 to start.
Preferred Care at Home of Virginia Beach was founded in May 2020 by Deck Hankins as a locally owned and operated home care provider serving York County and the broader Hampton Roads area. License #142229-8080 / HCO-201500, Commonwealth of Virginia. Recognized by Home Care Pulse with five Best of Home Care awards across 2023 and 2024, including Best of Home Care: Leader in Experience 2024 and Provider of Choice in both years.
Caregivers are referred only after a 7-step screening, and only when they bring documented experience — no entry-level placements. We match by personality, not by who is free that morning. We read your long-term care insurance policy, file the claim for you, and eliminate the elimination period on most plans. We are contracted directly with the VA and familiar with Aid and Attendance and surviving-spouse eligibility. Call (757) 355-5080 to confirm coverage for your York County address.
Quality in-home care begins with the right caregiver match. Our 7-step screening process layers on top of Virginia’s required barrier-crime screening, with caregivers matched by personality and routine — not just availability — so the same familiar face arrives for visits across Yorktown, Tabb, Grafton, Seaford, and Red Lion. That continuity matters most when many York County parents raised military families and their adult children are now stationed elsewhere or working long days in Newport News and Norfolk.
We assess your environment and assist with mobility to reduce fall risks. Many York County homes in Yorktown, Tabb, Grafton, and Seaford have stairs, second-floor bedrooms, and tubs that were never built for limited mobility — our personal care covers bathing, transfers, and overnight presence.
Our caregivers provide medication reminders and help track complex prescription schedules — especially during the high-risk recovery window after a Friday discharge from Riverside or Sentara, when the folder of instructions and three new prescriptions land all at once.
Companion and Homemaker Care brings social interaction, conversation, and connection across York County. Many parents raised military families and their adult children are stationed elsewhere — our caregivers stay long enough to share a meal, a card game, or an outing.
From follow-up appointments at Riverside Regional and Sentara to grocery runs and errands across Yorktown, Tabb, and Grafton, we provide reliable transportation so your loved one stays engaged with life across the Peninsula.
Caring for a loved one is rewarding but demanding. Our respite care gives family caregivers essential breaks — with backup staffing available during hurricane prep, summer heat advisories, and storm-prep visits that can isolate York County households for days.
Meal preparation services ensure seniors enjoy nutritious, appealing meals without the burden of shopping and cooking. Light housekeeping, laundry, and grocery support come with the visit on a reliable weekly schedule built around your loved one’s rhythm.
Step 01
Call our Virginia Beach office at (757) 355-5080. A real person answers your questions, no pressure. Tell us what is going on at home in Yorktown, Tabb, Grafton, or Seaford.
Step 02
We meet at home for a free in-home assessment with you and your loved one to map specific needs and develop the right care plan. Deck or a care manager visits the York County home directly — not a generic checklist.
Step 03
We match a caregiver by personality and skill to your loved one, not assigned by availability. Our care team reviews the assessment before making the match, and the plan adjusts as needs change.
Step 04
Care begins on the schedule that fits your family. Veteran cases are staffed quickly because we are VA-contracted directly. Same caregiver each visit when possible, with Transparency Room portal access so out-of-state adult children can read visit notes the same day.
Preferred Care at Home of Virginia Beach has continued this tradition by only referring the most reliable, compassionate, experienced, and affordable caregivers to clients’ homes or care facilities.
We Serve:
Deck Hankins founded Preferred Care at Home of Virginia Beach because he knows firsthand what it feels like to bring a loved one home with unanswered questions. In 2001, his family brought his father, a World War II veteran and prisoner of war survivor, home from the hospital with a terminal diagnosis. They didn’t know who to call or what to do next. His father passed away that same day, in the house he had been brought home to as a baby, and those unanswered questions never left Deck.
Nearly two decades later, that experience became a mission. Deck’s purpose is now clear: to answer the questions, to listen, and to join the story of elderly people and their families as they seek to remain in the comfort and security of home. Virginia Beach is a deeply veteran community, and Deck takes that responsibility personally. Preferred Care at Home of Virginia Beach is contracted directly with the VA and is proud to serve veterans and their families across Hampton Roads with experienced, compassionate caregivers who can be staffed quickly when families need help most.
Quin’s commitment to quality senior care grew from personal experience. After watching his own parents navigate aging with cancer, stroke, and heart disease, he saw firsthand how the right caregiver transforms difficult seasons into manageable ones. A close friend’s struggle to find reliable care for her MS deepened his resolve. Today, Quin’s mission is connecting compassionate caregivers with seniors who deserve dignity, independence, and genuine companionship. When he learned about Preferred Care at Home, something woke up inside him: he could make a difference.
Richard discovered his calling at 14, working in an assisted living facility where relationships with residents gave him purpose during uncertain teenage years. After five years in the funeral industry helping families plan ahead, he recognized a gap: widows and widowers returning home alone, facing physical limitations without support. He wanted to own a business that truly helps people, and Preferred Care at Home was the answer. For Richard, this work is about facilitating meaningful connections that enrich both caregiver and client.
Yes. Preferred Care at Home serves York County and the broader Hampton Roads area from our Virginia Beach office. We work with elderly parents, veterans and surviving spouses, families managing dementia, and households navigating a recent hospital discharge across Yorktown, Tabb, Grafton, Seaford, and Red Lion. To start, contact our office at (757) 355-5080 and we will set up a time to meet at home.
We offer personal care, companion care, dementia and Alzheimer’s care, homemaker help, transition care, end-of-life care, specialty care, and veteran care. Most families start with one or two home care services and grow the care plan as needs change. The most common entry points are personal home care assistance for hands-on daily help and Dementia and Alzheimer’s Care when memory changes are part of the picture.
Cost depends on hours, care type, and whether long-term care insurance or VA benefits apply. We share detailed pricing after the in-home assessment so the number reflects what your family actually needs. For long-term care policyholders, we read the policy, file the claim, and eliminate the elimination period on most plans. For eligible veterans and surviving spouses, Aid and Attendance benefits often offset cost.
Medicare typically does not cover non-medical home care. Most families pay through private pay, long-term care insurance, or VA benefits. Long-term care insurance is one of the most common payment paths, and we file the claim on your behalf and eliminate the elimination period on most plans. Eligible veterans and surviving spouses can often use Aid and Attendance benefits, which we are familiar with.
Yes. Caregivers with dementia experience help loved ones remain at home safely as memory changes. Routine, calm redirection, and a familiar face matter more than a new environment when memory is shifting. Preferred Care at Home matches dementia caregivers by personality, anchors the day in predictable routines, and adjusts the plan as cognition changes.
Yes. We are contracted directly with the VA and staff veteran cases quickly across Hampton Roads. The Hampton Roads region holds one of the largest veteran populations in the country, and many veterans and surviving spouses in York County have benefits they have never fully used. We are familiar with Aid and Attendance and surviving-spouse eligibility, and we begin care while paperwork is in motion rather than after.
