For older adults across Powell and north Knox County, Preferred Care at Home provides companion, personal, and live-in care matched to your family’s needs. Caregivers screened through our 7-step process, matched by personality, and backed by reliable coverage when plans change. From 1 to 24 hours of daily care, we keep your loved one safe at home.
Preferred Care at Home of East Tennessee brings together personality-matched caregivers, transparent communication, and reliable backup coverage. Every caregiver passes our 7-step screening, and the Transparency Room gives your family real-time visibility into schedules and visit notes. When a caregiver calls off, we send a backup so your loved one’s care continues without interruption.
Quality in-home care begins with the right caregiver. Preferred Care at Home of East Tennessee is locally owned by Ryan Siddons, a Knoxville native, and David Vick, who grew up in Gatlinburg. Both are committed to the communities they serve. We match caregivers by personality, not just availability, because trust matters in daily in-home care across Powell and north Knox County.
Powell families are spread along Clinton Highway and Emory Road with no walkable senior service cluster. A missed visit means hours alone. We plan coverage that accounts for Powell’s geography and reliable travel between homes.
Per the U.S. Census Bureau, 17% of Powell residents are 65 or older. Most own homes but lose functioning in meals and mobility over time. Early companion and personal care prevents needs from escalating into a crisis.
Families often assume “home care” means medical home health, or that Knox County homemaker programs cover bathing and transportation. Knox County’s CAC Homemaker Program excludes both. We explain exactly what non-medical in-home care covers.
Most search results list agencies without explaining screening, backup coverage, or matching. That approach fails families who need reliability. Our 7-step screening, personality matching, and named backup are clear from day one.
Waiting until a parent is homebound shifts needs from a few weekly hours to daily coverage, running roughly $5,525 per month in Powell. Starting with lighter support keeps options open and costs manageable as needs change.
Evidence from Knoxville-area forums shows agencies with repeated no-shows and poor accountability. Ask any agency about backup staffing plans, caregiver supervision, and family communication before signing.
Step 01
Call our office at (865) 692-4000 or request a consultation online. We start with a free assessment of your loved one’s care needs in Powell.
Step 02
Your family receives a care plan built around your loved one’s specific needs, schedule, and home setup in Powell or north Knox County.
Step 03
We match a caregiver by personality and skill, not just availability. Every caregiver passes our 7-step screening process before entering your home.
Step 04
Your caregiver arrives at the scheduled time. You monitor schedules and visit notes through the Transparency Room, with ongoing adjustments as needs change.
Our office staff lives and works in East Tennessee alongside the families we serve. When you call our Knoxville office, you reach neighbors who understand life in East TN.
We Serve:
Andersonville
Bearden
Cedar Bluff
Claxton
Clinton
Fountain City
Gatlinburg
Halls
Hardin Valley
Harriman
South Knoxville
Kingston
Knoxville
Lake City
Norris
Pigeon Forge
Rockwood
Sevierville
Seymour
Ryan Siddons was born and raised in Knoxville, Tennessee. After graduating from Farragut High School, he earned his marketing degree from Middle Tennessee State University. His passion for making a difference in the lives of seniors grew from personal experience watching home care companies fumble attempts at caring for his own grandparents.
Through those difficult moments, Ryan saw the need to provide reliable, compassionate, and affordable care to seniors like his grandparents. Years in customer service taught him what exceptional care truly requires. Today, Ryan is dedicated to providing the very best care, from one hour to 24 hours of support, so you can rest assured your loved one receives the quality services they need.
David Vick was raised in Gatlinburg, Tennessee. After graduating from Gatlinburg Pittman High School, he earned his marketing degree from Middle Tennessee State University. Throughout his career in vacation and commercial real estate, volunteering remained his passion. When he discovered the opportunity to help seniors through Preferred Care at Home, he realized this was his true calling.
For David, there is no better mission than waking up each morning knowing he can make a positive difference in someone’s life. From one hour to round-the-clock care, David is committed to ensuring families receive reliable, compassionate, and affordable care. His dedication to quality services means your loved one gets the support they deserve.
According to A Place for Mom, the average hourly rate for in-home care in Powell is approximately $29. At 44 hours per week, that comes to roughly $5,525 per month. A lighter schedule of 10 to 15 hours per week runs $1,160 to $1,740 monthly. Tennessee CHOICES and HCBS waiver programs can help cover costs for eligible seniors who qualify for nursing-home-level care but choose to stay home. Call (865) 692-4000 for a free consultation.
Most families begin in-home care within days of their first consultation, depending on care type. After your free consultation, we develop a care plan and begin matching a caregiver. Lighter companion care in Powell can start within a few days, while specialized in-home care like live-in or dementia support takes longer for the best assessment and caregiver match.
CHOICES is a TennCare program covering in-home care for Powell adults age 65 and older who meet nursing-home-level criteria but choose to stay home. Adults 21 and older with physical disabilities also qualify. OPTIONS for Community Living covers homemaker and personal care for those 60 and older. Call the Area Agency on Aging and Disability at 1-866-836-6678 or visit TennCare.gov to check eligibility.
Non-medical in-home care includes companion, personal, and homemaker tasks like meal prep, bathing, and transportation. Home health care requires a physician’s order and provides skilled nursing or therapy. Knox County’s CAC Homemaker Program excludes personal care and transportation, so it covers less than private in-home care.
We send a backup caregiver so your loved one’s in-home care continues without interruption. Preferred Care at Home maintains backup caregivers for exactly this situation. When your caregiver can’t make a scheduled visit, we assign a replacement who has been briefed on your loved one’s care plan. Knoxville-area families consistently cite no-shows as their top complaint about other agencies.
Yes, many people with dementia continue living at home safely with a trained in-home care plan in place. In-home caregivers trained in memory support help with daily routines, redirection, and safety monitoring. The level of supervision depends on how far dementia has progressed. Some families start with daytime companion care and add overnight coverage as needed. Dementia Care from Preferred Care at Home includes caregivers matched to your loved one’s personality and stage of need.
