You’ve watched mom or dad slow down in the Holden Lakes home they’ve lived in for decades, while you’re juggling work downtown or trying to help from another state. Daily activities like grocery shopping and meal prep pile up. Piecing it together yourself (one neighbor for errands, a friend for company, a cousin for overnights) wears everyone out and leaves gaps where falls and missed medications happen.
Preferred Care at Home has supported Holden Lakes and Orlando-area families since 2008 with companion care, homemaker help, live-in caregivers, dementia support, and post-hospital transition care under one local team.
Preferred Care at Home of Northeast Orlando has been owned and operated by Robin Wilkie-Naylor, a Stetson University graduate, since 2008. We hold Florida AHCA license #230942, are fully insured and bonded, and our caregivers are HHA, CNA, or trained companion care specialists. We were named Best of Home Care Employer of Choice in 2024.
Preferred Care at Home of Northeast Orlando has been owned and operated by Robin Wilkie-Naylor, a Stetson University graduate, since 2008. We hold Florida AHCA license #230942, are fully insured and bonded, and our caregivers are HHA, CNA, or trained companion care specialists. We were named Best of Home Care Employer of Choice in 2024.
Every caregiver clears our 7-step screening with a criminal background check before being matched to your family by personality, not by who happens to be free. We help families navigate long-term care insurance with carriers like Genworth, Allianz, and John Hancock. Our mission at Preferred Care at Home is to improve quality of life and leave every person we serve in a better state than we found them.
Caregivers handle incidental transportation, run errands, and keep companion visits going indoors when heat makes outdoor activity unsafe, across companion care and homemaker care
Live-in care provides overnight presence for fall risk; companion care covers daytime supervision in tighter spaces
We are licensed by Florida AHCA (#230942) for non-medical care: companion, homemaker, live-in, and dementia support, and refer to home health partners for clinical needs
Companion care, homemaker care, and live-in care let your loved one stay home; we explain each option during the free assessment
Transition care provides a coach at discharge, follow-up coordination, and live-in or overnight options during recovery weeks
Dementia and Alzheimer’s care plus live-in care keep routines and faces consistent at home; we coach families through stage-by-stage changes and help preserve dignity and independence
Step 01
Call us or send a message; Robin or a team member will respond the same day.
Step 02
We build a plan around your loved one’s daily routines and your family’s schedule.
Step 03
We match by personality and experience, not just availability. We assist in finding the right fit for your household.
Step 04
Care starts within days; you can contact us anytime and see updates through our online portal. Contact your care coordinator whenever needs change.
Beyond Holden Lakes, our caregivers serve families and residents throughout east Orlando and the surrounding Central Florida community.
We Serve:
Robin Naylor is the Administrator for Preferred Care at Home® of Northeast Orlando. With 15 years of customer service and personnel management experience, Robin’s focus is on the comfort and quality of life for her clients. A graduate of Stetson University, Robin has developed a network of quality sources for all of your needs. Preferred Care at Home® of Northeast Orlando is ready to assist you to maintain your lifestyle and independence.
We offer companion care, homemaker care, live-in care, dementia and Alzheimer’s care, transition care, and end-of-life support.
Call us for a free in-home assessment; care can usually begin within a few days.
Home care is non-medical daily-life support; home health is clinical care ordered by a doctor.
Often, yes. Many people with dementia do well at home when routines, supervision, and caregiver matching fit the stage.
Most families pay privately or use long-term care insurance; we work with several major LTC carriers.
