You have a parent who wants to stay in the Poquoson home where the kids grew up, and you’re coordinating help from across the bridge. Bathing support, rides to appointments, dementia supervision, and respite for the family caregiver overlap, and piecemeal arrangements wear everyone down. Preferred Care at Home of Virginia Beach handles the full range, with VA-contracted experience and Long Term Care insurance support built in — Serving Poquoson, VA and the Peninsula, VA-contracted, ready to staff fast, Long Term Care insurance accepted.
Preferred Care at Home of Virginia Beach brings the warmth of a locally owned team with the reliability of a trusted national company serving families since 1984. Locally owned and operated by Deck Hankins, we serve Poquoson, the Peninsula, and the wider Hampton Roads region with compassionate, affordable in-home care — VA-contracted and ready to staff fast, with long-term care insurance accepted. Licensed by the Commonwealth of Virginia (License #142229-8080).
Preferred Care at Home of Virginia Beach is locally owned and operated by Deck Hankins, founded in May 2020 and serving the Hampton Roads region. We’re licensed by the Commonwealth of Virginia (License #142229-8080, HCO-201500).
We refer caregivers with documented experience only, screened through our 7-step process and matched by personality. We help families understand their Long Term Care insurance, eliminate the elimination period on most plans, and file claims on your behalf. Compassionate support meets reliable service, and our team assists families with the job of coordinating care across the peninsula.
We assess your environment and assist with mobility to reduce fall risks, helping seniors maintain independence while staying safe.
Companion and Homemaker Care brings social interaction, conversation, and connection to community activities that enhance quality of life.
From doctor appointments to grocery shopping, we provide reliable transportation so your loved one stays engaged with life in Poquoson.
Caring for a loved one is rewarding but demanding. Our respite care services give family members essential breaks to recharge while knowing their loved one receives compassionate, professional care.
Meal preparation services ensure seniors enjoy nutritious, appealing meals without the burden of shopping and cooking.
Step 01
Connect with us by phone or schedule an in-home visit. We’ll listen to your concerns, assess needs, and answer all your questions about in-home care services in Poquoson, VA.
Step 02
Together, we’ll create a customized care plan tailored to your loved one’s individual needs, daily routines, health considerations, and schedule—whether that’s a few hours weekly or 24-hour support.
Step 03
Using our comprehensive approach, we match your family with caregivers whose skills, experience, and personality align with your loved one’s preferences and care requirements.
Step 04
Your dedicated team stays in regular contact, adjusting the care plan as needs evolve. We’re committed to being by your side through every stage of your home care journey.
Preferred Care at Home of Virginia Beach has continued this tradition by only referring the most reliable, compassionate, experienced, and affordable caregivers to clients’ homes or care facilities.
We Serve:
Deck Hankins founded Preferred Care at Home of Virginia Beach because he knows firsthand what it feels like to bring a loved one home with unanswered questions. In 2001, his family brought his father, a World War II veteran and prisoner of war survivor, home from the hospital with a terminal diagnosis. They didn’t know who to call or what to do next. His father passed away that same day, in the house he had been brought home to as a baby, and those unanswered questions never left Deck.
Nearly two decades later, that experience became a mission. Deck’s purpose is now clear: to answer the questions, to listen, and to join the story of elderly people and their families as they seek to remain in the comfort and security of home. Virginia Beach is a deeply veteran community, and Deck takes that responsibility personally. Preferred Care at Home of Virginia Beach is contracted directly with the VA and is proud to serve veterans and their families across Hampton Roads with experienced, compassionate caregivers who can be staffed quickly when families need help most.
Quin’s commitment to quality senior care grew from personal experience. After watching his own parents navigate aging with cancer, stroke, and heart disease, he saw firsthand how the right caregiver transforms difficult seasons into manageable ones. A close friend’s struggle to find reliable care for her MS deepened his resolve. Today, Quin’s mission is connecting compassionate caregivers with seniors who deserve dignity, independence, and genuine companionship. When he learned about Preferred Care at Home, something woke up inside him: he could make a difference.
Richard discovered his calling at 14, working in an assisted living facility where relationships with residents gave him purpose during uncertain teenage years. After five years in the funeral industry helping families plan ahead, he recognized a gap: widows and widowers returning home alone, facing physical limitations without support. He wanted to own a business that truly helps people, and Preferred Care at Home was the answer. For Richard, this work is about facilitating meaningful connections that enrich both caregiver and client.
Yes, we serve the area and the surrounding Peninsula communities from our Virginia Beach office. Our caregivers cross the bridge into York County regularly, and we can staff veteran and non-veteran cases quickly when a family needs help on short notice. To start a conversation, call (757) 355-5080 and we’ll walk through what your loved one needs.
Home care is non-medical support with daily living; home health is doctor-ordered skilled nursing or therapy. Home health is billed through Medicare when ordered after a qualifying event and is delivered by nurses or therapists. Non-medical home care covers bathing, meals, errands, companionship, and supervision, and is typically paid privately, through Long Term Care insurance, or VA benefits. We provide the non-medical side.
Costs depend on hours and services chosen; families typically pay privately, through Long Term Care insurance, or VA benefits. A few hours a week of senior companion care services costs much less than around-the-clock dementia support, so the right starting point is a conversation about hours and goals. We help families use Long Term Care policies, eliminate the elimination period on most plans, file claims on your behalf, and explore VA benefits when a veteran qualifies. Hourly rates vary based on the level of care.
Yes, caregivers handle bathing and dressing, meal preparation, and transportation to appointments across the Peninsula. Bathing falls under personal care, meal prep and light cleaning under homemaker care, and rides to dr appts under companion care. We schedule visits around your mother’s actual week, including standing appointments off the peninsula.
Yes, in-home dementia and Alzheimer’s care is one of our specialties for families here. Caregivers experienced in memory care use familiar routines, gentle redirection, and dignity-preserving supervision to ease daily life for your loved one and your family. Every caregiver is referred and matched by personality.
Yes, we are VA-contracted and can staff veteran cases quickly for the surrounding area. The peninsula is home to a large veteran population, and many veterans and surviving spouses qualify for benefits like Aid and Attendance that help pay for non-medical support at home. We are contracted directly with the VA, so we can staff approved cases without the long handoffs. Home care agencies that understand VA benefits make the process easier for families.
