A slow decline in a Phoebus bungalow, a dementia diagnosis catching a Buckroe spouse off guard, a discharge home from Sentara CarePlex with no one there full-time. Sorting out what kind of in-home care you need, alone, while the rest of life keeps moving, is exhausting. Preferred Care at Home of Virginia Beach — locally owned by Deck Hankins — covers companion, personal, dementia, and hospital-to-home transition support across Hampton and the Peninsula under one roof. Caregivers matched by personality. We help with LTC insurance claims. Call (757) 355-5080 to start.
Preferred Care at Home of Virginia Beach has been locally owned since May 2020 by Deck Hankins, whose family experience bringing his WWII-veteran father home in 2001 shaped what this agency does today. We serve Hampton and the broader Hampton Roads area, licensed by the Virginia Department of Health under LIC #142229-8080 / HCO-201500. The office has earned five Home Care Pulse awards across 2023 and 2024, including Best of Home Care: Leader in Experience 2024 and Provider of Choice in both years.
Caregivers are referred only with documented, verified experience — no entry-level placements. We assist Hampton families with Long Term Care insurance: we review your policy, eliminate the elimination period on most plans, and file claims on your behalf. Caregivers are matched by personality, not just availability. Call (757) 355-5080 to confirm coverage for your Hampton address.
Quality in-home care begins with the right caregiver match. Our 7-step screening process layers on top of Virginia’s required barrier-crime screening, with caregivers matched by personality and routine — not just availability — so the same familiar face arrives for visits across Phoebus, Buckroe, Fox Hill, Wythe, Northampton, Coliseum Central, Fort Monroe, Aberdeen Gardens, and the Langley area. That continuity matters most when adult children are stationed at Norfolk Naval Base or relocated for work and can’t drop in daily.
We assess your environment and assist with mobility to reduce fall risks. Many Hampton homes in Buckroe, Phoebus, Fox Hill, and Wythe were built before mobility was a concern — our personal care covers bathing and dressing, with homemaker support to keep the house manageable through humid summers and hurricane season.
Our caregivers provide medication reminders and help track complex prescription schedules — especially during the high-risk recovery window after a discharge from Sentara CarePlex Hampton or Riverside Regional Medical Center.
Companion and Homemaker Care brings social interaction, conversation, and connection across Hampton’s historic neighborhoods. With adult children stationed at Norfolk Naval Base or relocated out of state, our caregivers stay long enough to share a meal or an outing — not generic time blocks.
From follow-up appointments at Sentara CarePlex and Riverside Regional to grocery runs in Coliseum Central, Northampton, and Fort Monroe, we provide reliable transportation so your loved one stays engaged with life across the Peninsula.
Caring for a loved one is rewarding but demanding. Our respite care gives family caregivers essential breaks — with backup staffing available during hurricane prep and coastal storm events that can isolate Hampton households for days.
Meal preparation services ensure seniors enjoy nutritious, appealing meals without the burden of shopping and cooking. Light housekeeping, laundry, and grocery support come with the visit on a schedule built around your loved one’s week — no long-term contract.
Step 01
Call (757) 355-5080 and a real person answers, no automated routing. Tell us what is going on at home in Hampton. One conversation, no obligation, no pressure.
Step 02
We meet at home for a free in-home assessment to understand what your loved one needs and what your day actually looks like. Deck or a care manager visits the Phoebus, Buckroe, or Wythe home directly — not a generic checklist.
Step 03
We match a caregiver by personality and skill, not just by who is open this week. The plan is built around your family’s actual schedule, with task-specific details so nothing gets missed.
Step 04
Care begins, often within days — or the day of hospital discharge for transition cases. Same caregiver each visit when scheduling allows, with Transparency Room portal access so family stationed elsewhere can check in from anywhere.
Preferred Care at Home of Virginia Beach has continued this tradition by only referring the most reliable, compassionate, experienced, and affordable caregivers to clients’ homes or care facilities.
We Serve:
Deck Hankins founded Preferred Care at Home of Virginia Beach because he knows firsthand what it feels like to bring a loved one home with unanswered questions. In 2001, his family brought his father, a World War II veteran and prisoner of war survivor, home from the hospital with a terminal diagnosis. They didn’t know who to call or what to do next. His father passed away that same day, in the house he had been brought home to as a baby, and those unanswered questions never left Deck.
Nearly two decades later, that experience became a mission. Deck’s purpose is now clear: to answer the questions, to listen, and to join the story of elderly people and their families as they seek to remain in the comfort and security of home. Virginia Beach is a deeply veteran community, and Deck takes that responsibility personally. Preferred Care at Home of Virginia Beach is contracted directly with the VA and is proud to serve veterans and their families across Hampton Roads with experienced, compassionate caregivers who can be staffed quickly when families need help most.
Quin’s commitment to quality senior care grew from personal experience. After watching his own parents navigate aging with cancer, stroke, and heart disease, he saw firsthand how the right caregiver transforms difficult seasons into manageable ones. A close friend’s struggle to find reliable care for her MS deepened his resolve. Today, Quin’s mission is connecting compassionate caregivers with seniors who deserve dignity, independence, and genuine companionship. When he learned about Preferred Care at Home, something woke up inside him: he could make a difference.
Richard discovered his calling at 14, working in an assisted living facility where relationships with residents gave him purpose during uncertain teenage years. After five years in the funeral industry helping families plan ahead, he recognized a gap: widows and widowers returning home alone, facing physical limitations without support. He wanted to own a business that truly helps people, and Preferred Care at Home was the answer. For Richard, this work is about facilitating meaningful connections that enrich both caregiver and client.
Yes, our Virginia Beach office serves Hampton families across the Peninsula. We cover Hampton including Phoebus, Buckroe, Fox Hill, Wythe, Northampton, Coliseum Central, Fort Monroe, Aberdeen Gardens, and the Langley area. Care typically begins with a free in-home assessment so we can understand what your loved one needs. Call (757) 355-5080 to set one up.
We offer companion, personal, dementia, homemaker, and hospital-to-home transition care. Companion care covers supervision, meals, and errands. Personal care covers bathing, dressing, and mobility. In-home memory care supports families through cognitive change. Homemaker care handles housekeeping. Transition care supports the first weeks home from a hospital stay.
Hampton in-home care is priced by the hour, and the rate shifts with the type of care and whether Long Term Care insurance covers part of it. Hourly rates vary by service type, with senior companion care typically priced lower than hands-on personal care. We review the policy with you, eliminate the elimination period on most plans, and file claims on your behalf. Pricing for your situation is reviewed during the free assessment.
Home care is non-medical help at home; home health care is skilled clinical care ordered by a doctor. Home care covers bathing, dressing, meals, companionship, mobility, and household tasks. Home health care covers nursing, wound care, and therapy and is usually time-limited and physician-ordered. Preferred Care at Home provides non-medical Hampton in-home care across the Peninsula.
Yes, transition care can start the day of discharge with rides, meal prep, and mobility help. A caregiver supports the first days and weeks home from Sentara CarePlex, Riverside Regional, or any other facility. We help with mobility, meals, follow-up appointment rides, and non-clinical observation for signs of trouble. Call (757) 355-5080 before discharge day if possible.
Yes, every caregiver passes Virginia’s required barrier-crime screening plus our 7-step process. Virginia law requires barrier-crime screening for home care employees across the state, including Hampton and Hampton Roads. We add our own 7-step screening on top of that. We refer only caregivers with documented, verified experience and do not place entry-level workers into homes.
