In-Home Care Tucson Families Trust

Watching a parent struggle with daily tasks in Tucson can feel overwhelming. You want them safe, comfortable, and independent, but you can’t be there every moment. Preferred Care at Home of Tucson has helped hundreds of Southern Arizona families find reliable, compassionate in home care that preserves dignity while giving everyone peace of mind.

Why Choose Us for In Home Care in Tucson?

Preferred Care at Home has served families since 1984, bringing four decades of experience to every caregiving relationship. We’re part of a family-run organization now in its third generation of home care professionals. Our Tucson team understands Southern Arizona’s unique senior care needs, from managing extreme summer heat to supporting the area’s vibrant retirement communities.

What sets us apart is our commitment to affordable quality care and genuine caregiver-client connections. We match caregivers to clients based on personality and shared interests. Our rigorous 7-step screening process means you’ll work with experienced, compassionate professionals. Plus, our proprietary Transparency Room technology lets family members monitor care from anywhere.

A woman with a cane stands beside another woman sitting on a bed, symbolizing support and companionship in home care.

Our In Home Care Services

Personal Care Services

Our personal care services provide hands-on assistance with activities of daily living for Tucson seniors who need support staying comfortable at home. Whether you need help a few hours a week or around the clock, we customize care to match your exact needs and schedule.

We assist with bathing, dressing, mobility support, medication reminders, and personal hygiene. Our caregivers are trained to provide dignified, respectful help that preserves your independence while keeping you safe. You’ll work with the same caregiver consistently, building trust and familiarity over time.

Highlights:

Companion Care

Companion care combats loneliness and isolation for Tucson seniors, especially those who’ve lost spouses or live far from family. Our caregivers provide meaningful social interaction, conversation, and emotional support that makes days brighter and more connected.

Your companion caregiver can accompany you to appointments, join you for light activities, or simply spend quality time together. We understand that aging adults need more than just physical assistance. They need genuine human connection, someone to share stories with and look forward to seeing each week.

Highlights:

nursing care

Homemaker Care

Our homemaker care services help Tucson seniors maintain a clean, comfortable home without the physical strain. When household tasks become burdensome, we step in with light housekeeping, meal preparation, grocery shopping, and errand assistance.

We handle the chores so you can focus on enjoying your home and your life. Our caregivers prepare nutritious meals, keep living spaces tidy, manage laundry, and run errands around greater Tucson. You’ll appreciate coming home to a clean house and a stocked refrigerator without exhausting yourself.

Highlights:

A woman and an older woman collaborate in a kitchen, showcasing a warm moment of homemaking and care.

24-Hour Live-in Care

Live-in care provides around-the-clock supervision and companionship right in your own home. This is our specialty service, offering true peace of mind for families worried about elderly loved ones living alone in Tucson.

Your live-in caregiver stays overnight, providing continuous support and immediate response if urgent needs arise. We carefully match caregivers by personality and experience, ensuring compatibility for this close daily relationship. It’s more affordable than most families expect and far less disruptive than moving to assisted living.

Highlights:

Dementia and Alzheimer's Care

Our specialized dementia and Alzheimer’s care supports Tucson families navigating memory loss and cognitive decline. We provide experienced caregivers trained in dementia care techniques, behavioral management, and safety monitoring to keep your loved one comfortable at home.

Memory care requires patience, specialized training, and genuine compassion. Our caregivers engage clients in cognitive activities, manage challenging behaviors with dignity, and create safe environments that prevent wandering and falls. We also support family caregivers who need respite and guidance through this difficult journey.

Highlights:

Personal Care

Hospital-to-Home Transition Care

Transition care prevents hospital readmission by providing support during the critical weeks after discharge. Tucson seniors recovering from surgery or illness receive help managing medications, attending follow-up appointments, and rebuilding strength at home.

Hospital discharge can feel confusing and overwhelming. You’re handed instructions, prescriptions to fill, and appointments to schedule, all while trying to recover physically. Our transition care program combines medication reminders, transportation to doctor visits, chronic illness management, and recovery monitoring to ensure you heal safely and completely.

