Since 1984, we have helped seniors age in place with dignity. Our MetroWest Boston location brings over 40 years of proven home care expertise to families throughout Framingham, Newton, Wellesley, Natick, and the surrounding Greater Boston area.
We’re different because we truly care. Founded by Brent Auslander after witnessing his grandmother receive inadequate care, our location operates with a personal commitment to protecting senior dignity. Our team includes experienced and trained caregivers, including CNA and HHA professionals, and we accept Long Term Care Insurance to make senior care services affordable. If you’re not happy, neither are we.
Live-in home care provides around-the-clock supervision and companionship in the security and privacy of your loved one’s own home. This service is ideal for seniors who need consistent support but want to avoid the emotional trauma and high cost of nursing home placement. In the Framingham and MetroWest area, where assisted living averages over $5,600 in monthly rent, live-in care offers an affordable alternative.
Our compassionate caregivers are carefully matched to your loved one by personality, language preference, and specialized expertise. We provide continuous personal care, overnight assistance, and emergency response availability with consistent caregiver assignment. Our team of trained caregivers, which includes CNA and HHA professionals, ensures reliable support for complex care needs.
Caring for a loved one with memory loss requires specialized training and patience. Our Alzheimer’s care program is a signature service delivered by caregivers specifically trained in memory care approaches and behavior management. We understand the unique challenges families across MetroWest and Greater Boston face during this difficult time.
Our care team provides cognitive engagement activities, safety monitoring, fall prevention strategies, and family education. Structured routines reduce anxiety and maintain dignity for clients living with cognitive decline.
If your loved one needs hands-on assistance with activities of daily living, our personal care services provide exactly that support. From bathing and dressing to mobility assistance, our trained caregivers (including CNA/HHA-certified professionals) deliver help with sensitivity and respect. Services are available from 1 hour to 24 hours per day.
We customize every care plan to match your loved one’s needs. Whether your family member requires verbal prompts or comprehensive physical assistance, we’re there by your side, every step of the way.
Loneliness affects one in three seniors. Our companion care services combat isolation by providing meaningful social interaction and emotional support. This is especially important across the MetroWest area’s commuter culture, where adult children work long hours and can’t visit as often as they’d like.
Companionship isn’t just nice to have. It’s essential for quality of life and can prevent the depression and cognitive decline that comes from social isolation.
When caring for the home becomes overwhelming, homemaker services help seniors maintain a clean, safe, comfortable living environment. Our team handles light housekeeping, meal preparation, grocery shopping, and laundry. This support is crucial during harsh New England winters when errands become dangerous for elderly people.
Homemaker care reduces fall risks, ensures proper nutrition, and allows seniors to age in place with dignity in neighborhoods like Saxonville, Nobscot, and Framingham Centre.
Step 01
You’ll reach our MetroWest care team by phone or through our website. We’ll listen and schedule a personalized consultation at a time that works for you.
Step 02
We visit your home to understand your loved one’s needs, preferences, and daily routine. This covers personal care requirements and language preferences (we offer bilingual English and Creole care providers).
Step 03
We develop a customized care plan tailored to your family’s needs. Whether you need respite care or 24-hour live-in support, we outline services, schedules, and costs clearly. We accept Long Term Care Insurance to reduce expenses.
Step 04
Get matched with experienced caregivers (including CNA/HHA-certified professionals) based on personality, language preference, and expertise—so you get the right fit, not just availability. We prioritize caregiver compatibility and can arrange introductions upon request.
Step 05
You’ll have 24/7 access to our Transparency Room portal for real-time updates. Our team provides ongoing monitoring and adjustments to ensure your complete satisfaction. If you’re not happy, neither are we.
Massachusetts families face unique obstacles when arranging reliable senior care. Here’s how we help you navigate these challenges with compassion and expertise.
Challenge
What It Looks Like
How We Help
Hospital Readmission Risk
What It Looks Like
Massachusetts has a 15.3% hospital readmission rate. Your mother comes home from MetroWest Medical Center with confusing discharge instructions and follow-up appointments you’re struggling to coordinate.
How We Help
Our transition care program prevents readmissions through medication reminders, appointment scheduling, transportation, and recovery monitoring.
