Your family is facing one of life’s most difficult chapters in Virginia Beach, Chesapeake and all of Hampton Roads. Preferred Care at Home refers compassionate care and experienced caregivers who help your loved one stay comfortable at home through serious illness and final days.
Preferred Care at Home of Virginia Beach, Chesapeake and all of Hampton Roads holds Virginia Department of Health license LIC #142229-8080 and has earned five Home Care Pulse awards since 2023, including Leader in Experience 2024. We refer experienced-only caregivers across Hampton Roads, are contracted directly with the VA for rapid veteran case staffing, and file Long Term Care insurance claims on your behalf. Every caregiver is matched by personality and background to your loved one, supporting dignity alongside daily care.
During your loved one’s final days, providing comfort and peace at home matters more than anything. Our end-of-life care in Virginia Beach, Chesapeake and all of Hampton Roads pairs compassionate care alongside your hospice team, handling daily hygiene, bathing, and personal care tasks so hospice support and home care come together in their own homes without gaps.
Whether the illness involves cancer, dementia, or chronic conditions, we work closely with the hospice team and doctor to keep routines steady through remaining days.
Daily hygiene, bathing, and personal care tasks become harder as serious illness progresses. Our Personal care services in Virginia Beach, Chesapeake and all of Hampton Roads offer hands-on assistance and medication reminders so your loved one stays comfortable and respected in their own home.
Care is available from one hour to 24 hours daily, adjusting as your loved one’s needs change so families never face a gap in the support their loved one requires.
Loneliness, anxiety, and fear are part of serious illness and deserve as much attention as physical symptoms. Our Companion care services provide emotional support, companionship, and spiritual presence for seniors across Virginia Beach, Chesapeake and all of Hampton Roads spending difficult time at home.
Companions spend time with your loved one, support family members, and honor the feelings that surface when life is changing. For veterans and spouses in Kempsville or Thoroughgood, consistent companionship helps manage stress and isolation.
Meal preparation, grocery shopping, and light housekeeping do not stop when illness takes hold. Our Homemaker care keeps your loved one’s home environment clean, safe, and comfortable so daily life supports dignity rather than adding to their stress.
Caregivers manage laundry, errands, and meals so families can focus on being present and involved with their loved one each day.
Step 01
Call or reach out online. We respond same-day to urgent situations across Virginia Beach, Chesapeake and all of Hampton Roads.
Step 02
You share your loved one’s needs. We listen and assess care requirements carefully.
Step 03
We build a customized care plan that adjusts as your loved one’s condition changes.
Step 04
We match your loved one with a caregiver by personality, experience, and background.
Step 05
Care starts and our team monitors satisfaction and adjusts the plan as needs evolve.
Families across Virginia Beach, Chesapeake and all of Hampton Roads face specific challenges when arranging end-of-life care at home. Knowing them helps you plan ahead.
Challenge
What It Looks Like
How We Help
Caregiver demand pressure
What It Looks Like
BLS projects 17% growth in home care aide jobs through 2034, straining scheduling across Hampton Roads.
How We Help
We refer experienced caregivers only and maintain staffing depth to avoid last-minute gaps.
Challenge
Remote family caregiving
What It Looks Like
Virginia Beach’s 53,555 veterans often have adult children stationed elsewhere, leaving spouses managing alone.
How We Help
Our Transparency Room portal gives out-of-state families real-time access to every caregiver visit.
Challenge
Medicare custodial care gaps
What It Looks Like
Medicare generally does not cover bathing, meal preparation, or personal care tasks unless medical care is needed.
How We Help
We help families identify VA benefits, private insurance plans, and Long Term Care insurance options early.
Challenge
Hospice timing confusion
What It Looks Like
Families often delay calling, unsure whether their loved one qualifies or whether choosing hospice means giving up.
How We Help
We answer questions about hospice services, explain eligibility, and show how home care supports the hospice team.
Challenge
Late hospice enrollment
What It Looks Like
NHPCO data shows 25% of hospice patients are enrolled five days or less, leaving little time to build support routines.
How We Help
We help families plan before crisis arrives and staff cases quickly once care is authorized.
Challenge
Storm and hurricane disruptions
What It Looks Like
Virginia Beach’s storm season creates caregiver travel gaps that most home care providers do not plan around.
