You may be looking for help for an elderly parent in Buchanan, a small village along the Hudson in the Town of Cortlandt, while you or your siblings live a commute away in White Plains or the city. Sorting out what kind of help your loved one actually needs (a few hours of companionship, hands-on personal care, or someone in the house overnight) is harder than it sounds. Preferred Care at Home offers Buchanan in-home care that covers all of it from our Jefferson Valley office. Call (914) 402-7474 to learn more.
Preferred Care at Home has been helping families keep elderly parents at home since 1984. The Westchester & Putnam franchise is locally owned by Jordana Masserman and operated from our Jefferson Valley office at 3652 Lee Rd, Suite 331. Our service area covers Buchanan along with the surrounding Cortlandt-area communities, and our mission is to provide home care services that honor dignity and independence for all individuals we serve.
Our caregivers are screened on 10 character traits, including compassion, common sense, emergency response, and frustration tolerance, then matched to your loved one by personality so the fit feels right at the door. We treat your family the way we would want our own treated. Recognized by Home Care Pulse as Provider of Choice and Employer of Choice from 2022-2024.
We provide four core services to Buchanan families: Companion and Homemaker Care for elderly individuals who are mostly independent but lonely; Live-in Care for loved ones who cannot be alone overnight; Transition Care for hospital-to-home recovery; and Homemaker and Respite Care for family caregivers who need scheduled relief.
Every caregiver passes our 7-step screening before entering a Buchanan home, then is matched by personality so the fit feels right from day one. Hours can start at a few per week and grow as needs change. We serve Buchanan, Cortlandt Manor, Verplanck, Montrose, and the broader northern Westchester area from our Jefferson Valley office.
Buchanan sits in a quiet stretch of northern Westchester where the nearest hospitals are a drive away and adult children often live further still. A few patterns come up again and again, making it difficult for families to find the right support.
| Challenge | What It Looks Like | How We Help |
|---|---|---|
| Hospital is a drive away | Families discharged from NewYork-Presbyterian/Hudson Valley in Cortlandt or Putnam Hospital Center face follow-up appointments and recovery routines without nearby family on call, raising readmission risk during the recovery window. | Transition Care covers the discharge week with medication reminders, mobility help, and rides to follow-ups; companion care fills the slower weeks after. |
| Aging in a single-floor home built decades ago | Many homes in the village and across the Cortlandt area were built well before current accessibility standards, so stairs to the entry, narrow bathrooms, and tubs without grab bars make solo bathing or nighttime trips a real fall risk. | Personal-care help with bathing and toileting, plus live-in overnight presence, keeps a caregiver in the home where the layout creates the risk. |
| Family lives in NYC, White Plains, or out of state | Adult children commuting to Manhattan or based out of state cannot drop in daily, so meals, medication reminders, and conversation gaps stack up between weekend visits. | Companion and homemaker care handles the daily check-ins; respite care covers the longer stretches when family cannot be there. |
| “We just need home health, right?” | Families assume Medicare-covered home health is the same as the daily help they actually need, so they wait for a doctor’s order that never quite covers companionship, bathing, or overnight supervision. | We explain the difference clearly during the free consultation and place the right mix of companion or personal care to fill the gap home health does not. |
| Waiting until a crisis to call | Families often wait through the first fall, then the second, before calling for help; by the third event, choices narrow to a facility instead of staying home. | Starting with a few hours a week of companion care or scheduled respite preserves the option to stay home; live-in care steps in when the situation changes. |
| Memory loss looks like “just getting older” | Subtle dementia signs, like repeated questions, missed medications, or getting lost on familiar Cortlandt routes, get explained away as normal aging until safety becomes a daily worry. | Live-in care provides overnight supervision and consistency; companion care builds the routine and watchfulness families miss when they only visit on weekends. |
Step 01
You call us at (914) 402-7474 and we listen to what your loved one needs. The phone consultation is free and helps us understand your situation before any visit.
Step 02
We come to the home, meet your family, and walk through daily routines together. You’ll learn what services make sense for your situation in Buchanan.
Step 03
We pair your loved one with a caregiver whose temperament fits the household. Personality matching, not just availability, is what makes the relationship stick.
Step 04
Care starts when you are ready, with hours and visits that work for your family. Most Buchanan families begin within a week of the initial assessment.
Our team lives in the communities we serve. When you call, you reach neighbors who understand New York State home care regulations and local resources.
We Serve:
Jordana knows firsthand how important family support becomes during times of crisis. That experience shaped her approach to home care: every client deserves the dignity and respect she would provide her own family members. Her passion for this work goes beyond business. She believes facilitating compassionate care is a spiritual calling, and that belief drives every decision her team makes. Quality home health care requires a personal touch, and Jordana ensures that touch extends to education and resources for the entire family.