Challenge
Harsh Winter Safety
What It Looks Like
Ice and snow create serious fall risks from November through March. Your father can’t safely navigate icy walkways in MetroWest neighborhoods or handle grocery shopping alone.
How We Help
We provide safe transportation, shopping assistance, and daily companionship throughout the long New England winter so seniors stay connected and secure.
Challenge
Affordability Concerns
What It Looks Like
In-home care in Massachusetts averages $27.20 per hour, well above the national average. You want senior care services but worry about unsustainable monthly expenses.
How We Help
Live-in home care in the Framingham and MetroWest area costs significantly less than assisted living. We accept Long Term Care Insurance and offer flexible hours from 1 to 24 daily.
Challenge
Family Caregiver Burnout
What It Looks Like
You’re caring for elderly parents while raising children and working demanding hours. You’re averaging 20 hours weekly of unpaid care, and you’re exhausted.
How We Help
Respite care gives you the break you need. Our reliable senior care team provides support so you can focus on being a loving family member.
Challenge
Language Barriers
What It Looks Like
Your aging mother speaks primarily Creole and feels comfortable with caregivers who understand her language and culture. Finding bilingual home care agencies in MetroWest has been frustrating.
How We Help
We offer bilingual caregivers fluent in English and Creole. Cultural sensitivity and clear communication ensure your loved one feels understood, respected, and safe.
Challenge
Dementia Care Expertise
What It Looks Like
Your father’s Alzheimer’s is progressing. He wanders at night and no longer recognizes some family. You need specialized memory care but want to avoid nursing home placement.
How We Help
Our caregivers receive specialized training in Alzheimer’s care and behavior management. We create structured routines and use redirection techniques that reduce anxiety while keeping clients safe.
Celebrating life, dignity and independence.®
Since 1984, the founders of Preferred Care at Home have had the privilege of assisting clients in improving their quality of life while still recognizing and maintaining their dignity and independence. Preferred Care at Home has continued this tradition by only referring the most reliable, compassionate, experienced and affordable caregivers to client’s homes or care facilities.
We understand that long-term care can be costly, which is why we have focused on building a reputation of offering access to quality services at affordable prices.
Ask about the wide range of non-medical services available from 1 to 24 hours per day, and about qualified live-in caregivers who can provide 24-hour peace of mind for you or your loved one.
We Serve:
Live-in home care typically costs significantly less than assisted living, which averages $5,640 monthly in MA. We accept Long Term Care Insurance, which can substantially reduce your out-of-pocket expenses and make quality home care services affordable for families across the MetroWest area.
Our team includes experienced and trained caregivers, including CNA and HHA professionals, providing medical knowledge alongside compassionate daily support. We specialize in Alzheimer’s and memory care with specifically trained staff. Our bilingual English and Creole caregivers serve diverse communities across Framingham and MetroWest. We accept Long Term Care Insurance. Most importantly, our owner founded this location after witnessing his grandmother receive inadequate care. If you’re not happy, neither are we.
Live-in care works best when your senior loved one needs around-the-clock supervision or has progressing dementia that requires constant presence. Hourly care suits seniors who need help with specific daily tasks like meal preparation, bathing, or companionship. During your free care consultation, we’ll help determine which option fits your family’s budget.
We typically begin care within days of your initial contact. After your free care consultation, we match caregivers to your loved one based on personality, language preference, and specialized expertise. For urgent situations like hospital discharge, we prioritize rapid placement.
Common signs include recent hospitalization, frequent falls, difficulty managing medications, declining personal hygiene, weight loss, confusion or memory loss, and increased social isolation. If your loved one can no longer safely live alone, live-in care may be the right solution. Our team provides honest guidance to help families across MetroWest and Greater Boston make informed decisions.
You’ll have 24/7 access to our Transparency Room portal for real-time caregiver notes, schedule updates, and care team communication. We conduct regular check-ins and adjust care plans as needs change. If you’re not happy with your caregiver, we’ll find a better match.
Medicare typically does not cover non-medical services like companion care, homemaker assistance, or live-in caregivers. We accept Long Term Care Insurance, which many families in the Greater Boston area use to help pay for home care. During your care consultation, we’ll review coverage and explain payment options clearly.
