Your loved one deserves to live safely in their own home. Preferred Care at Home is the in home care South Broward families count on for personalized care services built around daily life. We are by your side every step of the way.
Preferred Care at Home of South Broward is a trusted leader in senior home care, licensed as a Florida Home Health Agency (HHA #299995298). We serve Hollywood, Pembroke Pines, and the broader Broward County area. With 40 years of home care experience, our South Broward location earned the Best of Home Care Employer of Choice award in 2023 and 2024.
Our compassionate caregivers are matched to every client by personality, language, and life experience. As a non medical services provider in a market with more than 158 home care agencies, our caregiver match process and multilingual care team set us apart. We serve clients in English, Spanish, French, and Creole.
Personal care addresses daily tasks that have grown harder: bathing, dressing, grooming, mobility support, and continence care. For seniors in South Broward, services run from a few hours each day to 24-hour in home care assistance.
Caregivers are background checked, vetted through our 7-step screening process, and include home health aides and CNA professionals. We commit to caregiver continuity from day one, so your senior loved one builds a real relationship with a consistent person.
Specialized care for dementia keeps older adults safer and more engaged in their own homes without a facility placement. Broward County has an estimated 47,800 residents age 65 and older living with Alzheimer’s disease, a 13.9 percent local prevalence.
Caregivers receive in-house training in cognitive engagement, behavioral management, and safe home practices. The caregiver match for dementia clients prioritizes temperament and patience, so daily life stays calm and structured.
Maintaining a home becomes overwhelming as we age. Our homemaker care services handle household tasks so you can focus on enjoying life in your South Broward home. From meal preparation to light housekeeping, our caregivers take care of the details.
Live-in care keeps a caregiver in your loved one’s home around the clock, taking care of personal needs and ensuring overnight safety. For seniors in South Broward living alone, this helps them live safely in the home they know.
We match live-in caregivers by personality and daily routine compatibility. Out-of-town family members rely on our Transparency of Care portal for real-time visit logs and caregiver notes from anywhere.
Companion care provides companionship, social engagement, and transportation support for seniors who live alone. Consistent daily activities help older adults stay engaged and maintain an independent lifestyle in their own homes.
This service includes certain tasks at home: meal monitoring, errands, and light household work. It also gives family caregivers genuine respite and can grow alongside changing home care needs without disrupting the caregiver relationship.
Comfort and dignity matter most during life’s final chapter. Our compassionate end-of-life care allows you to remain at home, surrounded by what you love, with 24-hour support available when you need it most.
We coordinate with hospice home health providers while offering personal care, respite care for family, and emotional support for patients and loved ones. Our trained caregivers understand this difficult time and provide gentle, respectful assistance that honors your wishes.
Coming home from the hospital can be confusing and overwhelming. Our transition care program prevents readmission by providing home care services during those critical first weeks after discharge, addressing your loved one’s needs completely.
We help with meals, schedule doctor appointments, provide transportation, and monitor your recovery. Communication with healthcare providers ensures everyone stays informed. This evidence-based program prevents elderly people from returning to the hospital.
Distance shouldn’t mean disconnection from a loved one’s care. Our proprietary Transparency of Care portal gives families 24/7 access to schedules and real-time updates, perfect for family members coordinating care from anywhere in the country.
Monitor caregiver visits, review task completion, read daily notes, and receive voice messages. Invoice access and online payment are built in so managing care never requires a phone call.
Step 01
Call or fill out our form. We respond the same day.
Step 02
We schedule a no-cost home visit to assess care needs and daily life.
Step 03
We build a care plan matched to your loved one’s health conditions and schedule.
Step 04
We match by personality, language, and experience for exceptional care.
Step 05
Care starts within days, and family members track visits in real time through our portal.
South Broward’s climate, aging demographics, and multilingual communities create home care challenges that generic agencies aren’t built to handle.
Challenge
What It Looks Like
How We Help
Extreme summer heat
What It Looks Like
Seniors face dehydration and disorientation during heat advisories. The NWS lowered Broward County’s threshold to a 105°F heat index for two or more consecutive hours.
How We Help
Caregivers provide midday check-ins, hydration support, and adjusted daily activities to help older adults live safely through peak heat months.
Challenge
Gated communities and older condos
What It Looks Like
Many South Broward seniors live in gated communities or older condos where caregiver access requires building coordination and HOA protocols.
How We Help
We coordinate access protocols in advance so nothing delays in home support when clients need it.
Challenge
Insurance and payment confusion
What It Looks Like
Families assume Medicare covers long term care at home. It typically does not cover ongoing non medical services for personal care, unlike covered home health care services.
How We Help
We accept Long Term Care insurance and walk families through coverage options. Learn more about paying for home care.
Challenge
Post-hospital discharge timing
What It Looks Like
Discharge happens faster than families plan. The days after leaving the hospital carry the highest readmission risk for older adults with short term care or short term recovery needs.