Highlights:

Why Choose Preferred Care at Home for In-Home Care in Hendersonville

End-of-Life and Hospice Care

Our end-of-life care services allow Tucson seniors to spend their final chapter at home with comfort, dignity, and family nearby. We work alongside hospice providers, offering compassionate personal care and emotional support for both patients and their loved ones.

No one should face the end of life alone or in discomfort. Our caregivers provide gentle personal care, help manage pain and symptoms, and offer respite for exhausted family members. We’re available around the clock, ensuring someone is always there when needed. Your loved one stays in familiar surroundings, surrounded by cherished memories.

Highlights:

A woman and an older man sit on a couch, reading a book about end-of-life care together.

What To Expect - Our Process

Step 01

Initial Contact

You’ll call our Tucson office or submit a contact form online. We’ll respond quickly, usually within hours, to discuss your situation and schedule a complimentary in-home consultation at your convenience.

Step 02

Consultation and Assessment

A member of our team visits your home to understand your specific needs, preferences, and daily routine. You’ll discuss concerns, ask questions, and help us understand what matters most to you and your family.

Step 03

Care Plan Development

We create a personalized care plan tailored to your unique situation, from the level of assistance needed to scheduling preferences. You’ll review the plan, make adjustments, and approve it before any care begins.

Step 04

Caregiver Matching

We carefully match you with caregivers based on personality, experience, and shared interests. You’re not assigned whoever’s available. We take time to find the right fit for genuine compatibility and long-term relationship success.

Step 05

Care Begins with Ongoing Monitoring

Your caregiver starts according to the agreed schedule. Family members gain access to our Transparency Room portal for real-time updates, notes, and communication. We monitor quality continuously and adjust care as needs evolve.

Common In-Home Care Challenges in Tucson

Tucson’s unique desert climate, dispersed communities, and large retiree population create specific challenges for families seeking quality home care. Here’s how we address the most common concerns.

Challenge

What It Looks Like

How We Help

Extreme summer heat limits senior activity

What It Looks Like

Tucson’s 100+ degree summers make it dangerous for older adults to handle outdoor tasks like gardening or walking to the mailbox. Heat exhaustion and dehydration risks increase.

How We Help

Our caregivers handle outdoor errands, ensure proper hydration, and keep homes comfortably cool. We adjust schedules around the hottest hours.

Challenge

Distance from family in other states

What It Looks Like

Many Tucson retirees have adult children living across the country, making it hard to monitor daily wellbeing or respond quickly to emergencies.

How We Help

Our Transparency Room technology gives remote family members real-time updates, caregiver notes, and schedule visibility from anywhere. You’ll know your loved one is safe and cared for.

Challenge

Scattered retirement communities

What It Looks Like

Greater Tucson’s sprawling geography means seniors often live far from medical facilities, grocery stores, and family, increasing isolation and making errands difficult.

How We Help

We provide reliable transportation to appointments and stores throughout Tucson and Green Valley. Our companion care services combat isolation with regular social interaction.

Challenge

Finding personalized care plans

What It Looks Like

Every aging adult has different needs, from medication schedules to mobility challenges. Generic, one-size-fits-all approaches don’t work when your loved one needs specialized care.

How We Help

We develop customized care plans based on thorough assessments. Your plan addresses specific health conditions, daily routines, and personal preferences unique to your situation.

Challenge

Ensuring quality care consistency

What It Looks Like

Frequent caregiver changes disrupt routines and prevent trust from forming. Seniors deserve dedicated caregivers who know their preferences, not a revolving door of strangers.

How We Help

We match caregivers by personality and commit to consistency. You’ll work with the same caregiver who learns your routine and becomes a familiar, trusted presence.

Challenge

Handling urgent needs quickly

What It Looks Like

Medical emergencies and sudden health changes require immediate response, but coordinating care during a crisis feels overwhelming, especially for families managing from a distance.

How We Help

Our 24-hour live-in care provides continuous presence. For shorter care schedules, we maintain rapid response protocols and work closely with your healthcare team to address urgent needs.

Local Services Throughout the Tucson Area

Preferred Care at Home serves families throughout Tucson and the surrounding Southern Arizona communities. Our local team provides quick response times and understands the unique needs of Arizona seniors.

