Preferred Care at Home has served the MetroWest Boston region with trusted senior care since our national founding in 1984. Our Framingham location combines four decades of proven recovery support with local ownership that understands the unique needs of MetroWest and Greater Boston families facing post-surgery challenges and chronic conditions.
What sets us apart is our personal commitment to every client’s safety and comfort. Owner Brent Auslander founded this location after witnessing his grandmother receive inadequate care. We provide care through experienced and trained caregivers, including CNA and HHA professionals, who deliver high quality care, accept Long Term Care Insurance for affordability, and focus on preventing hospital readmission through attentive, personalized home care services.
Evidence-based nursing support that prevents hospital readmission during the critical transition from MetroWest Medical Center to your own home. Our transition care combines four key components to ensure safe recovery and help older adults maintain independence after surgery.
We coordinate with your healthcare providers, provide medication reminders, schedule follow-up medical appointments, and monitor your recovery closely. This compassionate support prevents the complications that lead to readmission during your most vulnerable weeks, giving families across the MetroWest area peace of mind.
Hands-on assistance with daily living activities when mobility is limited after surgery or a health scare. Our trained caregivers, including certified CNA and HHA professionals, provide personal care customized to your unique needs, from bathing dressing and personal hygiene to mobility support and incontinence care.
We match caregivers by personality and experience through our 7-step screening process, creating consistent, trusted relationships that promote healing, preserve dignity, and provide the best care possible in your familiar surroundings.
Emotional support and companionship during recovery reduce loneliness and promote faster healing for seniors. Our companion care provides conversation, safety reassurance, and meaningful engagement while you regain strength and resume daily activities.
We understand that recovery involves more than physical health. Our compassionate caregivers offer trusted support, accompany you to appointments and social outings, and help you stay connected to the activities that bring joy and purpose to your life.
Assistance with household tasks and meal preparation when day to day tasks feel overwhelming during recovery. Our homemaker services include light housekeeping, grocery shopping, and preparing nutritious meals that meet your dietary needs while you focus on healing.
We handle the essential errands and household responsibilities that drain your energy during the recovery period. This reliable care lets you rest and recover while maintaining a clean, comfortable home environment that supports your health and wellbeing.
Around-the-clock supervision for comprehensive recovery support in the security of your own home. Our live-in care provides 24-hour presence when surgery requires continuous assistance and monitoring, serving as your trusted partner throughout recovery.
We match live-in caregivers by personality and experience, ensuring compatible relationships during this intensive recovery period. Families across MetroWest and Greater Boston gain peace of mind knowing their loved ones receive consistent support day and night from caregivers who provide care with compassion.
Step 01
Reach out by phone at (508) 375-7174 or through our website. Our team will schedule a consultation within 24 hours to discuss your post-surgery care needs and timeline for hospital discharge, ensuring we’re ready to assist when you need us.
Step 02
We conduct a thorough assessment of your recovery requirements, preferences, and home environment. Our team understands what you’ll need after returning from MetroWest Medical Center and creates personalized services tailored to your situation.
Step 03
You’ll receive a customized care plan outlining services, schedules, and caregiver qualifications. We coordinate with your healthcare providers and adjust the plan as your recovery progresses, ensuring flexible scheduling that adapts to your needs.
Step 04
Get matched with experienced caregivers (including CNA/HHA-certified professionals) based on personality, language preference, and expertise—so you get the right fit, not just availability. We prioritize caregiver compatibility and can arrange introductions upon request.
Step 05
Care typically starts within days of your request. Families access our Transparency Room portal for real-time updates, and our team provides ongoing monitoring to ensure satisfaction and quality throughout your recovery period.
Post-surgery recovery at home presents unique challenges across MetroWest Boston. Massachusetts has the highest hospital readmission rate in the nation at 15.3%, making professional home health support critical during this vulnerable period for seniors and older adults.
Challenge
What It Looks Like
How We Help
Hospital Readmission Risk
What It Looks Like
With 27.6% of older adults readmitted within six months post-surgery and Massachusetts leading the nation in readmissions, complications during recovery are common without proper support.
How We Help
Our transition care prevents readmission through early complication detection and communication with MetroWest Medical Center providers, giving families peace of mind.
Challenge
Winter Weather Mobility
What It Looks Like
Harsh MetroWest winters make follow-up medical appointments and errands dangerous when recovering from surgery, especially with mobility limitations on icy sidewalks that increase fall risks.
