Your parent is at home off a quiet road near Lake Mahopac while you commute south for work. Stitching together check-ins, errands, and overnight coverage from different sources gets confusing fast. Preferred Care at Home of Westchester & Putnam covers the full range, from a few companion hours to full-time live-in support, with caregivers matched to your aging loved one’s personality. Call (914) 402-7474 to learn more.
Preferred Care at Home has been helping families keep elderly parents at home since 1984. The Westchester & Putnam franchise is locally owned and operated by Jordana Masserman, from our office at 3652 Lee Rd, Suite 331 in Jefferson Valley. We serve Mahopac, the broader Carmel area, and communities across Putnam and Westchester counties, with a simple standard: treat every family the way we’d want our own treated.
Caregivers are matched to your loved one’s personality, not assigned by next-available, and every caregiver is vetted through our 7-step screening process before stepping into a home. Our team helps families sort out which type of care fits, so we send the right caregiver the first time. Recognized by Home Care Pulse as Provider of Choice and Employer of Choice from 2022-2024.
We provide four core services to Mahopac families: Companion and Homemaker Care for elderly individuals who are mostly independent but lonely; Live-in Care for loved ones who cannot be alone overnight; Transition Care for hospital-to-home recovery; Homemaker and Respite Care for family caregivers who need scheduled relief.
Every caregiver passes our 7-step screening before entering a Mahopac home, then is matched by personality so the fit feels right from day one. Hours can start at a few per week and grow as needs change. We serve Mahopac, Mahopac Falls, Carmel, and the broader Putnam County area from our Jefferson Valley office.
Caring for an aging parent in a spread-out Hudson Valley hamlet brings real Mahopac-specific tensions that one-size care plans miss.
| Challenge | What It Looks Like | How We Help |
|---|---|---|
| Long workday commutes | Adult children commuting south toward Westchester or into the city leave mid-day gaps when a parent in Mahopac is alone, and weekday check-ins become impossible. | We schedule companion or personal care during commute hours so your loved one has steady presence, errand help, and meal preparation across the workday. |
| Aging in spread-out homes | Many homes in Mahopac sit on quiet roads off Route 6 or near Lake Mahopac, where walking to neighbors or services isn’t realistic and isolation builds quickly. | Companion care brings conversation, transportation, and household help into the home, and respite care lets the primary caregiver step away without disruption. |
| Sorting licensed care from listings | New York requires licensed home care agencies, and Putnam County families get confused comparing licensed providers with directory listings and skilled-care options. | We explain what non-medical Mahopac in-home care covers, how it differs from home health, and which of our services matches the situation. |
| Misreading the level of care needed | Families often assume companionship will be enough until bathing or transfers start slipping, then scramble to upgrade care under pressure. | During the first conversation we map daily activities against companion versus personal care, so the plan fits before a crisis forces the change. |
| Caregiver burnout on the family side | The family caregiver covers nights, weekends, and appointment runs across the Carmel area until exhaustion makes missed medications or fall risks more likely. | Respite care covers blocks from a few hours to overnight, and live-in care steps in when the family caregiver needs to fully step back. |
| Choosing on price instead of fit | Families compare hourly rates across directory listings and pick the cheapest hour, then discover the caregiver doesn’t fit the parent and care unravels within weeks. | We match by personality and screen every caregiver through our 7-step process, so the right caregiver shows up the first time. |
Step 01
Reach out by phone at (914) 402-7474 or contact form, and we listen first to your loved one’s situation.
Step 02
Together we sort out which type of care fits: companion, personal, respite, or live-in.
Step 03
We pair your family member with a caregiver chosen for personality, not just availability.
Step 04
Care starts on a flexible schedule that works for your family, from a few hours up to full-time 24-hour support.
Our team lives in the communities we serve. When you call, you reach neighbors who understand New York State home care regulations and local resources.
We Serve:
Jordana knows firsthand how important family support becomes during times of crisis. That experience shaped her approach to home care: every client deserves the dignity and respect she would provide her own family members. Her passion for this work goes beyond business. She believes facilitating compassionate care is a spiritual calling, and that belief drives every decision her team makes. Quality home health care requires a personal touch, and Jordana ensures that touch extends to education and resources for the entire family.
We bring caregivers to families in Mahopac and across Putnam County, with regular coverage into nearby Westchester communities.
| Community | What We Cover |
|---|---|
| Mahopac | Companion, transition, respite, and live-in care matched by personality, from our nearby Jefferson Valley office. |
| Mahopac Falls | Same caregiver routes and lake-community housing stock as Mahopac. |
| Carmel | Broader Carmel-area coverage for companion, personal, and live-in care. |
| Brewster | Eastern Putnam families coordinating recovery and daily support. |
| Putnam Valley | Spread-out roads where companion and respite visits fill the gaps. |
| Cold Spring | Western Putnam riverside families managing care around commutes. |
| Patterson | Northern Putnam coverage for companion and transition care. |
| Garrison | Hudson-side hamlet served on our Putnam caregiver routes. |
| Yorktown Heights | Higher density of medical offices for follow-up appointments. |
| Mohegan Lake | Lakeside community sharing caregiver routing and housing stock. |
| Cortlandt Manor | Adjacent Westchester coverage with shared hospital network. |
| Peekskill | Closest city hospital and pharmacy services; key transition-care destination. |
| Chappaqua | Southern Westchester families coordinating care around commute schedules. |
| White Plains | County-seat coverage for families and follow-up appointments. |
| Tarrytown | Lower-Westchester river-town families served on request. |
Don’t see your city? Give us a call at (914) 402-7474. Our office is located at 3652 Lee Rd, Suite 331 in Jefferson Valley, serving families across Westchester and Putnam counties.
Yes. Preferred Care at Home of Westchester & Putnam serves Mahopac and the surrounding Putnam County area from our Jefferson Valley office, covering Mahopac along with Carmel, Brewster, Putnam Valley, and other nearby communities. Call (914) 402-7474 to talk through what your family is facing and how soon care can begin.
Companion care, personal support, transition care after a hospital stay, respite care, and 24-hour live-in support. Families ask about help with daily activities for a mostly-independent parent, hands-on personal care when bathing or dressing gets harder, respite for the family caregiver, and around-the-clock support when overnight safety becomes the priority.
It starts with a phone call and a conversation about your loved one’s day-to-day situation. We talk through what’s getting harder, sort out which service fits, and match a caregiver by personality. Care for Mahopac and Putnam County families usually begins within a few days on a schedule that works for your household.
Cost depends on care type and weekly hours, ranging from a few hours of companion care to full-time 24-hour live-in support. Pricing varies by care level (companion versus personal versus live-in), hours per week, and whether overnight coverage is part of the plan. A free consultation gives you a real number for your situation.
Home care is non-medical support at home—companionship, bathing assistance, meals, errands, transportation, and supervision. Home health care covers doctor-directed clinical services delivered by a licensed home health agency. Preferred Care at Home provides non-medical home care across Putnam County, while nurses or therapists typically deliver home health.
If bathing, dressing, or moving safely is becoming difficult, personal care fits; if the main need is presence and household help, companion care fits. Companion care covers supervision, meals, errands, conversation, and light housekeeping; personal care adds hands-on help with hygiene, dressing, and transfers. We talk this through on the first call.
Yes. Live-in care provides round-the-clock support so a Mahopac parent can stay in a familiar home. It fits when overnight safety, wandering risk, fall risk, or constant daily support makes a few visits a week not enough, and for many families it delays or fully avoids a move to a facility.