Dedicated to keeping you in the home you love

Preferred Care at Home’s History

The First Agency

Since 1984, Preferred Care at Home has been a beacon of hope for families seeking reliable and affordable care. It all started with a vision to offer a quality of service that would allow seniors to age in place with dignity and grace. Recognizing the need for compassionate caregivers who could provide assistance without breaking the bank, our founders established the first agency with a commitment to excellence that continues to drive us today.

Going Nationwide

In 2007, recognizing that the need for quality senior care was not limited to one community, Preferred Care at Home began its nationwide expansion. This growth allowed us to bring our unique philosophy of care to families across the country. By partnering with like-minded individuals who shared our passion for service, we were able to extend our reach while maintaining the personal touch that defined our very first agency.

Today and Tomorrow

Today, Preferred Care at Home stands as a testament to the enduring power of compassionate care. We remain dedicated to our founding principles, constantly innovating to meet the evolving needs of our clients. As we look to the future, our mission remains unchanged: to improve the quality of life for those we serve, safeguarding their independence and dignity in the home they love.

Our Mission

“For many older people, home is everything. It’s a window to the past, a safe haven for the present and the legacy they long to leave for the next generation.

Since 1984, the husband-and-wife founders of Preferred Care at Home have been helping seniors stay in their homes, happily and safely. Now a nationally franchised but still family-run business, Preferred Care at Home offers high-quality in-home care at affordable rates.”

Why Choose Us?

A man and woman relax on a couch, engrossed in a book, representing trust and connection in caregiving relationships.

Meet Our Owners

Driven by Passion, Committed to Compassion

Morgan Peters

Administrator & Caregiver Recruitment

I’m a mother who understands the importance of selfless service and family. My husband Joseph and I always wanted to start our own business, but we thought it would come later in life. When we discovered Preferred Care at Home, we were immediately intrigued by the opportunity to build financial freedom and security while maintaining the flexibility to spend time with our children and watch them grow up.

My grandparents have been some of the most influential people in my life, demonstrating empathy, love, and selfless service. They instilled in me the value of always being willing to drop everything to serve others. Being able to serve their generation while providing peace of mind and comfort to families is something I’ll never take for granted. Being a mother has taught me how to serve my family selflessly. It may not be easy all the time, but when you have the opportunity to take care of those you love, nothing is more rewarding.

Joseph Peters

Head of Marketing and Finance 

I bring nearly a decade of experience in improving others’ lives through healthcare. I joined the military in 2018 as a combat medic, helping soldiers in emergency settings and rehabilitating them through injuries over long periods. While I excelled at treating fellow soldiers, I discovered my true passion was in clinical medicine rather than emergency environments.

I became a licensed radiologic technologist, helping diagnose seniors in emergency departments and working at the #1 pediatric orthopedic hospital in the United States. In 2025, when Morgan was approached with the opportunity to provide home care for seniors, I couldn’t think of anything I wanted more than to join her on this journey. Together, we’re improving the quality of seniors’ lives in Denton, safeguarding their independence and dignity by sending the very best caregivers to their homes.

Drew White

Chief Client Officer

My commitment to senior care is deeply personal. My grandfather, a man who embodied love, gentleness, and care in our family, was diagnosed with Alzheimer’s disease. I remember the day my mother explained that he had given up his driver’s license after a minor car accident. Suddenly, the superhero grandfather who used to take me for ice cream could no longer have a conversation with me.

When my grandmother had no choice but to place him in a memory care unit, I witnessed something that changed me forever. I saw a shell of the man I loved dearly. His dignity had been stripped away, his independence was gone, and I watched staff treat him without respect as an individual. My grandpa, the man I was named after, deserved better. Now I help ensure seniors in our community get the care they deserve in their own homes, with their dignity intact.

Local Services Throughout the Denton Area

Since 1984, the founders of Preferred Care at Home have had the privilege of assisting clients in improving their quality of life while still recognizing and maintaining their dignity and independence. Preferred Care at Home of Denton continues this tradition by only referring the most reliable, compassionate, experienced and affordable caregivers to client’s homes or care facilities throughout Denton County and surrounding North Texas communities.

We Serve:

Home Care Answers That Bring Peace of Mind

Where in Denton do you provide care?

We serve Denton and surrounding North Texas communities, including Lewisville, Flower Mound, Highland Village, Corinth, Lake Dallas, Little Elm, The Colony, Frisco, Carrollton, and other Denton County areas. Whether your loved one lives in the heart of Denton or the quieter suburban neighborhoods, we’re here to help.

Everything from companionship and conversation to hands-on assistance with bathing, dressing, and grooming. Caregivers help with meal preparation, light housekeeping, medication reminders, and transportation. We build care plans around individual needs, from light help with errands to comprehensive daily support.

While most of our clients are seniors, we also serve younger adults with disabilities, people recovering from surgery, and anyone who needs support living independently at home. Age isn’t the determining factor. Need is what matters.

We provide care wherever someone lives. Many Denton families bring us into assisted living facilities to provide extra attention beyond what the facility offers. We go where you need us, whether that’s a private home, retirement community, or assisted living residence.

