Preferred Care at Home brings over 40 years of proven dementia care expertise to Framingham and the MetroWest area. Our locally owned home care provider serves the MetroWest Boston community with specialized memory care delivered by experienced and trained caregivers, including CNA and HHA professionals, who understand the unique needs of clients with cognitive decline.
What sets our company apart is our personal commitment to protecting senior dignity. Owner Brent Auslander founded this location after witnessing his grandmother receive inadequate care in a facility, ensuring every patient receives the exceptional compassionate support their family deserves.
Our dementia care services provide daily assistance tailored to each stage of memory loss. Families across Framingham and MetroWest receive personalized support that maintains dignity and independence while ensuring safety in the security of home.
We understand cognitive decline affects everyone differently. Our team adapts to changing needs, providing consistent companionship that reduces confusion and enhances overall well being through familiar routines and respectful engagement.
Sundowning, agitation, and wandering require specialized responses. Our trained caregivers in the MetroWest area manage challenging behaviors with empathy and patience, redirecting attention while maintaining your loved one’s sense of dignity.
We create calm environments through predictable daily routines and gentle communication. Families see reduced stress when professional caregivers handle difficult moments with understanding and expertise in behavioral management.
Falls create serious physical risks for people with dementia, especially during harsh MetroWest winters with ice and snow. Our caregivers provide constant supervision and assistance to prevent accidents in the home.
We help with mobility, remove hazards from the house, and stay alert to balance changes. This vigilant presence gives families peace of mind knowing their mother or father stays safe.
Mental stimulation through daily activities slows cognitive decline and improves quality of life. Our caregivers engage your loved one in activities matched to their abilities and interests.
We incorporate music, reminiscence, simple puzzles, and conversation that spark connection. These meaningful interactions reduce isolation while supporting brain health through gentle engagement that enhances well being.
Caring for someone with dementia affects the whole family. We focus on supporting families with guidance on communication strategies, what to expect as the disease progresses, and respite care options that provide emotional support.
Our team helps families across MetroWest and Greater Boston make informed decisions about care needs. We’re committed to being by your side, answering concerns and adjusting our range of services as your loved one’s situation changes.
Step 01
You’ll reach our Framingham team by phone or online. We’ll listen to your concerns and schedule a free consultation at your convenience.
Step 02
We meet at your loved one’s home to understand their unique needs, personality, and daily routines. This assessment helps us create a personalized care plan.
Step 03
You’ll receive a customized plan with services, schedules, and caregiver qualifications. We explain all options clearly so you feel confident making informed decisions about senior care.
Step 04
Get matched with experienced caregivers (including CNA/HHA-certified professionals) based on personality, language preference, and expertise—so you get the right fit, not just availability. We prioritize caregiver compatibility and can arrange introductions upon request.
Step 05
Home care services typically start within days. You’ll access our Transparency Room portal for real-time updates, and we adjust support as needs change throughout the care journey.
The MetroWest area’s unique conditions create specific challenges for families caring for loved ones with memory loss. Harsh New England winters, busy schedules with Boston commutes, and concerns about cost in this high-cost market all affect how you provide care.
Challenge
What It Looks Like
How We Help
Winter Safety Risks
What It Looks Like
Ice, snow, and freezing temperatures create serious fall risks. Seniors with dementia may forget appropriate clothing or wander outside in dangerous weather conditions.
How We Help
Our 24-hour live-in care keeps your loved one safe indoors during storms. Caregivers assist with all mobility and prevent unsupervised outdoor access in harsh conditions.
Challenge
Distance from Adult Children
What It Looks Like
Many families in the Framingham and MetroWest area have adult children working in Boston or living out of state. You can’t monitor your parents’ safety during the day while managing responsibilities.
How We Help
Our Transparency of Care technology provides real-time updates. You’ll see caregiver notes, schedules, and receive voice messages from anywhere in the world.
Challenge
Facility Costs Too High
What It Looks Like
Memory care facilities in the Greater Boston area average $6,516 monthly. These costs quickly deplete savings while separating families from their loved ones in institutional environments.
How We Help
In-home care costs less while keeping your parent in familiar surroundings. We accept Long Term Care Insurance to reduce out-of-pocket expenses and enhance affordability.
Challenge
Language and Cultural Barriers
What It Looks Like
Some MetroWest families prefer caregivers who speak their language and understand cultural traditions, creating better comfort, compassion, and communication with clients.
How We Help
We provide bilingual caregivers speaking English and Creole. Cultural sensitivity ensures respectful care that honors your family’s values and community preferences.
Challenge
Behavioral Changes Overwhelming Family
What It Looks Like
Sundowning, repetitive questions, and agitation exhaust family caregivers. You don’t know how to respond without making situations worse or compromising safety.
How We Help
Our dementia-trained caregivers manage challenging behaviors with proven techniques. We provide respite care so family members can rest, recharge, and maintain their own physical and emotional health.
Challenge
Finding Qualified Dementia Caregivers
What It Looks Like
Not all home care providers offer specialized Alzheimer’s training. You need caregivers with expertise who understand memory loss and can handle complex situations safely.
How We Help
Our team of trained caregivers, which includes CNA and HHA professionals, receives additional dementia care training. We match personality and experience to your loved one’s specific needs for quality care.