How We Help
Our Smooth-Transition Care® program starts the same day your loved one returns home, coordinating follow-ups and monitoring early recovery.
Challenge
Memory Loss Safety
What It Looks Like
Dementia creates risks like wandering, medication errors, and confusion that overwhelm family caregivers managing complex behaviors without support.
How We Help
Our specialized Alzheimer’s care program includes trained caregivers experienced in cognitive decline and behavioral management.
Challenge
Hospital Readmission Risks
What It Looks Like
After discharge, seniors struggle with medications, appointments, and recovery monitoring, leading to dangerous returns.
How We Help
Our transition care provides comprehensive post-hospital support proven to prevent readmission.
Preferred Care at Home has continued this tradition by only referring the most reliable, compassionate, experienced and affordable caregivers to client’s homes or care facilities.
Geoffrey and Christine de Sousa have always believed that the people who shape a community deserve to be cared for within it. Growing up with strong family ties and an appreciation for the role that home plays in a person’s sense of self, they each carried that value into their professional lives. When the opportunity arose to bring Preferred Care at Home to South Broward, it was less a business decision than a natural extension of who they are.
South Broward is a community of remarkable diversity, and that matters to Geoffrey and Christine. Their team serves families in English, Spanish, French, and Creole, because real care means meeting people where they are. Their caregivers (including CNA and HHA professionals, as well as newly certified caregivers they personally train) are selected for both skill and character. As Geoffrey and Christine often say, they are humbled to serve their community and their loved ones, and that humility shows in every interaction their team has with the families who trust them.
Hear directly from families and caregivers about the impact of compassionate, personalized care.
We combine two consecutive Best of Home Care awards, multilingual compassionate caregivers, and a caregiver match process most Broward County agencies don’t offer. Preferred Care at Home of South Broward earned the award in 2023 and 2024. Our professional care team serves households in English, Spanish, French, and Creole, and every caregiver match begins with personality and language fit. Families describe a wonderful experience working with our caregivers. We provide quality care and best care outcomes through every personalized care plan.
Start by looking at five areas: daily tasks, household support, companionship needs, cognitive state, and how much daily supervision they need. Personal care fits when bathing, dressing, or mobility is the main need. Companion care fits when social isolation or certain tasks at home are the concern. Dementia or Alzheimer’s care applies when memory loss or wandering risk is present. Live-in or 24-hour care fits when overnight safety or family caregiver burnout have become serious.
We can typically begin care within days of your first call, and our Smooth-Transition Care® program can start the same day your loved one returns home. Hospital discharge happens faster than most families plan. The days after returning home carry the highest readmission risk for any patient recovering from surgery or illness. Our coordinator schedules follow-up appointments and monitors early recovery. Most families are surprised how quickly in home care can be in place.
Yes, we provide specialized care for dementia and Alzheimer’s disease in the home, with caregivers trained in memory support, behavioral management, and safety monitoring. Broward County has an estimated 47,800 residents age 65 and older living with Alzheimer’s disease (13.9 percent prevalence). Our specialized dementia care keeps clients in their own homes through daily structure, cognitive engagement, and carefully matched caregivers. We deliver compassionate care and provide comfort for clients managing chronic illnesses alongside memory loss.
Yes, our care team serves South Broward families in English, Spanish, French, and Creole, reflecting the languages of the Broward County area. More than 44 percent of Broward County residents speak a language other than English at home; in Hollywood, that number exceeds 52 percent. When caregiver and client communicate naturally, care instructions land better, routines are easier to build, and the relationship that makes home care services work can actually develop. Language fit is a care issue, not a bonus.
Yes, we commit to caregiver continuity from the start, and if you’re unhappy with a caregiver, we find a replacement promptly. Frequent caregiver changes disrupt routines and damage trust. Our continuity commitment means your loved one keeps the same caregiver as long as you’re satisfied. That consistency matters most for seniors managing chronic illnesses, short term recovery, or dementia. Empowering seniors to stay comfortably in their own homes is at the center of what we do.
For most families, staying home means one-to-one attention, familiar surroundings, and a stronger chance of maintaining an independent lifestyle. Home care means a caregiver focused on your loved one, empowering seniors to live safely in their own homes rather than adapting to shared facility life. Long term care at home also tends to be more affordable than most families expect. It is not the right choice for every situation, but it is the right starting point for most conversations.
Yes, we accept Long Term Care insurance and help you understand how your policy applies to your care plan before care begins. Long term care insurance can offset a meaningful share of home services costs, but benefit structures vary by policy. Preferred Care at Home of South Broward works with families to confirm coverage and gather documentation your insurer requires. A free, no-obligation consultation is the right starting point. Call us to discuss all care services today.
Medicare provides limited coverage for certain nursing services only, typically after hospitalization. Most non medical home care services are private pay. However, we accept Long Term Care insurance, which many South Broward and Broward County families carry for this purpose. LTC insurance can significantly reduce or eliminate out-of-pocket costs for personal care, companion care, and homemaker services. Call us to learn how your policy applies.
