Asking for help is not easy. We understand the weight of that decision, whether you are worried about a mother living alone or struggling to balance your Boston commute with caregiving. Preferred Care at Home brings compassionate support right to your Framingham home, providing home care services that honor independence.
We’ve been helping families since 1984, bringing over 40 years of proven home care expertise to Framingham, MetroWest, and Greater Boston. Our locally owned location combines national experience with deep understanding of Massachusetts communities and the unique challenges older adults face here.
What makes us different starts with a personal mission. Owner Brent Auslander founded this location after witnessing his grandmother receive inadequate care. That experience drives our commitment to protecting senior dignity. We provide high quality care through experienced and trained caregivers (including CNA/HHA-certified professionals), accept Long Term Care Insurance, and create customized plans for each family member.
When daily activities become difficult, our compassionate caregivers provide hands-on assistance with activities of daily living in homes throughout Framingham and MetroWest. Our team of trained caregivers, which includes CNA and HHA professionals, delivers personal care tailored to your loved one’s needs, ensuring safety and comfort in your own home.
We customize every plan to match your comfort level and independence goals. From medication reminders to grooming and toileting assistance, our team works respectfully alongside you, preserving dignity while providing the support you need.
Memory loss creates unique challenges for families across Framingham and MetroWest. Our specialized dementia and Alzheimer’s care program provides trained caregivers who understand cognitive decline, behavioral changes, and the security needs that come with these conditions.
We focus on creating calm, familiar routines that reduce confusion and anxiety. Our team receives ongoing training in memory care techniques, fall prevention, and cognitive engagement. Families receive education too, helping everyone adapt to changing needs together. You’re in good hands with our dementia care specialists.
Maintaining a home becomes overwhelming as we age, especially during harsh New England winters. Our homemaker care services handle household tasks so you can focus on enjoying life in your MetroWest neighborhood without the wait for help.
From meal preparation to grocery shopping, we provide reliable assistance that keeps your home comfortable and safe. Light housekeeping, laundry, and transportation for errands are all services included. You control the schedule, from a few hours weekly to daily support.
Peace of mind comes from knowing someone is there around the clock. Our live-in care provides 24-hour supervision in the security and privacy of your own home, matched carefully by personality for compatibility. This non medical service delivers continuous support.
This cost-effective option provides constant companionship without the high price of nursing facilities. Your caregiver becomes a trusted presence available for overnight assistance, emergency response, and all daily needs while you maintain independence at home.
Loneliness can be as difficult as physical challenges. Our companion care services provide meaningful social interaction and emotional support, helping seniors stay connected and engaged in their MetroWest community during this difficult time.
Companionship includes conversation, accompanying you to doctor appointments and events, participating in activities you enjoy, and simply being present. We understand that after losing a spouse or when family lives far away, having someone to talk with makes all the difference in quality of life.
Comfort and dignity matter most during life’s final chapter. Our compassionate end-of-life care allows you to remain at home, surrounded by what you love, with 24-hour support available when you need it most.
We coordinate with hospice home health providers while offering personal care, respite care for family, and emotional support for patients and loved ones. Our trained caregivers understand this difficult time and provide gentle, respectful assistance that honors your wishes.
Coming home from the hospital can be confusing and overwhelming. Our transition care program prevents readmission by providing home care services during those critical first weeks after discharge, addressing your loved one’s needs completely.
We help with meals, schedule doctor appointments, provide transportation, and monitor your recovery. Communication with healthcare providers ensures everyone stays informed. This evidence-based program prevents elderly people from returning to the hospital.
Distance shouldn’t mean disconnection from a loved one’s care. Our proprietary Transparency Room portal gives families 24/7 access to schedules and real-time updates, perfect for adult children providing home care services coordination while working in Boston.
Monitor caregiver visits, review task completion, read daily notes, and receive voice messages. Invoice access and online payment make coordination simple. This technology provides peace of mind knowing your family member receives attentive care, creating security for families living across town or across the country.
Step 01
Reach out by phone at (508) 375-7174 or through our website. We’ll listen to your situation and schedule a personalized consultation. No wait for a callback.
Step 02
Our team conducts a thorough in-home assessment of care needs, preferences, and daily routine. We discuss goals, concerns, and specialized requirements like Alzheimer’s care or bilingual support.
Step 03
We create a customized plan tailored to your loved one’s needs. You control the hours, service home care details, and schedule that work best.
Step 04
Get matched with experienced caregivers (including CNA/HHA-certified professionals) based on personality, language preference, and expertise—so you get the right fit, not just availability. We prioritize caregiver compatibility and can arrange introductions upon request.
Step 05
Care typically starts within days. Access our Transparency Room portal for updates. We provide monitoring and adjustments to ensure satisfaction.
Families across Framingham and MetroWest face distinct challenges as their loved ones age. We understand what families here are up against.
Challenge
What It Looks Like
How We Help
Winter Safety Concerns
What It Looks Like
Ice, snow, and cold create fall risks and isolation for older adults in MetroWest homes, especially in neighborhoods like Saxonville and Nobscot.
How We Help
Our home care providers deliver daily safety checks, meal preparation during storms, and assistance navigating slippery conditions. Learn more about fall prevention strategies.
Challenge
Cost Burden on Fixed Incomes
What It Looks Like
With 67% of Framingham’s 75+ households low-to-moderate income, affording care on $75,750 median income creates stress for seniors and family members.
How We Help
We accept Long Term Care Insurance and specialize in affordable live-in care providing 24-hour support at prices families can manage.
