Lauren Garner

Office Manager & Director of Client and Family Services

Bio
Prior to my time at Preferred Care at Home I worked as an Equestrian Trainer/Instructor. I broke and trained horses in the show ring, as well as teaching children and adults how to ride horses. Also, I have experience in an office setting, I was employed by my families Landscaping company in Miami, Florida.

Hobbies
I still compete and ride horses today as a hobby. I also enjoy most sports, and keeping active in my spare time.

What do you like about your job
I love the opportunity to provide companionship and support for seniors in our community. It feels good to provide for people, we offer a support system for our clients and their families. Also,  job opportunities and the ability to make a better life for our caregivers, and their families.

Share an experience you have had at this job that impacted you
We have one client who especially loves when I come to visit.  She actively takes an interest in my life,  as I do in hers. She has so much wisdom and knowledge to share, and has truly taught me lessons that I am applying to my own life.

“The best thing to hold onto in life is each other” – Audrey Hepburn

Ethan Guerrieri

Director of Long Term Care

Bio
I was born into senior care, ever since I can remember my family was involved with serving the elderly.  However before I jumped into Senior Home care I was a youth pastor at a local church here in palm beach.  It was a great experience, the transition into senior home care was very smooth.  I always knew this is where I would end up I’m so grateful to have the opportunity to serve the ones who once served me.

Hobbies
I’m a sportsaholic. I love playing sports and watching sports. I’m a Miami fan Through thick and thin, I will add though I love My Tennessee Vols above all. I have played just about every sport competitively.

What do you like about your job
I wake up everyone morning with the opportunity to make a difference in someone’s life. There’s not many things in life more rewarding than that. I also work with the best team in all of health care. We are a very tight knit group.

Share an experience you have had at this job that impacted you
Having the ability to allow a family member who is the caregiver currently become that Husband/Wife, or a child become that daughter/ son again. There is not many things in this world that’s more rewarding than that.

“Courage is contagious. When a brave man takes a stand, the spines of others are often stiffened.” – Billy Graham

Seth Rowan

Director Long Term Care

Bio
I have worked in a broad range of positions and companies. I grew up in Southern Maine, where I worked on a farm for the first 5 years of my working life. I then moved to Florida to intern at Walt Disney World. After 6 months in Orlando I moved down to sunny, West Palm Beach, FL. Where I finished out the remainder of my last 3 years of college at Palm Beach Atlantic University with a bachelors in Behavioral Health. I graduated in 2013 and began a job in sales at a tech company where I worked for 2 year, before I left to join Preferred Care at Home. Where I have been for the past year.

Hobbies
My hobbies consist mostly of sports: Basketball, football, golf, soccer, baseball, and everything else competitive. I spend a lot of time with friends as well as a good portion of my time alone, reading. My favorite thing in the whole world would have to be eating. I enjoy that the most!

What do you like about your job
What I love most about my job is being able to bring peace of mind to an entire family, knowing that their loved one is safe and being cared for, with integrity and compassion.

Share an experience you have had at this job that impacted you
The most impactful moment I have experienced on this job, has to be the time I received a phone call from a daughter that lived in another state. The daughter was almost in tears, thanking me for the care I was providing her mother. She said words cannot express her gratitude for the extra mile service Preferred provided them and how much it relieved them of the stress of not knowing if her mom was okay. That, I would say, has to be one of the greatest feelings I have had in my whole life!

“Unless someone like you cares a whole awful lot, nothing is going to get better. it’s not.” – Dr. Seuss

Rachel Falcone

Director of Recruiting and Referral Support

Bio
My past work experience has consisted of customer service and care taking for children. These two experiences have helped me grow with Preferred Care at Home. My experience with customer service has enhanced my ability to guide others the best way I can when reaching out to our team. In the past, being a caregiver myself has given me the guidance I need when recruiting and meeting caregivers for our company.

Hobbies
Spending time at the beach and sketching

What do you like about your job
I love the communication aspect of my job. Being able to meet and talk to a diverse group of people is exciting to me. I like that I am able to help our clients find the perfect fit for their family by introducing a great caregiver.

Share an experience you have had at this job that impacted you
There have been many experiences that have impacted me throughout my time with Preferred Care at Home involving our team, clients, and caregivers. Our team is supportive and are there for each other no matter what. This is a unique experience because not many companies are like this. Being surrounded by a supportive team has impacted me in such a great way and has helped me during my time with the company.

“In order to succeed, we must first believe that we can.” – Nikos Kazantzakis

Frankie Guerrieri

Director of Human Resources

Bio
My family started this company, and ever since I can remember, I have seen their passion for senior care. Still, despite growing up in-and-around home care, my part in it was never a foregone conclusion. But the older I got, the more I saw myself being drawn to senior care. At this point, it no longer feels like a job to me, it has become a part of who I am. Here, I get to care for those who need it most — to show them Christ’s love.

Hobbies
On my down time, I sing and play the guitar. Occasionally, I play tennis, something I did a lot of as a kid back when I played competitively in tournaments.

What do you like about your job
I am truly blessed for the opportunity to make a difference and to be a light in my community. It brings me great joy to connect our clients and their families to the perfect professional caregiver, ensuring a life full of dignity, independence, and happiness.

Wayland Lee

Director of Long Term Care

Bio
Born to two Hong Kong immigrants in San Francisco, California, I am a first generation Asian-American. It wasn’t long until my family relocated to Buenos Aires, Argentina, where I spent my first memories, school experiences, friends, and acquired my fluency in Spanish. At 10 years old we moved back to the States in Florida, where I would meet the Guerrieries playing tennis with Frankie and Ethan at the Evert Tennis Academy. I’ve now been surrounded by the Preferred family for over half my life, and it is an honor to serve those in need alongside a dedicated and caring team.

Hobbies
I still play, and sometimes teach, tennis. I also enjoy playing basketball, working out, long walks on the beach, and time alone with just me and my guitar.

What do you like about your job
I have a background of at least 6 years of customer service/hospitality experience. I’ve always been passionate about helping and serving people. Working for Preferred Care at Home, I know what I do can make a great, positive impact in the lives of those in need.

Share an experience you have had with this job that has impacted you
Ethan and I got a call for someone in need of care at a skilled nursing facility. It was for an elderly woman who has been falling repeatedly and began showing signs of dementia. I remember meeting her and seeing her cry uncontrollably, the only words she would let out were, “I love my husband so much, please don’t take him away from me.” We started care immediately, got a caregiver at the facility within two hours and watched the magic happen. I went back with Ethan just two days later to visit, and this woman was a completely different person. She was smiling, laughing, and we bonded over a pack of colorful, funky socks that her daughter bought her. I couldn’t believe my eyes.