I understand first hand how important family and support is during times of crisis. We will treat your family member with the dignity and respect that they deserve, the same respect we would treat our own family with.
- Jordana Mazzella and Dan Masserman Owners, Preferred Care at Home of North Westchester and Putnam
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About Preferred Care at Home
Senior Home Care Services in Cold Spring
Celebrating life, dignity and independence®
Preferred Care at Home of North Westchester and Putnam is a senior home care company that takes great pride in referring only the most devoted and loving senior care personnel. We believe what facilitating compassionate and quality senior care is our spiritual calling. We love what we do, and we will love to be of service to you and your family.
Quality Senior Care is Family-Centered Care
We believe quality senior home care is synonymous with family-centered care and should be delivered with a personal touch. Our desire is to provide the necessary resources, education, and communication to family members to ensure that they are included in the home care of their elderly loved one.
There are 44 million family caregivers in the United States, this staggering number points to the necessity of family-centered care for the well-being of both the family members and the elderly loved one. In Cold Spring, we want to connect your family with the extra care that you need, when you need it.
A Personal Touch that Makes a Difference
It is our belief that quality senior home care requires a personal touch. In order to implement personalized home care services extensive screenings of the caregivers is required in order to understand the individual skill set. Prior to a referral, each caregiver undergoes extensive background screening and referral interviews. But in order to achieve the necessary personal touch we also assess each caregiver based on 10 key characteristics: Compassion and Empathy, Common Sense, Knowledge and Skill, Ability to Handle an Emergency, Frustration Tolerance, Substance Use, Mental Illness, Spiritual Values and Motivation, Responsibility and Team Player, and Judgement.
Providing Education and Resources to the Community
Our mission is to connect, educate and serve our community. One way we implement this mission in Cold Spring is through community panels of local senior care experts. Our Senior Resource Panels are held at senior centers and churches in Cold Spring and surrounding areas, which provide a wealth of knowledge to the elderly and their families.
Our office is located in Cold Spring, NY, but our home care service area expands throughout North Westchester and Putnam. If you are interested in learning more about our senior home care services, please give me a call today.
Preferred Care at Home
Servicing North Westchester & Putnam
Brewster, NY, Carmel, Cold Spring, Cortlandt Manor, Garrison, Mahopac, Putnam Valley, Patterson, Amawalk, Buchanan, Cross River, Croton on Hudson, Golden’s Bridge, Granite Springs, Jefferson Valley, Katonah, Lake Peekskill, Mohegan Lake, Montrose, North Salem, Peekskill, Purdys, Shrub Oak, Somers, Waccabuc, and Yorktown Heights.
Senior Home Care Testimonials
I have been with Preferred Care at Home, for more than a year now (that’s 6 days a week) I am very pleased with their professionalism and ease of contacting them if I have a concern. If I call, I either speak with someone right away, or moments later here back from them. My Father, now 90 has had many health issues and back and forth from hospitals and rehabilitation centers. My caregivers honestly care, they contact me to find out about his wellbeing. He is treated like family, and sometimes stay with him in the hospital, or Rehab to instill their relationship, as we know with elderly people with dementia, if you aren’t around you might be forgotten, this hasn’t happened. The aides place a person touch with what they do and how they handle their clients, this is what makes PCH, stand alone, it’s the personal touch and compassion that allows me proudly share my experiences with others and tell them all I know about this agency. This is MY Father, no one is expected to care or be concerned the way I fell about my father, or make sure that he is taken care of the way he took care of me when I was young. Preferred Care allows me to have this comfort, because they do! Thank you!
22 November 2016 @Just like family.
- Kathy -
North Westchester & Putnam
During the time we utilized Preferred Care at Home for my father, Jordana and her staff were caring, responsive, and flexible. My father truly enjoyed the companionship.
22 November 2016 @Companionship
- Gail -
North Westchester & Putnam
Jordana, I would like to thank you for your kindness, understanding, patience, and professionalism. I thank God that I found Preferred Care, as you know I went through a few other agencies before finding you. You worked with me and my dad to find a perfect fit, it didn’t matter what it took, you worked with me and found them. Day or night you always took my calls, or returned them promptly. I hope this note finds a way to your website so others know this will be the last call they will have to a make. You might want to reconsider renaming your company to “Angels”. My dad was my best friend, and I didn’t accept anything less than perfection for him. The aides you sent, had care in their eyes and love in their heart. My dad mattered to them, and that’s what you delivered. I can’t find the words to say thank you, because there aren’t words that deliver the amount of gratitude, sincerity, love and appreciation needed to convey my message. God Bless what you do, I will pass your name on to my friends that are in need of an Angel!
15 December 2016 @Angel
- Galligan -
Westchester & Putnam
When my mom’s aide suddenly left without notice, we were desperate to find a replacement. After calling around to multiple places, Jordana (Preferred Care at Home Owner) was the only one who responded immediately and came right away to meet with us. She was calm, helpful, understanding, and accommodating. We signed on and have been very pleased with their continued support and patience. Thank you Preferred Care at Home for allowing me to take comfort in knowing that my mom is well taken care of!
08 May 2017 @PCAH to the rescue!
- Rhea -
Preferred Care at Home Westchester & Putnam
Preferred Care at Home provided us with the most wonderful caregiver we could ever have asked for. She was kind, caring, professional, knowledgeable and sweet. She treated my elderly mother with the up most respect and not like a child. She was scheduled for 5 day work weeks, but when we needed extra care, she made herself available for the 7 days. We were very fortunate to have had such a special caregiver. Both the owner and manager are great to deal with and were very easily accessible by either phone or text. We highly recommend this agency.
22 May 2017 @Best Caregiver!
- Jane -
Westchester & Putnam
Senior Home Care Videos & Pictures
© 2016-2017 Preferred Care at Home, a division of Help at Home Franchise Service, LLC. All Rights Reserved.
Services may vary depending on the licensing of each Preferred Care at Home Franchise location. Each location is individually owned and responsible for controlling and managing day-to-day business operations.