When your parent struggles to manage daily activities alone, the worry never stops. You want them safe and comfortable at home, but you can’t be there every moment. Preferred Care at Home of Northwest New Jersey provides compassionate home care services that help seniors maintain independence and dignity. Our certified home health aides become trusted companions, handling everything from meal preparation to personal care so your family can find peace of mind.
For over 40 years, Preferred Care at Home has helped seniors throughout Randolph, New Jersey, and surrounding communities remain where they belong: home. Our Northwest New Jersey team serves families across Somerset, Morris, Hunterdon, Sussex, Passaic, and Warren Counties with dedicated professionals who understand the unique needs of older adults and their families.
What makes our care services different? We go beyond basic assistance. Every caregiver passes our rigorous 7-step screening process and is matched to clients based on personality, life experience, and skills. You’ll have consistent, certified home health aides who build genuine relationships, not a revolving door of unfamiliar faces. That’s how we deliver exceptional care that feels like family. Our home care agency is committed to treating every client with the dignity and respect they deserve.
Step 01
Free phone consultation to discuss your needs and answer questions without obligation.
Step 02
We visit your home to understand routines, preferences, and specific needs firsthand.
Step 03
Creating a flexible plan that addresses health care requirements and daily living support.
Step 04
Selecting certified home health aides whose personality and experience align with your loved one.
Step 05
Regular check-ins and access to our Transparency Room portal for real-time updates.
Every family’s situation is different. Our home health services adapt to your specific circumstances.
What You’re Experiencing
How We Help
Aging Parent Living Alone
What You’re Experiencing
Your mother struggles with meal preparation, forgets medications, or feels isolated. You worry about safety but she refuses to leave her home.
How We Help
Our Companion and Homemaker Care provides offering companionship, light housekeeping, and medication assistance while preserving independence and dignity at home.
What You’re Experiencing
A family member needs support following hospitalization. Medical appointments, prescriptions, and recovery instructions feel overwhelming for elderly patients.
How We Help
Our hospital-to-home care includes trained professionals who assist with medications, coordinate appointments, and ensure exceptional care during recovery.
Family Caregiver Burnout
What You’re Experiencing
You’ve been the primary caregiver and you’re exhausted. You need respite care but feel guilty leaving your loved one with strangers.
How We Help
Our respite care services give family caregivers essential breaks while certified home health aides provide the same compassionate support your parent deserves.
Managing Chronic Conditions
What You’re Experiencing
Your loved one has heart failure, diabetes, or other health challenges requiring daily monitoring. You can’t be there every week to check on them.
How We Help
Our personal care team provides medication assistance, helps manage symptoms, and coordinates with health care providers to keep patients safe at home.
Difficulty with Daily Activities
What You’re Experiencing
Bathing, dressing, or mobility has become challenging. Your loved one needs hands-on assistance but values their independence and dignity.
How We Help
Personal care provides respectful help with daily living activities while encouraging as much autonomy as possible in familiar surroundings.
Need for 24-Hour Support
What You’re Experiencing
Health conditions or disabilities require continuous supervision. Moving to independent living communities feels too drastic and you want affordable alternatives.
How We Help
Live-in care offers peace of mind with consistent caregivers present around the clock, providing quality senior care in the comfort of home.
Our office serves families throughout Northwest New Jersey. When you contact us, you reach neighbors who understand life in Randolph and surrounding communities.
We Serve:
Including Randolph and surrounding areas throughout Northwest New Jersey.
Owner, Preferred Care at Home of Northwest New Jersey
Jill Malanga brings deep commitment to providing exceptional care for seniors throughout Northwest New Jersey. Her dedication to quality home care services stems from understanding the challenges families face when a loved one needs support but wants to remain at home.
As owner of Preferred Care at Home of Northwest New Jersey, Jill has built a team of certified home health aides who share her values: treating every client with compassion, dignity, and respect. She believes that quality senior care should be accessible and affordable for all families across Somerset, Morris, Hunterdon, Sussex, Passaic, and Warren Counties.
Jill’s mission is simple: to help people maintain independence while giving families peace of mind. Whether your loved one needs Companion and Homemaker Care for a few hours each week or around-the-clock support, Jill and her dedicated team are committed to delivering the very best care services available in Randolph and throughout Northwest New Jersey.
