In-Home Care Southside Families Trust

Keeping a loved one safe and comfortable at home is everything. Southside families trust Preferred Care at Home of Hendersonville to provide quality senior care that helps the people who matter most stay where they belong.
An older man sitting on a couch, using a walker for support, reflecting post-surgery recovery at home.

Why Choose Us for In-Home Care in Southside?

Owned by Quin Christensen and Richard Patterson, our Hendersonville location is a multi-year Home Care Pulse award winner with an LPN on staff, a dedicated Transition Liaison, and a Tennessee state license (L000000039607).

What sets us apart from other home care agencies is how we build reliability into every plan. Our 7-step screening process includes thorough background checks, skills assessments, and personality evaluations so the right caregiver arrives at your door, not just any available one.

Our In-Home Care Services

We offer comprehensive in-home care services designed specifically to support your recovery process. Whether you need help for a few hours a day or around-the-clock support, our team creates a personalized care plan that addresses your unique situation.

Companion and Homemaker Care

Companion and homemaker care helps Southside seniors with daily living tasks, light housekeeping, and social interaction so life at home stays comfortable and meaningful. From grocery shopping and laundry to conversations that bring joy, our caregivers assist with personal needs while helping your loved one maintain independence and a clean, safe house.

Highlights:

Personal Care

Personal Care

Personal care provides hands-on assistance with personal hygiene, dressing, and daily activities when these tasks become challenging for seniors in Southside and the surrounding area. Our caregivers assist with bathing, mobility, and daily activities while honoring your loved one’s dignity and independence throughout every visit.

Highlights:

Dementia Care

Dementia care supports Southside families navigating memory care challenges, keeping your loved one safe and engaged in familiar surroundings at home. Our caregivers complete ongoing training in dementia support so they can maintain consistent routines, manage daily activities with patience, and reduce confusion and distress.

Highlights:

Alzheimer's Care

Alzheimer’s care helps Southside families maintain quality care at home for loved ones facing progressive memory loss and the daily challenges that come with it. Caregivers trained through ongoing training in Alzheimer’s support help clients maintain familiar routines, find moments of joy, and age with dignity in the home they love.

Highlights:

Live-in Care

Live-in care provides around-the-clock presence for Southside seniors, giving families peace of mind that their loved one is never alone through the night or between visits. A carefully matched caregiver handles personal care, nutritious meals, light housekeeping, and companionship throughout each day so your loved one can maintain independence in their own home.

Highlights:

Transition Care

Transition care supports Southside residents coming home from a hospital stay with the guidance they need to recover safely, manage follow-up care, and avoid readmission. Our Transition Liaison, Lisa Barry, coordinates your care plan and assists with medical appointments, transportation, and recovery routines. Our on-staff LPN, Melissa Maxfield, provides clinical oversight throughout.

Highlights:

A woman assists an elderly man with a walker, providing support for safe mobility and personal care during recovery.

Respite Care

Respite care gives family caregivers in Southside temporary relief, knowing their loved one is safe and receiving reliable care while they take a needed break. Whether you need a few hours or a few days, our caregivers step in with the same quality and commitment so you can rest, recharge, and return with renewed energy.

Highlights:

End of Life Care

End of life care allows Southside families to focus on connection and comfort during life’s final chapter, with compassionate support provided at home. Our caregivers coordinate with hospice providers, assist with personal care and comfort, and offer families the respite and emotional support they need during this deeply personal time.

Highlights:

VA Care

VA care services help eligible veterans near Fort Campbell and Clarksville, TN receive in-home care funded through the VA Community Care Network, with an agency that understands their service and sacrifice. Our team walks veteran families through the CCN process and matches caregivers to each veteran’s history, needs, and preferences. You protected our home. Now, let us protect yours.

Highlights:

What to Expect: Our Process

Step 01

Reach out and tell us what's happening

Reach out by phone or through our contact form, and our office staff will respond promptly to understand your home care needs and answer your first questions.

Step 02

Consultation and Assessment

You’ll receive a personalized consultation where we listen carefully to your loved one’s daily challenges, routines, and preferences to understand exactly what support is needed.

Step 03

Care Plan Development

We build a personalized care plan designed around your loved one’s specific personal needs, schedule, and goals, with flexibility to adjust as those needs change.

Step 04

Caregiver Matching

We match the right caregiver to your family based on personality, experience, and values, not just availability. Continuity matters here, and we’re committed to getting it right.

Step 05

Care Begins with Ongoing Monitoring

Care starts, and you can monitor visits and caregiver updates through our Transparency Room portal. We check in regularly and adjust the plan as your family’s needs evolve.

Common In-Home Care Challenges in Southside

Southside’s rural character, proximity to Clarksville, and large veteran community create care challenges that local families navigate every day. We’re here, and we understand them.