We Serve:

  • Mount Lemmon

  • Tucson

  • Arizona City

  • Coolidge

  • Oro Valley
  • Eloy

  • Florence

  • Red Rock

  • Benson
  • Casa Grande

  • Oracle

  • San Manuel

  • Marana

  • Bisbee
  • Vail

  • Saddlebrook
  • Catalina Foothills
  • Green Valley

  • Huachuca City

  • Three Points
  • Nogales

  • Patagonia

  • Wilcox
  • Saint David

  • Sonoita

  • Tubac

  • Safford
  • Rio Rico

  • Douglas
  • Tucson Estates
  • Sahuarita

Meet Our Owner

Driven by Passion, Committed to Compassion

Jordana Masserman

I understand firsthand how important family and support is during times of crisis. We will treat your family member with the dignity and respect that they deserve, the same respect we would treat our own family with.

That commitment drives everything Jordana and her team do. They’re passionate about serving the greater Tucson community with genuine compassion and reliable care. She looks forward to helping your loved ones find the support they deserve.

Don't Just Take Our Word For It

Voices of Care

Hear directly from families and caregivers about the impact of compassionate, personalized care.

Home Care Answers That Bring Peace of Mind

What makes Preferred Care at Home different from other companies in Tucson?

We’ve been helping families since 1984, bringing over 40 years of proven home care experience to every relationship. Unlike corporate chains, we’re locally owned and operated with a family-run approach. Our rigorous 7-step screening process ensures only the highest quality caregivers serve you. We match caregivers by personality, not just availability, and our proprietary Transparency Room technology lets you monitor care remotely. We focus on making quality care affordable and accessible.

Live-in care works best if your loved one needs around-the-clock supervision, has dementia, or lives alone with safety concerns. It’s more cost-effective than 24-hour hourly care. Hourly care suits those needing a few hours of help daily with specific tasks like bathing, meals, or companionship. We’ll assess your situation during our free consultation and recommend the right level of support based on your needs, budget, and goals.

Most families begin receiving care within 3 to 7 days of initial contact, though we can often accommodate urgent needs faster. The timeline includes scheduling your free in-home assessment, developing a personalized care plan, and matching you with the right caregiver based on personality and experience. For urgent situations like post-hospital discharge, we prioritize rapid placement. We’ll work with your schedule to start care when you need it.

If you’re noticing your loved one struggling with daily tasks like bathing, cooking, or taking medications correctly, it’s worth getting an assessment. Other signs include frequent falls, increased forgetfulness, social isolation, or unexplained weight loss. If a recent hospitalization raised concerns about safety at home, or if you’re an adult child feeling overwhelmed managing care from a distance, professional support can help. We offer free consultations to evaluate needs without obligation.

We provide specialized care for dementia and Alzheimer’s, Parkinson’s disease, stroke recovery, diabetes management, and mobility limitations. Our caregivers receive ongoing training in disease-specific care techniques, medication reminders, and safety protocols. We coordinate closely with your healthcare team, including doctors and physical therapists, to ensure comprehensive support.

Absolutely. Family caregivers often experience burnout from the physical and emotional demands of caring for aging loved ones full-time. We offer flexible respite care from a few hours weekly to extended periods so you can rest, work, or simply recharge. Your senior loved one receives quality companionship and assistance while you get the break you need. We can schedule respite care regularly or arrange last-minute support when urgent personal needs arise.

Every caregiver completes our rigorous 7-step screening process including background checks, reference verification, skills assessments, and personality evaluation before serving any client. We provide ongoing training in specialized areas like dementia care, mobility assistance, and emergency response. Our team conducts regular quality reviews and client satisfaction check-ins. Caregivers who consistently deliver excellent service are recognized through our Care Heroes incentive program, which rewards complete, consistent, and compassionate care.

Your care plan is never set in stone. As your loved one’s needs evolve, whether requiring more hours, different services, or specialized support, we adjust the plan accordingly. Simply contact our Tucson office to discuss changes. We’ll reassess the situation, modify the care plan, and ensure your caregiver has the training and resources needed. There’s no penalty for adjusting services. Our goal is to support your independence and safety as circumstances change over time.