Celebrating life, dignity, and independence.
We understand the weight of this decision. Inviting someone into your mother’s home, into her daily routines, her most vulnerable moments, requires trust that cannot be manufactured. It must be earned.
Our promise is simple: we will never send a caregiver into your home that we wouldn’t send into our own families’ homes. Every professional on our team has passed rigorous screening because your loved one deserves nothing less than exceptional care from people who genuinely want to be there. We treat every client with the dignity they deserve and the compassion they need.
Hear directly from families and caregivers about the impact of compassionate, personalized care.
Home care costs in Randolph vary based on the level of assistance needed and hours of service. Companion and Homemaker Care for a few hours weekly costs less than 24-hour live-in care. We offer flexible scheduling, from one hour to around-the-clock support, so you can build a plan that fits your budget. Contact our office for a personalized quote. We’ll discuss care options including private insurance, veterans aid, Medicare coverage, and other resources to make quality services accessible.
Three things set us apart: our 7-step screening process, personality-based matching, and local ownership. We go further than most New Jersey senior care companies when vetting certified home health aides. Then we match experienced professionals to clients based on personality and life experience, not just availability. Plus, Jill lives and works in this community and is personally invested in every family we serve. This isn’t a distant corporate franchise. It’s neighbors caring for neighbors.
It depends on your loved one’s specific needs. Companion and Homemaker Care focuses on social interaction, offering companionship, light housekeeping, and meal preparation. It’s ideal for seniors who are physically capable but need help with household tasks or feel isolated. Personal care adds hands-on assistance with bathing, dressing, mobility, and medication assistance. Many clients start with Companion and Homemaker Care and transition to personal care as health changes. We’ll help families assess the right fit.
We can often begin services within 24 to 48 hours of your initial consultation, depending on caregiver availability and complexity of needs. The process starts with a free phone call, followed by an in-home assessment where we meet your loved one, understand their routines, and develop a personalized care plan. We won’t rush the matching process because finding the right certified home health aide matters more than speed.
Look for signs like missed medications, weight loss from skipped meals, a cluttered house, isolation from friends, or difficulty with bathing and dressing. If you’re calling daily to check in, rearranging your schedule for doctor appointments, or worrying constantly about falls and safety, those are signals that daily assistance would help. Our free in-home assessment can help you evaluate whether it’s time for professional support.
Yes. Our dementia care professionals are specially trained in memory support techniques, safety protocols, and meaningful engagement activities. They understand how to redirect anxiety, provide cognitive stimulation through conversation and activities, and maintain consistent routines that help patients feel secure. Preferred Care at Home has cared for hundreds of clients with memory loss across the nation, and we bring that expertise to every Randolph family.
Absolutely. Our hospital-to-home transition care program is specifically designed for this. A specially trained professional guides you through discharge instructions and continues with regular visits at home. You’ll receive support tracking medications, appointments, and recovery progress through our secure portal. This specialized care helps prevent the hospital readmissions that affect many elderly patients, especially those with conditions like heart failure.
Compatibility matters, which is why we invest heavily in personality matching from the start. But if it’s not working, contact our office immediately. We’ll promptly find a new caregiver who’s a better fit, no questions asked. Our commitment is to your loved one’s comfort and happiness, and that means being flexible when relationships need adjustment. Quality care depends on genuine connection.
Medicare covers skilled nursing and home health services under specific conditions, but typically doesn’t cover non-medical personal care or companion services. However, other care options exist: veterans may qualify for aid and attendance benefits, some private insurance plans include home care coverage, and long-term care insurance often applies. We’ll help families understand available resources to make exceptional care accessible and affordable.
Every caregiver passes our 7-step screening process including criminal background checks, abuse registry verification, reference checks, and skills assessment. But screening is just the start. We provide ongoing training, conduct regular supervision, and give families access to our Transparency Room where you can monitor care in real time. If a caregiver ever fails to meet our standards for compassionate care, we address it immediately. Our dedicated team is responsible for ensuring the highest quality senior care to every client we serve in Randolph and throughout Northwest New Jersey.
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