Celebrating life, dignity and independence.®
Since 1984, the founders of Preferred Care at Home have had the privilege of assisting clients in improving their quality of life while still recognizing and maintaining their dignity and independence. Preferred Care at Home has continued this tradition by only referring the most reliable, compassionate, experienced and affordable caregivers to client’s homes or care facilities.
We understand that long-term care can be costly, which is why we have focused on building a reputation of offering access to quality services at affordable prices.
Ask about the wide range of non-medical services available from 1 to 24 hours per day, and about qualified live-in caregivers who can provide 24-hour peace of mind for you or your loved one.
We Serve:
Yes, most people with dementia can safely remain at home with proper support and assistance. In-home care maintains familiar routines and surroundings that reduce confusion while providing the supervision needed for safety. Our specialized dementia caregivers help families keep loved ones comfortable at home throughout all stages of memory loss, from early diagnosis through advanced Alzheimer’s. Many families across Framingham and MetroWest choose home care services over facilities to preserve dignity and family connections in a familiar environment.
Dementia care costs vary based on hours needed and level of supervision required. Hourly rates for specialized Alzheimer’s care range from basic companion services to 24-hour live-in support. Memory care facilities in the Greater Boston area average $6,516 monthly, while in-home care often provides better value with greater flexibility. We accept Long Term Care Insurance to reduce expenses. Contact us for a free consultation and transparent pricing based on your specific situation and care requirements.
We offer specialized advantages other providers don’t match:
Experienced and trained caregivers, including CNA and HHA professionals with dementia training
Bilingual services in English and Creole for diverse families
Owner founded company after witnessing grandmother’s inadequate care
Long Term Care Insurance acceptance makes care affordable
Transparency Room technology provides real-time family updates
40+ years of proven dementia care expertise with local ownership
Winter safety requires constant supervision and environmental management. Our caregivers prevent wandering during snow and ice, ensure appropriate clothing if going outdoors, and assist with all mobility to prevent falls. We help coordinate snow removal, maintain safe indoor temperatures, and watch for confusion that worsens in cold weather. Twenty-four-hour care options provide continuous monitoring during storms when safety risks increase. Families have peace knowing someone qualified stays alert to winter dangers.
Warning signs include safety incidents like falls or wandering, difficulty with daily living tasks like bathing or dressing, neglected meals or hygiene, and family caregiver exhaustion. Hospital discharge often creates urgent need for transition support. If you’re noticing memory decline affecting daily tasks, behavioral changes causing concern, or you simply can’t provide supervision while working, it’s time to explore care options. We help families start with just a few hours weekly and adjust as needs change.
Medicare does not cover long-term non-medical home care for dementia patients. However, we accept Long Term Care Insurance which significantly reduces costs for families who planned ahead with LTC policies. Some assistance may be available through MassHealth for eligible individuals, and Veterans Aid & Attendance benefits help qualifying veterans and spouses. We’ll help you understand payment options and coordinate Long Term Care Insurance billing to make quality dementia care accessible and affordable.
Our dementia caregivers provide comprehensive support tailored to each person’s unique needs. Daily activities include assistance with bathing, dressing, and toileting, medication reminders to ensure proper dosing, meal preparation and feeding help, companionship and conversation, cognitive engagement activities, safety monitoring to prevent wandering, light housekeeping, transportation to appointments, and incontinence care. Caregivers adapt to behavioral changes, use redirection techniques during agitation, and maintain familiar daily routines that reduce confusion. Every shift includes documenting observations families can review through our Transparency Room portal.
Sundowning requires specialized approaches our dementia-trained caregivers provide with compassion and expertise. We establish calming evening routines, increase lighting before sunset, minimize afternoon napping that disrupts sleep, offer simple activities that occupy attention, and use gentle redirection rather than confrontation. Our caregivers recognize early agitation signs and intervene before escalation. Live-in care ensures consistent support during difficult evening hours when confusion typically worsens. Families see reduced stress when professionals trained in behavioral management handle these challenging periods offering compassionate responses.
Support resources include the Framingham Department of Public Health dementia programs, Alzheimer’s Association Massachusetts chapter support groups, local adult day programs for respite, and care coordination through Boston Public Health Commission initiatives. We connect families with these community resources while providing professional respite care that gives you essential breaks. Our caregivers provide emotional support and guidance on communication strategies and what to expect as dementia progresses. You don’t have to navigate this alone in supporting families through difficult journeys.
Absolutely. We provide bilingual caregivers speaking English and Creole, which is unique to our Framingham location serving MetroWest and Greater Boston. Cultural sensitivity and clear communication in your preferred language create better comfort and trust for seniors with dementia. Language barriers often increase confusion for people with memory loss, so having caregivers who speak your family’s language improves quality of care and reduces anxiety. We match caregivers based on language preference, personality compatibility, and specialized dementia training to serve our diverse community.
Our comprehensive range of home care services includes personal care assistance with daily living activities, homemaker care for light housekeeping and meal preparation, companion care for social engagement and emotional support, hospice support for end-of-life comfort, and transition care after hospital discharge. All services focus on maintaining independence, enhancing quality of life, and supporting families through every stage of care needs.