Our Jefferson Valley office serves Buchanan and the broader Westchester and Putnam area, including the villages and hamlets right next door. Buchanan sits roughly 45 miles north of New York City, a quiet retreat for grandparents who want to age in place while staying close to family.
| Community | What We Cover |
|---|---|
| Cortlandt Manor | Adjacent to Buchanan; same caregiver routes, similar housing stock, shared hospital network. |
| Croton-on-Hudson | Hudson-side village families coordinating care alongside Metro-North commute schedules. |
| Peekskill | Closest city hospital and pharmacy services; key transition-care destination. |
| Verplanck | Riverfront hamlet; older homeowners managing single-floor homes built decades ago. |
| Montrose | Veterans Administration medical center; coordinated care for veteran families. |
| Mohegan Lake | Lakeside community sharing the same caregiver routing and similar housing stock. |
| Yorktown Heights | Higher density of medical offices for follow-up appointments. |
| Jefferson Valley | Adjacent to our office; shortest response time for caregiver scheduling adjustments. |
| Somers | Northern Westchester families coordinating home-based dementia care. |
| Chappaqua | Southern reach; adult-child commuter coordination from NYC. |
| White Plains | Adult children based here arranging care for parents in northern Westchester. |
| Tarrytown | Hudson-side community; shared service area through our Westchester office. |
| Mahopac | Putnam County coverage; lake-area homes with mobility considerations. |
| Carmel | Putnam County seat; coordinated care alongside Putnam Hospital Center discharges. |
| Cold Spring | Hudson Highlands village; Putnam County reach from our Jefferson Valley office. |
Don’t see your city? Give us a call at (914) 402-7474. Our office is located at 3652 Lee Rd, Suite 331 in Jefferson Valley, serving families across Westchester and Putnam counties.
Cost varies by hours per week, level of care, and whether overnight presence is needed; we share specifics during the free consultation.
In-home care pricing depends on the hours your loved one needs, whether the work is companion or personal care, and whether you want overnight or live-in coverage. We do not list flat rates because each family’s plan is different. During the free phone consultation, we walk through your situation and provide a clear range. Visit our respite care page for details on short-term coverage.
We offer companion and homemaker care, live-in care, transition care after a hospital stay, and respite care for family caregivers.
The right type depends on what your loved one needs day to day. Companion and homemaker care covers meals, errands, and conversation. Live-in care covers overnight supervision when occasional visits are not enough. We help you decide during the free consultation.
Call (914) 402-7474 for a free phone consultation, then we visit your home to build a care plan and match a caregiver.
The process starts with a free phone call. We listen to what your family is dealing with, then schedule an in-home assessment with you. After we meet your loved one and review the household, we match a caregiver by personality and start care on a schedule that works for you. Most families begin within a week. You can also email us through our contact page.
In-home care is non-medical daily-living help; home health care is medically necessary skilled care ordered by a physician.
Home health is short-term medical care, often covered under Medicare Part A when a physician orders it. In-home care from Preferred Care at Home is non-medical support: bathing, toileting, light housekeeping, medication reminders, companionship, and overnight supervision. Most families need ongoing in-home care, not skilled visits, and Medicare typically does not cover non-medical support.
Choose companion care for social support and errands; choose personal care when bathing, dressing, or mobility need hands-on help.
Companion care fits when your loved one is mostly independent but lonely or struggling with meals, errands, and daily routines. Personal care fits when bathing, toileting, dressing, or moving around the home requires another set of hands. Many families in the area start with companion care and add personal care as needs change. Our post-surgery home care covers short-term recovery needs.
Yes — personal care from Preferred Care at Home includes hands-on help with bathing, toileting, dressing, and mobility.
Bathing and toileting are core personal-care tasks our caregivers handle every day. We screen caregivers on 10 character traits, including compassion and frustration tolerance, because intimate care work asks for both. Your caregiver is matched by personality so the help feels respectful, not clinical. Live-in care includes the same hands-on support around the clock.
Yes — our Westchester & Putnam franchise serves Buchanan and the surrounding Cortlandt-area communities from our Jefferson Valley office.
Buchanan is part of our regular service area. Our local office in Jefferson Valley dispatches caregivers throughout northern Westchester and Putnam, including Buchanan, Cortlandt Manor, Verplanck, and Montrose. We work with clients and their families to build care plans that fit each household’s needs. Call us at (914) 402-7474 to confirm coverage and schedule a free in-home assessment today.
