When your mother, father, or senior loved one begins to lose their footing with daily life, the right home care makes all the difference. Preferred Care at Home connects families across Virginia Beach, Chesapeake and all of Hampton Roads with trained, experienced caregivers who help older adults maintain dignity and independence in their own home.
According to the Alzheimer’s Association, 7.2 million Americans aged 65 and older have Alzheimer’s dementia in 2025, and the lives of family caregivers change significantly as the disease progresses. Preferred Care at Home has served this community since 2020, licensed by the Virginia Department of Health (LIC #142229-8080 | HCO-201500) and contracted directly with the VA for veteran Dementia and Alzheimer’s care across Virginia Beach, Chesapeake and all of Hampton Roads.
What sets our team apart is our experienced-only caregiver referral policy and our focus on handling what most agencies hand back to you. We file LTC insurance claims on your behalf, guide veterans through Aid and Attendance eligibility, and form personalized care plans built around each client’s unique needs.
Dementia and Alzheimer’s care is the flagship service at this Virginia Beach, Chesapeake and all of Hampton Roads location, helping older adults with memory loss maintain daily routines, safety, and dignity in their own home. Our trained caregivers develop behavioral response strategies and support cognitive function as Alzheimer’s disease progresses.
Every care plan is built around your senior loved one’s unique needs, including routines, triggers, and preferences that keep each day stable.
Personal care addresses the daily activities that become harder as dementia progresses, including bathing, dressing, and physical health support. Our caregivers provide this assistance with respect, preserving the dignity and independence your loved one deserves.
Medication reminders, mobility assistance, and personal hygiene support are built into every visit, from one hour to 24 hours per day.
Loneliness and isolation compound the emotional toll of dementia on seniors and on family caregivers. Our companion care services provide meaningful companionship, assisting your senior family member with conversation, engagement, and everyday tasks that make daily living feel less overwhelming.
A consistent caregiver becomes something close to a trusted friend, giving family members reliable Respite care and the peace of mind knowing someone is truly present.
Keeping a home safe and orderly is part of protecting a senior family member with dementia. Our Homemaker care covers light housekeeping, meal preparation, laundry, and everyday tasks that accumulate when memory challenges take over daily living.
A familiar, well-maintained environment helps seniors manage daily routines and makes a positive difference in their well being and quality of life.
Step 01
Reach out by phone or form. We answer questions and respond to every dementia care inquiry.
Step 02
We listen to your loved one’s daily routines, needs, and safety concerns.
Step 03
We form a personalized care plan around cognitive stage, preferences, and home environment.
Step 04
We match by personality and experience through our 7-step screening process. No entry-level placements, ever.
Step 05
Families stay connected through the Transparency Room portal. We adjust as needs develop.
Families across Virginia Beach, Chesapeake and all of Hampton Roads face rising care costs, benefit navigation complexity, and a local care market where caregiver reliability varies. Each challenge below reflects conditions specific to this community.
Challenge
What It Looks Like
How We Help
Rising Long-Term Care Costs
What It Looks Like
CareScout reports the national median homemaker hourly rate rose 10% to $33 in 2024. Fixed-income families feel this pressure as care hours expand with age.
How We Help
We help identify VA pension and LTC insurance options before costs compound.
Challenge
Growing Dementia Prevalence
What It Looks Like
The Alzheimer’s Association estimates 7.2 million Americans 65 and older have Alzheimer’s dementia in 2025. Supervision needs grow as cognitive function and daily activities become harder to manage.
How We Help
Our caregivers adapt their approach as daily routines and safety needs shift over time.
Challenge
VA Benefits Paperwork Barriers
What It Looks Like
VA.gov sets the Veterans Pension net worth limit at $163,699 through November 2026. Many eligible veterans stall on documentation before home care services begin.
How We Help
Our Virginia Beach, Chesapeake and all of Hampton Roads team walks veterans and surviving spouses through Aid and Attendance eligibility step by step.
Challenge
Inconsistent Caregiver Screening
What It Looks Like
A local reviewer wrote: “They could’ve screened their employees better.” Entry-level placements create unpredictable care for clients with dementia.
How We Help
We refer only caregivers with verified, documented dementia care experience. No exceptions.
Challenge
Unreachable Agency Communication
What It Looks Like
A local reviewer wrote “Unable to get ahold of anyone” after a care concern arose. Families who serve as caregivers cannot wait days for a callback.
