Your elderly parent still wants to be home, in the same Shenorock house where the kids grew up and the lake is just down the road. But the day-to-day is getting harder, and the family alone cannot cover it all. One week the need is company at lunch; the next it is help in the bathroom, a ride to a follow-up, an overnight you cannot stay for. Patching that together yourself wears everyone out. Preferred Care at Home of Westchester and Putnam covers companion care, live-in support, transition care, and respite from our office in Jefferson Valley. Call (914) 402-7474.
Preferred Care at Home has been helping families keep elderly parents at home since 1984. The Westchester & Putnam franchise is locally owned by Jordana Masserman, from our office at 3652 Lee Rd, Suite 331 in Jefferson Valley, NY. One local team covers both counties, from Shenorock and Somers north into Putnam. Reach us directly at (914) 402-7474.
Caregivers are matched by personality, not just availability, and a short meet-and-greet happens before care begins. The plan adjusts as your loved one’s needs change with respect for their preferences, and you have one point of contact in the local office the whole time. Recognized by Home Care Pulse as Provider of Choice and Employer of Choice from 2022-2024.
We provide four core services to Shenorock families: Companion and Homemaker Care for elderly individuals who are mostly independent but lonely; Live-in Care for loved ones who cannot be alone overnight; Transition Care for hospital-to-home recovery; Homemaker and Respite Care for family caregivers who need scheduled relief.
Every caregiver passes our 7-step screening before entering a Shenorock home, then is matched by personality so the fit feels right from day one. Hours can start at a few per week and grow as needs change. We serve Shenorock, Somers, Lincolndale, and the broader northern Westchester and Putnam area from our Jefferson Valley office.
Arranging in-home care in a smaller Somers-area hamlet brings its own questions about coverage, fit, and what care actually means day to day.
| Challenge | What It Looks Like | How We Help |
|---|---|---|
| Distance from county services | Westchester’s senior-services information sits across the county. Shenorock families spend hours on the phone trying to figure out who covers companion care and respite this far north. | We answer the phone locally from Jefferson Valley, walk you through companion, respite, transition, and live-in options, and tell you plainly what we cover in Somers. |
| Older single-family homes with stairs | Many Shenorock and Lincolndale homes have steep stairs, narrow bathrooms, and bedrooms upstairs that make solo aging harder once balance or strength slips. | A caregiver in the home for companion or personal care visits notices changes early and helps adjust routines before a fall happens. |
| Confusion about non-medical vs. licensed home health | Family members assume Medicare covers in-home care, then learn it does not cover companion, respite, or live-in support, only short-term skilled visits ordered by a doctor. | We explain what private-pay non-medical care covers, what it does not, and how it works alongside any home-health visits your loved one already gets. |
| Picking the wrong service type | Families book companion care when bathing help is the real need, or book respite once when they need a weekly rhythm, and feel like care is not working. | We talk through daily routines before care starts, recommend companion vs. respite vs. live-in, and shift the plan when care needs change. |
| Discharge surprises and falls | A hospital sends an elderly parent home Friday afternoon, the family has no overnight plan, and a 2 a.m. fall puts them back in the ER within days. | We can start transition care or live-in coverage on short notice so the first 72 hours at home are not the dangerous ones. |
| Treating caregiver choice as availability-first | Families take whichever caregiver an agency assigns first, the personality match is wrong, and trust never builds across companion or live-in shifts. | We match by personality before scheduling, do a short meet before care begins, and swap the match early if the fit is not right. |
Step 01
You call (914) 402-7474 and tell us what your loved one needs at home.
Step 02
We build a care plan around your schedule, home, and family’s preferences, then determine the right service level.
Step 03
You meet the caregiver matched to your loved one’s personality before care begins.
Step 04
Care starts, and we adjust hours and routines as needs change over time.
Our team lives in the communities we serve. When you call, you reach neighbors who understand New York State home care regulations and local resources.
We Serve:
Jordana knows firsthand how important family support becomes during times of crisis. That experience shaped her approach to home care: every client deserves the dignity and respect she would provide her own family members. Her passion for this work goes beyond business. She believes facilitating compassionate care is a spiritual calling, and that belief drives every decision her team makes. Quality home health care requires a personal touch, and Jordana ensures that touch extends to education and resources for the entire family.
From our office in Jefferson Valley, we serve Shenorock and the surrounding Somers communities along with nearby northern Westchester and Putnam towns.
| Community | What We Cover |
|---|---|
| Shenorock | Companion, live-in, transition, and respite care matched by personality. |
| Somers | Northern Westchester families coordinating daily support and respite. |
| Lincolndale | Older single-family homes served for companion and personal care. |
| Amawalk | Quiet hamlet on our local caregiver routes. |
| Lake Purdys | Lake-community coverage for companion and respite visits. |
| Heritage Hills | Active-adult community support for companion and personal care. |
| Baldwin Place | Nearby coverage with the same local caregiver team. |
| Granite Springs | Adjacent community sharing caregiver routing. |
| Jefferson Valley | Home of our office; shortest response time for scheduling adjustments. |
| Yorktown Heights | Higher density of medical offices for follow-up appointments. |
| Mohegan Lake | Lakeside community sharing caregiver routing and housing stock. |
| Mahopac | Putnam County coverage for companion, transition, and live-in care. |
| Carmel | Broader Carmel-area coverage across Putnam County. |
| Cortlandt Manor | Westchester coverage with a shared hospital network. |
| Brewster | Eastern Putnam families served on our regular routes. |
Don’t see your city? Give us a call at (914) 402-7474. Our office is located at 3652 Lee Rd, Suite 331 in Jefferson Valley, serving families across Westchester and Putnam counties.
Yes. We provide in-home care across Shenorock, Somers, and surrounding northern Westchester and Putnam communities from our office in Jefferson Valley, covering Shenorock, Somers, Lincolndale, Amawalk, Lake Purdys, Heritage Hills, and surrounding towns. Call (914) 402-7474 to confirm coverage for your address.
We offer companion and homemaker care, live-in care, transition care after hospital discharge, and respite care for family caregivers. Companion and homemaker care covers meals, errands, and company; live-in care covers 24-hour support; transition care covers the first days after a hospital stay.
Call (914) 402-7474. A first conversation usually takes 15 to 20 minutes. From there, we build a care plan around your parent’s routine, schedule, and home in Shenorock or nearby Somers, and care can often start within a few days. We handle caregiver matching and backup coverage from our local office.
In-home care covers non-medical support: companionship, meals, bathing, errands, supervision. Home health covers short-term licensed clinical visits ordered by a doctor and is usually Medicare-covered. Most Shenorock families need ongoing in-home care, sometimes alongside a few home-health visits after a hospital stay.
The line is bathing and mobility. If your parent is still steady but increasingly alone or skipping meals in their Somers-area home, companion care fits. If they need help getting out of bed, into the shower, or dressed safely, personal care fits. The same caregiver often handles both as needs grow.
Yes. We provide live-in and 24-hour in-home care across Shenorock and nearby Somers and Putnam communities. Two to three caregivers rotate through the week with backup coverage on call, and we can start coverage within 24 to 72 hours.
Cost depends on hours, care level, and whether coverage is hourly, live-in, or short-term. Companion and respite hours are billed differently than live-in shifts, and transition care after a hospital stay is usually short-term. Call (914) 402-7474 and we will walk through ranges that fit your care needs.