How We Help
We build contingency plans and coordinate backup coverage before storm season each year.
Preferred Care at Home of Virginia Beach has continued this tradition by only referring the most reliable, compassionate, experienced, and affordable caregivers to clients’ homes or care facilities.
We Serve:
Home care in Virginia Beach, Chesapeake and all of Hampton Roads starts around $20.78 per hour, with Virginia’s annual median reaching $73,216 for homemaker services per the 2024 Genworth/CareScout survey. Long Term Care insurance, private insurance plans, VA benefits, and private pay are the main payment options, and our team helps families navigate all of them before care begins.
Preferred Care at Home of Virginia Beach, Chesapeake and all of Hampton Roads refers experienced-only caregivers, is contracted directly with the VA, and files Long Term Care insurance claims on your behalf. No entry-level placements means every caregiver has documented, verified experience in home care. Our VA contract allows us to staff veteran cases quickly across Hampton Roads. We also manage Long Term Care insurance claims from start to finish so families can focus on their loved one.
Most families begin care within two to five days of their first contact, and urgent situations across Virginia Beach, Chesapeake and all of Hampton Roads receive same-day response. After an initial consultation, we build a care plan and match your loved one with a caregiver by personality and experience. Care is flexible from one hour a day to around the clock, with no long-term contracts required.
Hospice is a Medicare benefit for terminal illness; palliative care manages symptoms during treatment; non-medical home care handles daily tasks and emotional support at every stage of illness. Medicare hospice requires a doctor to certify a life expectancy of six months or less. Palliative care manages pain alongside active treatment without requiring acceptance of terminal status. Non-medical home hospice care handles bathing, meal preparation, light housekeeping, and companionship, supporting your loved one’s comfort regardless of where they are in treatment or hospice services.
Respite care gives family caregivers scheduled time away while a trusted caregiver steps in for hours, a full day, or overnight shifts. Family caregivers carry enormous weight, and burnout affects their ability to support a loved one through remaining days. Medicare hospice includes inpatient respite with a capped coinsurance, but day-to-day respite at home is handled by non-medical caregivers. We schedule consistent shifts so family members can rest without burnout overtaking precious time with their loved one.
Every Virginia home care agency must hold a current VDH license, and you should ask for that license number as your first step before accepting any services. Virginia’s Home Care and Hospice Unit within the Virginia Department of Health oversees licensure, inspection, and complaint investigation for all home care organizations. Preferred Care at Home of Virginia Beach, Chesapeake and all of Hampton Roads holds LIC #142229-8080, HCO-201500, issued by the Commonwealth of Virginia.
VA Aid and Attendance may cover in-home care costs for veterans or surviving spouses who need help with daily activities like bathing, dressing, or feeding. Eligibility includes needing help with daily activities, making this benefit directly relevant for personal care clients. The region’s 53,555 veterans represent one of the highest concentrations in Hampton Roads. Preferred Care at Home is contracted with the VA and helps eligible families across Virginia Beach, Chesapeake and all of Hampton Roads understand this benefit so care can start quickly.
NHPCO data shows the median hospice length of stay is only 18 days and 25% of patients are enrolled five days or less, so starting the conversation earlier creates better outcomes. Many families delay because they are unsure what hospice means. Per NHPCO (2022 data), 10% are enrolled two days or less, meaning comfort support often starts far too late. Calling earlier gives your family time to involve the hospice team, prepare caregivers, and spend remaining days focused on what matters most.
Medicare hospice is largely cost-free through an approved provider, but room and board, personal care at home, and non-covered services still create out-of-pocket costs many families overlook. Medicare covers most hospice services, including up to a $5 copay for prescriptions. Room and board at home, non-medical personal care tasks, and specialized medical care not arranged by the hospice team are not covered. Long Term Care insurance and private insurance plans may fill these gaps, and our team helps families understand their coverage before care begins.
The region’s hurricane season and coastal storm risks require a contingency caregiver plan built before summer, not during an active emergency. Storms and occasional winter ice can prevent caregivers from reaching clients in areas like Sandbridge or Chic’s Beach, creating dangerous gaps during an already difficult time. Preferred Care at Home builds contingency plans that identify backup caregivers and communication steps before storm season begins. We recommend reviewing your plan every spring so your family can focus on your loved one’s comfort rather than logistics.