Challenge
Distance Caregiving Stress
What It Looks Like
Adult children commuting to Boston can’t provide daily oversight, creating worry about elderly parents living alone. This affects quality of life for everyone.
How We Help
Our Transparency Room technology enables real-time monitoring from anywhere, and reliable caregivers become trusted companions families count on.
Challenge
Language and Cultural Barriers
What It Looks Like
The MetroWest area’s diverse community, including one of the largest Brazilian populations in the US, needs culturally sensitive care with language access.
How We Help
We provide bilingual caregivers speaking English and Creole, ensuring clear communication and appropriate care.
Challenge
Memory Loss Safety
What It Looks Like
Dementia creates risks like wandering, medication errors, and confusion that overwhelm family caregivers managing complex behaviors without support.
How We Help
Our specialized Alzheimer’s care program includes trained caregivers experienced in cognitive decline and behavioral management.
Challenge
Hospital Readmission Risks
What It Looks Like
After discharge, seniors struggle with medications, appointments, and recovery monitoring, leading to dangerous returns.
How We Help
Our transition care provides comprehensive post-hospital support proven to prevent readmission.
Celebrating life, dignity and independence.®
Since 1984, the founders of Preferred Care at Home have had the privilege of assisting clients in improving their quality of life while still recognizing and maintaining their dignity and independence. Preferred Care at Home has continued this tradition by only referring the most reliable, compassionate, experienced and affordable caregivers to client’s homes or care facilities.
We understand that long-term care can be costly, which is why we have focused on building a reputation of offering access to quality services at affordable prices.
Ask about the wide range of non-medical services available from 1 to 24 hours per day, and about qualified live-in caregivers who can provide 24-hour peace of mind for you or your loved one.
We Serve:
My sister and I grew up with a father who was born in Germany and a mother born in the US. We enjoyed an active childhood with family trips to the mountains in the winter to ski and visits to the beach in Maine with my mother’s parents in the summer. In my early teen years, we also made trips to visit my father’s parents living in Florida. Growing up and being engaged with both sets of grandparents was such a gift. I always had been interested in healthcare and later worked in the medical diagnostic field. The products I sold helped to diagnose different types of sicknesses and were the first step in getting a patient back to health.
As I grew older, I watched my grandparents’ health decline, forcing them to move from their homes into assisted living facilities. I remember visiting with my father and his mother in a Florida facility where she wasn’t properly cared for hygienically. I couldn’t believe it and thought, how could this be? This memory stayed with me and motivated me to want to care for those in a vulnerable position and to safeguard their dignity and independence in the comfort and security of their own home. This led to the creation of Preferred Care at Home of MetroWest Boston. We want each elderly individual and family member to rest assured in our promise to deliver exceptional care with compassion, respect, and to be by your side, every step of the way.
Hear directly from families and caregivers about the impact of compassionate, personalized care.
Home care services in the Framingham and MetroWest area typically range from $25 to $50 per hour depending on care level required. Personal care and companion services generally cost less than skilled services. We offer free consultations to discuss your specific needs and provide transparent pricing. Our specialty in live-in care makes 24-hour support more affordable than most families expect. We accept Long Term Care Insurance, significantly reducing out-of-pocket costs for quality care.
We stand out through key advantages: personal mission-driven ownership protecting senior dignity after witnessing inadequate care firsthand, experienced and trained caregivers including CNA and HHA professionals with medical training, specialized Alzheimer’s care expertise with trained dementia specialists, bilingual support with English and Creole-speaking caregivers, Long Term Care Insurance acceptance for affordability, personality-based matching rather than availability, and Transparency Room technology for real-time family monitoring. We create high quality care plans for each client.
Companion care focuses on social interaction, conversation, and accompaniment to activities. It’s ideal when your loved one is physically independent but needs emotional support and safety monitoring. Personal care includes hands-on assistance with bathing, dressing, and mobility. Choose personal care when help with daily living becomes necessary. During our free consultation, we’ll assess your loved one’s needs and recommend the right support. Many families start with companion care and add services as needs change.
We typically begin care within days of initial contact. Timeline depends on specific needs and caregiver availability. Our process includes consultation, care plan development, and caregiver matching, completed quickly. For urgent situations like hospital discharge, we prioritize immediate placement. Non-urgent requests usually start within 3 to 7 days. We’re committed to responsive service when families across MetroWest and Greater Boston need help, ensuring you don’t wait long for quality support.
Consider home care if you notice these signs: difficulty managing daily tasks like bathing or meal preparation, safety concerns about falls or medication errors, increased social isolation, recent hospitalization requiring recovery support, or family caregiver burnout. If winter weather makes you worry about a parent living alone, or if you’re managing care from Boston while working, it’s time to explore support. Our free consultation helps determine whether care would improve quality of life and health outcomes for your family.
We provide continuous monitoring and support throughout your care journey. Families access our Transparency Room portal for real-time updates on caregiver visits, notes, and task completion. Our team remains available 24/7 for urgent needs or concerns. We adjust care plans as needs change and guarantee caregiver consistency with minimal turnover. Our commitment is simple: “If you are not happy, neither are we!” We ensure complete satisfaction with every aspect of service.
Our team includes experienced and trained caregivers, including CNA (Certified Nursing Assistant) and HHA (Home Health Aide) professionals. Every caregiver undergoes our comprehensive 7-step screening including background checks, reference verification, skills assessments, and personality evaluations. Those providing Alzheimer’s care receive specialized training in memory care approaches and behavioral management. We verify credentials and maintain ongoing quality monitoring to ensure the highest level of care for clients throughout MetroWest and Greater Boston.
