Asking for help is not easy. We understand, and we’re here to support you and your family every step of the way. Our in-home senior care team in Oliver Springs provides personalized, compassionate care that helps seniors maintain their independence and dignity in the comfort of their own home. With flexible schedules and thoughtful caregiver matching, we make it possible for your elderly loved one to age in place with the quality support they deserve.
Oliver Springs sits where Roane, Anderson, and Morgan counties meet. In a town this rural, there’s no quick substitute when a caregiver can’t make it. Preferred Care at Home of East Tennessee sends personality-matched caregivers to Oliver Springs households on consistent schedules, with backup coverage built into every care plan.
We’re a locally owned team backed by a trusted national brand with over 40 years of caregiving experience. Families throughout Oliver Springs and the tri-county region trust Preferred Care at Home of East Tennessee for reliable, compassionate, and affordable senior care services. Owned by East Tennessee natives Ryan Siddons and David Vick, we understand what families here need.
From the moment you call, we work to understand your loved one’s unique needs and create a personalized care plan that fits your family’s schedule. Whether you need a few hours a week or round-the-clock support, every caregiver passes our 7-step screening process and is matched to your loved one by personality. A named backup caregiver ensures continuity.
Quality home care starts with quality care professionals. We recruit, screen, and train our caregivers through a rigorous 7-step process that includes background checks, reference verification, skills assessment, and ongoing training in senior care best practices. Once hired, we match caregivers to clients based on personality, preferences, and specific care needs.
Every client receives a named primary caregiver with a backup who already knows your household. The Transparency Room portal gives you visit-by-visit updates after every shift, so you’re never wondering what’s happening in your loved one’s home.
Step 01
We begin with a free consultation, either by phone or in person at your home in Oliver Springs, to understand your situation and answer your questions about in-home care.
Step 02
We create a tailored care plan based on your loved one’s needs, daily living routines, schedule, and long-term goals. We help families right-size their hours and navigate Tennessee programs like CHOICES and HCBS.
Step 03
We match you with a caregiver based on skills, experience, personality, and compatibility to ensure a positive caregiving relationship. Your family has input before care begins.
Step 04
As needs change, we provide regular check-ins, adjust care plans, and maintain open communication with your family to ensure quality care continues. You can track visits through our Transparency Room portal.
Our office staff lives and works in East Tennessee alongside the families we serve. When you call our Knoxville office, you reach neighbors who understand life in East TN.
We Serve:
Andersonville
Bearden
Cedar Bluff
Claxton
Clinton
Fountain City
Gatlinburg
Halls
Hardin Valley
Harriman
South Knoxville
Kingston
Knoxville
Lake City
Norris
Pigeon Forge
Rockwood
Sevierville
Seymour
Ryan Siddons was born and raised in Knoxville, Tennessee. After graduating from Farragut High School, he earned his marketing degree from Middle Tennessee State University. His passion for making a difference in the lives of seniors grew from personal experience watching home care companies fumble attempts at caring for his own grandparents.
Through those difficult moments, Ryan saw the need to provide reliable, compassionate, and affordable care to seniors like his grandparents. Years in customer service taught him what exceptional care truly requires. Today, Ryan is dedicated to providing the very best care, from one hour to 24 hours of support, so you can rest assured your loved one receives the quality services they need.
David Vick was raised in Gatlinburg, Tennessee. After graduating from Gatlinburg Pittman High School, he earned his marketing degree from Middle Tennessee State University. Throughout his career in vacation and commercial real estate, volunteering remained his passion. When he discovered the opportunity to help seniors through Preferred Care at Home, he realized this was his true calling.
For David, there is no better mission than waking up each morning knowing he can make a positive difference in someone’s life. From one hour to round-the-clock care, David is committed to ensuring families receive reliable, compassionate, and affordable care. His dedication to quality services means your loved one gets the support they deserve.
In-home care costs in Oliver Springs vary based on hours per week, care level, and scheduling needs. The biggest factors are how many hours you need, whether care is companion-level or hands-on personal care, and whether you need daytime-only or overnight coverage.
Many families balance care costs against a fixed income. We help every family check eligibility for TennCare CHOICES and HCBS programs that can offset costs for qualifying Tennessee residents. We provide a free care consultation so you see real numbers before committing.
We screen every caregiver through a 7-step process and match them to your loved one’s personality, not just their open schedule. Caregiver turnover is an industry-wide pressure—the mean hourly wage for personal care workers in the Knoxville metro is $18.95 per BLS data.
We respond by assigning a primary caregiver with a named backup, so your family isn’t re-introducing your loved one to a stranger every week. The Transparency Room portal gives you visit-by-visit updates. Local ownership by Ryan Siddons and David Vick means your concerns reach people who live in East Tennessee, not a corporate office in another state.
Care can typically begin within a few days of the initial consultation, depending on scheduling needs. The process starts with a phone call, followed by an in-home assessment at your Oliver Springs home.
Oliver Springs families in the tri-county area sometimes need scheduling coordination across Roane, Anderson, and Morgan counties, and we handle that logistics work so you don’t have to.
Home care is non-medical daily support like companionship and personal care, while home health requires a physician order for skilled nursing or therapy. Home health agencies in Tennessee are state-licensed and measured by CMS—they send nurses or therapists for specific medical tasks after a hospital stay or diagnosis.
In-home care covers the daily needs that keep someone functioning at home: bathing, meals, housekeeping, companionship, and transportation. You don’t need a doctor’s referral to start in-home care in Oliver Springs.
TennCare CHOICES covers in-home care for eligible adults age 65 and older and adults 21 and older with physical disabilities. CHOICES Group 2 serves people who meet nursing-home level of care but choose to receive services at home instead.
HCBS OPTIONS provides homemaker and personal care for eligible adults 60 and older through the Tennessee Department of Disability and Aging. Consumer direction within these programs gives families a choice over who provides care. We walk families through eligibility during the care consultation.
Tennessee has been expanding options for family members to receive payment as caregivers through TennCare programs. In 2024, TennCare rulemaking addressed removing restrictions on immediate family employment under home-based services.
The tradeoff is that consumer-directed care doesn’t include the screening, backup coverage, or supervision that agency-managed in-home care provides. For families weighing this decision, respite care can give family caregivers scheduled breaks without losing continuity.
Yes, Preferred Care at Home of East Tennessee serves Oliver Springs and communities throughout Roane, Anderson, and Morgan counties. Oliver Springs has 3,281 residents according to census data.
The community has an 11.5% veteran population, well above Tennessee’s 7.3% state average. That means veteran benefit pathways, including VA Aid and Attendance, are relevant to a larger share of families here. We’ve provided in-home care across East Tennessee, including Oak Ridge, Clinton, Harriman, Coalfield, and surrounding areas. Call (865) 692-4000 to confirm coverage for your specific address.