How We Help
We provide transportation to appointments and handle grocery shopping and other essential errands, keeping you safe indoors in familiar surroundings during recovery.
Challenge
Medication Confusion
What It Looks Like
Multiple prescriptions after hospital discharge create overwhelming schedules, increasing risks when you’re managing pain medications, antibiotics, and chronic conditions alone without consistent support.
How We Help
Caregivers provide medication reminders on schedule, ensuring proper dosing without the stress of tracking complex regimens yourself during this critical recovery period.
Challenge
Older Home Challenges
What It Looks Like
With Framingham’s median home built in 1964, narrow staircases and lack of first-floor bathrooms complicate recovery when mobility is limited, creating safety concerns and fall hazards.
How We Help
Our mobility support helps with safe transfers, bathing dressing assistance, and navigating stairs, adapting personalized care to your home’s layout and challenges.
Challenge
Daily Task Overwhelm
What It Looks Like
Simple daily activities like bathing, dressing, and meal preparation become exhausting during the recovery period when your body needs rest for healing and regaining strength.
How We Help
Trained caregivers handle day to day tasks including personal hygiene, light housekeeping, and preparing nutritious meals that meet your dietary needs, allowing you to focus on recovery.
Challenge
Family Distance Anxiety
What It Looks Like
Adult children working in Boston face 30-minute commutes and demanding schedules, creating guilt about not providing hands-on assistance during this vulnerable time after a health scare.
How We Help
Our Transparency Room portal lets families monitor care remotely, providing emotional support and peace of mind through real-time updates and communication with our team.
Celebrating life, dignity and independence.®
Since 1984, the founders of Preferred Care at Home have had the privilege of assisting clients in improving their quality of life while still recognizing and maintaining their dignity and independence. Preferred Care at Home has continued this tradition by only referring the most reliable, compassionate, experienced and affordable caregivers to client’s homes or care facilities.
We understand that long-term care can be costly, which is why we have focused on building a reputation of offering access to quality services at affordable prices.
Ask about the wide range of non-medical services available from 1 to 24 hours per day, and about qualified live-in caregivers who can provide 24-hour peace of mind for you or your loved one.
We Serve:
Post-surgery home care services costs vary based on hours needed and level of nursing support required. We offer flexible scheduling from a few hours daily to 24-hour live-in care, ensuring you pay only for what you need. We accept Long Term Care Insurance to reduce out-of-pocket costs for families across MetroWest and Greater Boston, and provide free consultations to discuss your budget and create an affordable care plan.
We bring personal mission-driven care to every patient and client:
Experienced and trained caregivers, including CNA and HHA professionals (higher training standards than many home care agencies)
Specialized hospital-to-home transition expertise preventing readmission
Long Term Care Insurance acceptance for affordability
Bilingual caregivers (English and Creole) for diverse families
Personal commitment from owner who witnessed inadequate facility care firsthand
Personalized home care services tailored to unique needs
It depends on your surgery type and mobility level. Live-in care works best for major procedures requiring overnight monitoring and continuous assistance with daily living activities. Hourly care suits less invasive surgeries where you need trusted support with specific daily tasks like bathing, meal preparation, and medical appointments, and we assess your situation during consultation to recommend the right level of personalized care.
Most clients need intensive home health support for two to six weeks after hospital discharge, then gradually reduce hours as strength and independence return. Recovery timelines vary by procedure, age, chronic conditions, and overall health. We adjust your care plan as you progress, ensuring reliable care during the critical early weeks when readmission risks peak for families in the Framingham and MetroWest area.
You likely need assistance if you live alone, have limited mobility after surgery, take multiple medications, or struggled with daily activities before the procedure. If your surgeon recommends avoiding stairs, lifting, or driving, or if adult children live far away, experienced caregivers ensure safe recovery, prevent falls, and provide the companionship and support that promotes healing.
Yes, we coordinate closely with MetroWest Medical Center and other area hospitals throughout Greater Boston for seamless transitions. Our team communicates with discharge planners, receives medical instructions, and begins personalized services the day you return home. This coordination prevents the gaps that lead to readmission and ensures you receive the best care from hospital to home.
Medicare covers limited skilled nursing visits after hospitalization but does not cover 24-hour custodial care or extended companion services. We accept Long Term Care Insurance, which significantly reduces costs for eligible families. Our team helps you understand coverage options and create an affordable, personalized care plan that provides high quality care within your budget.