How We Help
The Transparency Room provides real-time updates, and direct contact is always available.
Challenge
Missed Shifts and Neglect Risk
What It Looks Like
A 1-star local review reported “no aide showed up” and prolonged hygiene neglect. A missed shift is a patient safety event, not a scheduling inconvenience.
How We Help
Backup coverage protocols mean shifts are staffed and families are never left guessing.
Preferred Care at Home of Virginia Beach has continued this tradition by only referring the most reliable, compassionate, experienced, and affordable caregivers to clients’ homes or care facilities.
We Serve:
Costs vary by scheduled hours and care stage, and VA pension or LTC insurance can significantly reduce out-of-pocket expenses. CareScout’s 2024 Cost of Care Survey reports national median hourly rates of $33 for homemaker care and $34 for home health aide services. Families across Virginia Beach, Chesapeake and all of Hampton Roads may offset costs through VA Aid and Attendance benefits (up to $34,488 annually for a Veteran with one dependent) or LTC insurance. We help families understand those benefits and access funding paths before care becomes urgent.
We refer only experienced caregivers with verified dementia care backgrounds, file LTC insurance claims on your behalf, and are contracted directly with the VA. We handle LTC insurance claims directly, filing on your behalf and managing the elimination period on most plans. As a VA-contracted provider, we staff veteran cases quickly and provide personalized support through every step of the Aid and Attendance process.
Most families are matched with a caregiver and begin care within days of first contact. A consultation captures your loved one’s daily routines, preferences, and current challenges. A personalized care plan and caregiver match follow based on personality and documented experience. For veterans across Virginia Beach, Chesapeake and all of Hampton Roads with urgent needs, our direct VA contract allows us to staff cases faster than agencies working outside that system.
Yes. Veterans and surviving spouses who qualify for the VA Pension with Aid and Attendance may apply those benefits toward in-home dementia care services. For the December 2025 through November 2026 rate window, VA.gov sets the maximum annual Aid and Attendance benefit at $34,488 for a Veteran with one dependent. Eligibility requires meeting net worth limits (currently $163,699). Our team helps families determine eligibility and complete the application, removing a significant burden from family members already focused on care.
In-home dementia care works well for early to mid-stage dementia. Advanced wandering risk or around-the-clock clinical needs may indicate a transition is needed. CareScout’s 2024 Cost of Care Survey reports assisted living national median costs at $5,900 per month and nursing home private rooms at $10,646 per month. These benchmarks help families focus on what in-home care offers compared to facility-based options. We can help you weigh both paths honestly for your loved one’s current situation.
Ask about caregiver screening, backup coverage, dementia-specific training, and how the agency communicates when a caregiver cannot come. Local reviews show the most common failures involve missed shifts, unreachable offices, and inconsistent screening. Ask four questions before hiring: How do you verify dementia care experience? What is your backup coverage process? How quickly can a family member reach someone after hours? How will I know what happened at each visit?
LTC insurance can cover home care services, but it requires meeting the elimination period and documenting care needs. Policies typically require 30 to 90 days before benefits activate, along with documentation that your loved one needs assistance with two or more daily activities. Preferred Care at Home of Virginia Beach, Chesapeake and all of Hampton Roads files LTC claims on your behalf, manages the elimination period on most plans, and completes the claim form so families can activate their benefits faster.
Consistent routines, familiar faces, and a quiet rest space help reduce confusion and emotional distress during family gatherings. Before any event, keep the morning routine unchanged. During the gathering, assign one family member to stay close and plan for a mid-visit rest period. A caregiver present at larger gatherings helps maintain daily routines, redirect attention calmly, and make a positive difference in how your loved one experiences time with family.
Resistance is common and typically eases with consistent routines, a gradual introduction, and a well-matched caregiver. Caregiver rejection usually reflects a need for familiarity rather than a permanent refusal. Our matching process pairs your parent with someone whose personality and life experience complement theirs as a helping hand through each day. Brief early visits build comfort before full care hours begin, and caregiver consistency means your parent will not face repeated new introductions as care continues.
The Transparency Room portal gives remote family members real-time access to caregiver schedules, visit notes, task completions, voice messages, and invoices. Many families across Virginia Beach, Chesapeake and all of Hampton Roads have adult children serving in the military or living in other states. The Transparency Room gives authorized family members access to everything that happens at each visit, so they can stay connected and involved in their loved one’s daily life without being physically present.
