Your parent has lived in Croton-on-Hudson for decades, maybe in the Village, up in Mount Airy, or down near the river in Harmon. The hills, the train schedule, and the distance from family in the city all make daily life harder to arrange piece by piece. We’re Preferred Care at Home, and we bring in-home care together under one local team so older adults can stay in their own homes, in Croton-on-Hudson, NY and nearby.
Preferred Care at Home of Westchester & Putnam is locally owned by Jordana Masserman, whose own experience caring for family shapes how the office runs. We serve the village and neighborhoods across Westchester County from our Jefferson Valley office, with 24-hour care available when a family needs it.
Caregivers are matched by personality, not assigned by whoever happens to be free that day. Jordana’s office staff stays in touch with your family directly, treating your loved one with the dignity she’d want for her own, across home care across Westchester and Putnam.
That’s how our home care services bring warmth into the daily life of the community we serve. Excellent care means unique needs get met one family at a time. Helping people stay home, safely and with quality care, is what our office focuses on every day.
Visits, meal preparation, light housekeeping, medication reminders, and help with daily living activities for elderly parents who mostly want a familiar face and steady support at home. Many families in the village have a family member commuting into the city, and a parent left alone in the Village or Harmon can go a whole workday without real company or social activities. Our Companion and Homemaker Care addresses that isolation.
We match experienced caregivers to your aging loved one’s personality, not just an open slot on a schedule. The same caregiver returns visit after visit when possible, and our office staff sends you updates so you’re never guessing how the day went. Personal hygiene help stays consistent in familiar surroundings, and compassionate care supports overall well-being.
One caregiver stays in the home for extended coverage when hourly visits aren’t enough anymore. This fits elderly parents dealing with mobility support needs or safety concerns that show up most at night, especially in older Croton homes with stairs. Our 24-hour in-home care brings that continuity.
Live-in coverage runs on a schedule with built-in sleep breaks and backup caregivers, so your parent isn’t relying on one exhausted person around the clock. Your family stays in the home you already know, with full-time support that steadies daily life.
Non-medical support after a hospital or rehabilitation stay: errands, rides to physical therapy and medical appointments, meal prep, and a look around the home for safety risks. This is companion and logistics help, not clinical care from healthcare providers. Seniors recovering from surgery need consistent assistance during those first weeks home, and our hospital-to-home recovery service provides that bridge.
We coordinate around the discharge date so coverage starts fast, then stay through the first weeks home. Consistent daily presence during that window is one of the clearest ways families avoid a second hospital stay and protect a parent’s health.
Scheduled relief for the family caregiver, whether that’s a spouse or an adult child. Respite doesn’t have to wait for an emergency, it can be booked weekly, and a lot of families here are the only caregiver a parent has, with the rest of the family spread across the tri-state area. Schedule respite care before burnout sets in.
Weekly slots, weekend blocks, or overnight coverage let the family caregiver rest, work, or travel without leaving a parent unattended. Recurring respite protects your own well-being while your loved one gets reliable assistance for their individual needs.
Some families are managing dementia care, or a parent whose complex health needs go beyond company and errands. Our office talks through your parent’s specific needs first, then tells you honestly whether companion and live-in care fit.
If a licensed home health resource is the better call, we say so. We’re not shy about assisting residents toward the right kind of help, even when it isn’t ours to provide.
Ready to talk about in-home care for your parent in Croton-on-Hudson, NY? Call (914) 402-7474 or reach out today for immediate assistance.
Step 01
You reach the Jefferson Valley office to describe your parent’s situation.
Step 02
We meet you and your loved one at home in the village to understand daily routines and priorities.
Step 03
You review the schedule, coverage type, and caregiver match before care starts.
Step 04
Your caregiver begins on the agreed date, and you stay in touch with our office and team.
The village mixes long-time homeowners aging in place with adult children commuting to Manhattan or living several states away, and each situation raises different questions about daily care.
Problem
Description
How We Help
Problem
Croton’s hills and winters
Description
Icy driveways off Grand Street or the Riverside corridor make bathing days, appointment mornings, and grocery runs unsafe for a parent alone.
How We Help
Companion care handles errands and rides. Live-in care covers overnight safety.
Problem
Older single-family homes in Mount Airy and Upper Village
Description
Multi-level layouts with stairs, narrow bathrooms, and older kitchens create daily mobility risk.
How We Help
Personal care support within Companion and Homemaker Care, plus live-in coverage for overnight movement.
Problem
Confusion between home care and licensed home health care
Description
Families searching a home care agency directory see dozens of listings and can’t tell which are non-medical.
How We Help
We only provide non-medical support: companion, live-in, respite, and transition care. If a parent needs clinical care, we say so and refer to healthcare providers.
Problem
Assuming respite is only for emergencies
Description
Adult children commuting from Manhattan or juggling their own households burn out because they wait for a crisis before asking for help.
How We Help
Recurring weekly respite care is scheduled in advance, not reactive.
Problem
Hospital discharge without a plan
Description
A parent leaves Phelps or Northern Westchester with a 24 to 48 hour window before family runs out of coverage, and falls or readmissions climb in the first two weeks.
How We Help
Transition care starts within 24 to 48 hours. Companion care extends coverage after.
Problem
Choosing on hourly rate alone
Description
Families pick the cheapest per-hour option from a directory, then get rotating strangers with no consistency.
How We Help
Caregivers are matched by personality, with the same caregiver returning when possible, across companion and live-in care.
Our team lives in the communities we serve. When you call, you reach neighbors who understand New York State home care regulations and local resources.
We Serve:
Yes. Our Jefferson Valley office serves Croton Village, Croton Landing, Harmon, Mount Airy, and the surrounding area of Croton-on-Hudson, NY. Call (914) 402-7474 to talk through your parent’s situation and get started.
We offer companion and homemaker care, live-in care, and homemaker and respite care for elderly parents throughout the village. Each service is built around your family’s schedule and your loved one’s daily routine, not a one-size-fits-all package. High-quality care, in our clients’ experience, starts with really listening first.
You start with a call to Preferred Care at Home. We follow with an in-home consultation to understand your parent’s daily routine. From there, we build a care plan and match a caregiver by personality before care begins.
Home care through Preferred Care at Home is non-medical: companionship, help with daily living, meal prep, transportation, and respite for the family caregiver. Home health care involves clinical work performed by licensed nurses and therapists, a different scope entirely. If your parent needs that level of care, we’ll tell you directly and point you toward the right healthcare providers. A home care agency like ours focuses on senior care that supports daily life, not medical treatment.
Cost depends on hours needed per week, the level of care (companion versus live-in care), and whether coverage includes overnights or weekends. Every family’s situation looks different, so the clearest way to get a real hourly rate is a free consultation with Preferred Care at Home.
Companion care fits when the main need is company, meal help, errands, and medication reminders. Personal care tasks like bathing and dressing are supported when your parent needs hands-on help with daily living. Both fall under our home care services, and we’ll help you figure out which fits your parent’s specific needs.
Yes. Recurring respite care is one of the most requested arrangements from family caregivers in the village. Weekly blocks, weekends, or overnight coverage can be booked in advance so the primary family caregiver gets real rest built into the schedule, instead of waiting until burnout hits.
We support many of the daily routines that come with dementia care, like companionship, safety checks, and steady familiar faces. For memory loss involving complex health or medical needs beyond that, we help connect your family to the right specialized resource. We stay involved as part of your loved one’s personalized care.