Challenge

What It Looks Like

How We Help

Rural scheduling and caregiver availability

What It Looks Like

Longer drive times in Montgomery County make shift coverage harder, and a missed caregiver often means a family member scrambling to fill the gap.

How We Help

We build backup coverage into every plan and maintain a pool of screened caregivers so your loved one is never left without support.

Challenge

Medicare coverage confusion

What It Looks Like

Many families delay care because they believe Medicare will cover ongoing bathing, meals, and housekeeping. It does not cover long-term custodial care.

How We Help

We walk families through how to pay for home care and explain real options: private pay, long-term care insurance, TennCare CHOICES, and VA benefits.

Challenge

Fort Campbell veteran transitions

What It Looks Like

Veteran families near Fort Campbell often return from service or hospital stays without a clear plan for daily living support at home.

How We Help

Our VA Community Care Network collaboration helps eligible veterans access care quickly, with caregivers matched to their specific history and needs.

Challenge

Hospital discharge without support

What It Looks Like

Coming home from Clarksville’s hospitals with instructions but no backup is a common and risky situation, especially for seniors living alone.

How We Help

Our Transition Liaison and on-staff LPN coordinate a structured recovery plan so returning residents get the care and guidance they need from day one.

Challenge

Family caregiver burnout

What It Looks Like

When parents rely entirely on adult children for daily living assistance, those family caregivers exhaust themselves quickly, often without realizing it.

How We Help

Respite care and companion care shifts give family caregivers planned time off while ensuring their loved one receives consistent, reliable care.

Challenge

Memory care without the right support

What It Looks Like

Seniors with dementia or memory loss need caregivers who can adapt to changing behaviors, not just follow a checklist.

How We Help

We match memory care clients with caregivers who complete ongoing training in dementia and Alzheimer’s support, providing consistency and safety at home.

Local In-Home Care Throughout Southside

We proudly serve families across Montgomery County and the greater Clarksville corridor from our locally owned Hendersonville location. Quin Christensen and Richard Patterson’s team is committed to every family we serve in these communities, and our office staff is available to answer questions and build a plan that fits your situation.

We Serve:

Frequently Asked Questions

How much does in-home care cost in Southside?

Tennessee’s median hourly rate for homemaker care is $31, and for a home health aide is $30, according to Genworth’s 2024 Cost of Care Survey. Monthly, that ranges from around $5,720 to $5,911, depending on hours. The best first step is a free consultation so we can build a realistic plan around your budget.

We’re locally owned by Quin Christensen and Richard Patterson, who both live here and are personally invested in every family we serve. We hold multiple Home Care Pulse awards, have an LPN on staff, and use a 7-step screening process, including background checks, to match the right caregiver to your loved one.

The Tennessee annual median for assisted living is $64,290, while homemaker care runs $68,640 and a home health aide costs $70,928 annually. In-home care can cost more at high weekly hours, but for families needing targeted daily support, it often delivers better value while preserving independence at home.

Medicare does not cover long-term custodial care. Ongoing help with bathing, dressing, meals, and housekeeping is excluded from Medicare’s home health benefit. Most families pay privately, use long-term care insurance, TennCare CHOICES (if eligible), or access VA benefits. We help families understand every option.

Home health care is skilled, medically directed care ordered by a doctor and usually short-term. Home care (what we provide) is non-medical support with daily living activities: personal hygiene, meals, companionship, and light housekeeping. Both are valuable, but they fill different roles in a family’s care plan.

Our caregivers assist with personal hygiene, bathing, dressing, and mobility. They prepare nutritious meals, help with grocery shopping, handle light housekeeping, do laundry, and provide transportation to medical appointments. They also provide companionship and medication reminders to help seniors maintain a safe daily routine.

Every caregiver goes through our 7-step process: background checks, reference verification, skills assessments, personality evaluation, experience review, a multi-step interview, and ongoing training with quality monitoring. We also verify Tennessee’s abuse registry guidance and match caregivers to clients by personality, not just availability.

We understand this is one of the biggest concerns families have when choosing home care agencies. We maintain backup coverage and clear escalation contacts so you’re never left scrambling. Our office staff is responsive and works quickly to resolve scheduling issues before they impact your loved one’s routine.

TennCare CHOICES provides long-term services and support for eligible Tennessee residents who are 65 or older or have physical disabilities. It can cover in-home care as part of a community-based plan. Eligibility is income and needs-based. We can help you understand this pathway and whether it applies to your situation.

Yes. Through the VA Community Care Network, eligible veterans can receive in-home care authorized and funded by the VA when VA facilities are not the right fit. The process begins with a VA physician assessment and referral to a case manager. We’re an active CCN collaborator and can walk your family through every step.