Costs depend on how many hours you need and what type of care makes sense. We start with low rates and no long-term commitments. Live-in care costs significantly less than hourly rates around the clock. We’ll give you clear pricing so you can plan appropriately. Here’s helpful information about paying for home care.

Medicare typically doesn’t cover non-medical home care like companionship, homemaker services, or personal care assistance. It may cover skilled nursing if a physician orders it. We’ll help you understand what Medicare does and doesn’t pay for so you can explore other options.

Long-term care insurance often covers home care services. Check your policy benefits. If your loved one or their spouse served in the military, veteran benefits through Aid and Attendance can help considerably. Learn about Aid and Attendance benefits here. There are also community resources throughout the Denton area many families don’t know exist.

Yes. Many North Texas communities offer meal delivery, transportation assistance through local senior services, and senior center programs at no cost. The Texas Health and Human Services connects families with local resources. Explore free services for seniors to discover what’s available locally. These can supplement the care we provide.

We recruit only the most qualified and compassionate caregivers, then put them through our comprehensive 7-step screening process including background checks, reference verification, skills assessment, and personality evaluation. We promise to serve your loved one as if we were caring for our own family.

The same caregiver. We match based on personality and care needs, then maintain that relationship. Consistency builds trust and genuine connection. Your mother won’t face a parade of strangers. If your regular caregiver needs a day off, we arrange qualified backup, but constant turnover isn’t part of our approach.

We provide access to non-medical senior home care 24 hours a day, seven days a week. There are no minimum hours required. We work around your schedule, not the other way around.

Contact us by phone or through our website. We’ll discuss your situation, then schedule a complimentary in-home consultation at your convenience. There’s no obligation. We’ll assess needs, answer questions, and explain how we work. Think of it as getting acquainted before making any decisions.

We sit down together and talk through daily routines, challenges, and goals. We explain our services and pricing clearly and answer every question. The conversation typically takes about an hour. It’s relaxed and informative, not a sales pitch.

Usually within days. When families reach out, they often need help soon. We understand urgency and move as fast as we can to get the right caregiver in place.

No long-term commitments. We believe you should stay with us because the care is excellent, not because paperwork traps you. Needs change. We stay flexible.

We adjust the plan. Maybe you start with a few hours weekly and later need daily support. Maybe intensive help is needed after a hospital stay but then scales back during recovery. We adapt as situations evolve. Take this quiz if you’re unsure what level of care makes sense right now.

Hospital-to-home transitions are one of our key services. Coming home after hospitalization is overwhelming. Medications, follow-up appointments, rehabilitation exercises, diet changes. We provide transition care that guides recovery and helps prevent readmission. It makes a real difference.

Yes. Our caregivers receive specialized training for memory care. They understand how to communicate when memory fails, how to create calm environments, and how to maintain dignity as abilities decline. Many families across Denton and throughout North Texas trust us with loved ones facing cognitive challenges. Learn more about our dementia and Alzheimer’s care.

We provide compassionate support during life’s final chapter, working alongside hospice providers. We help with comfort care, offer companionship, and give exhausted family members respite. These are precious moments. We treat them with deep respect. Our end-of-life care services honor this sacred time.

Pride runs deep. Fear of losing independence is powerful. Sometimes starting small helps, like someone helping with housework or errands rather than personal care. Once trust builds, she may become more accepting. Our caregivers respect dignity while providing needed support. These fall prevention strategies might help you address safety without undermining independence.

Many adult children live elsewhere while parents remain in Texas. We use an online portal called the Family Room where you can access caregiver schedules, visit confirmations, daily notes, and updates from anywhere. Complete transparency is part of our commitment to keeping you connected. Learn about our Transparency of Care technology.

Hourly care means a caregiver comes for specific hours each day or week. Live-in care means a caregiver stays in the home 24/7, sleeping there and providing around-the-clock presence. Live-in care costs far less than paying hourly rates for 24-hour coverage. Learn about live-in care costs and how it compares to other options.

We plan ahead. North Texas summers bring intense heat, severe thunderstorms, and tornado risks that create unique challenges for elderly people. Our caregivers help families prepare before summer arrives and storm season intensifies, including ensuring proper air conditioning, maintaining hydration, stocking emergency supplies, planning for potential power outages, and knowing shelter locations. We help with safe indoor activities when conditions outside are dangerous, and we maintain communication throughout severe weather to ensure your loved one stays safe, cool, and supported. Learn more about disaster preparation for seniors.

We’re a third-generation home care company with a proud history going back to 1984. Founded by a registered nurse who saw that older people simply wanted to stay home rather than move into nursing homes, that personal experience drives our commitment to helping your loved ones find the care and compassion they deserve. We treat every client as if they were our own family.

It means we believe home is everything to a senior. It’s a window to their past, a safe haven for the present, and a legacy for the future. Our mission since 1984 has been giving seniors the option to remain in their homes with dignity and independence intact. That’s what drives us every day across Denton, throughout North Texas, and in communities nationwide.