Families searching for live in home care in Virginia Beach, Chesapeake and all of Hampton Roads deserve care built around their loved one’s specific needs. Preferred Care at Home provides compassionate care that helps seniors maintain independence, dignity, and daily routines at home.
The US Census Bureau reports 15.4% of Virginia Beach, Chesapeake and all of Hampton Roads residents are age 65 or older, creating a large community of older adults navigating decisions about in home care. Preferred Care at Home holds Virginia Home Care Organization license HCO-201500, is contracted directly with the VA, and has been helping older adults live with dignity and independence since 1984.
What separates this location is caregiver matching. Our team pairs every client by personality, experience, and life background, not availability. Our Transparency Room portal lets family members visit caregiver schedules, task notes, and invoices in real time, a genuine benefit for families stationed or living far from home.
Personal care services are the foundation of daily living support for aging seniors across Virginia Beach, Chesapeake and all of Hampton Roads. If your senior loved one needs assistance with bathing, dressing, mobility, or medication reminders, an expertly trained caregiver provides that help on a schedule that respects their daily routines.
Every caregiver at this location has documented, verified experience. You get an experienced professional caregiver who can manage everyday tasks with compassion and respect.
Companion care addresses the isolation that grows when family is stationed elsewhere or a mother or spouse has passed. Virginia Beach, Chesapeake and all of Hampton Roads has a large community of veterans and seniors aging in place who go long stretches without someone to talk to or friends nearby.
A companion caregiver helps your loved one manage their days with conversation, errands, appointment support, and real presence. Families hear back through the Transparency Room after every visit.
Homemaker care keeps the home safe when everyday tasks and light housekeeping become too difficult to manage. Virginia Beach, Chesapeake and all of Hampton Roads homes have a median build year of 1983 (City-Data), and clutter or neglected upkeep in older housing stock significantly raises fall and injury risk for older adults.
Caregivers assist with meal preparation, grocery shopping, laundry, and home organization. Maintaining the home is not a convenience when it is part of what keeps your loved one well.
Dementia and Alzheimer’s care is the specialized care flagship at this location. Virginia’s Department of Health reports 150,000 Virginians age 65 and older are living with Alzheimer’s, and families across Virginia Beach, Chesapeake and all of Hampton Roads often reach a point where overnight or extended supervision becomes necessary to treat safety concerns and manage behavioral changes.
Caregivers here are matched for memory care experience and trained to create structured daily routines that help clients feel secure. Every care plan is developed around the client’s specific needs, history, and personality.
Transition care bridges the gap between hospital discharge and safe recovery at home. Virginia Beach, Chesapeake and all of Hampton Roads families often form their care plan under pressure, with discharge instructions arriving less than 24 hours before patients come home from a doctor visit or surgery.
Caregivers support medication reminders, follow-up appointment scheduling, and transportation from day one. For clients recovering from a chronic condition, diabetes complications, or illness, this kind of coordinated support prevents the readmissions that happen when instructions fall through during recovery. Our team can also assist with coordinating physical therapy, occupational therapy, and speech therapy appointments so nothing gets missed.
Step 01
Call or fill out the contact form. We hear your concerns and respond without pressure.
Step 02
You share your situation. We develop a personalized care plan around your loved one’s unique needs.
Step 03
We match by personality, experience, and background. Compatibility matters more than convenience.
Step 04
Care typically starts within days. Families visit schedules and updates through the Transparency Room portal.
Virginia Beach, Chesapeake and all of Hampton Roads’ coastal setting, older housing stock, and large veteran and aging population create specific challenges that generic home care services rarely address directly.
Challenge
What It Looks Like
How We Help
Rising care demand in Hampton Roads
What It Looks Like
Caregiver supply is tight. Families who wait lose access to the most compatible matches.
How We Help
We staff veteran cases quickly and begin matching early so the right fit is found before urgency sets in.
Challenge
High dementia burden in Virginia
What It Looks Like
VDH reports 150,000 Virginians 65+ living with Alzheimer’s. As the chronic condition advances, supervision needs increase.
How We Help
Dementia care is our flagship service. Caregivers are selected and matched specifically to assist with memory care.
Challenge
Medicare does not cover custodial home care
What It Looks Like
Medicare.gov confirms Medicare does not cover ongoing custodial in home care unless skilled medical care is also needed.
How We Help
We help families activate long-term care insurance, eliminate the elimination period on most plans, and file claims on their behalf.
Challenge
“Live-in” is misunderstood as awake coverage
What It Looks Like
Many families assume live-in means a caregiver is awake around the clock. Rotating shifts serve different needs.
How We Help
We define both models during your consultation so you create the right care plan from the start.
Challenge
Consumers cannot easily verify provider oversight
What It Looks Like
Not all agencies display their Virginia HCO license or provide a way to verify caregiver credentials.
How We Help
We hold Virginia HCO-201500 and walk every family through what to verify when comparing care services.
Challenge
Falls create sudden care urgency
What It Looks Like
CDC reports 1 in 4 adults 65+ fall each year. The National Safety Council recorded 41,400 fall deaths and 3.5 million ED visits in 2023.
How We Help
We help families plan before a fall forces the decision and can increase coverage hours quickly after an injury.
Preferred Care at Home of Virginia Beach has continued this tradition by only referring the most reliable, compassionate, experienced, and affordable caregivers to clients’ homes or care facilities.
We Serve:
Virginia’s median hourly home care rate is $33 for homemaker services and $32 for home health aide services, per the 2024 Genworth/CareScout Cost of Care Survey. The same survey shows Virginia’s median monthly home care services cost at $6,101 to $6,292 at standard weekly hours. Extended coverage adds hours, which increases monthly totals. Preferred Care at Home discusses costs openly and helps families explore long-term care insurance and VA Aid and Attendance to reduce out-of-pocket expenses. Contact us to hear what options apply to your situation.
This location offers experienced-only caregiver referrals, direct VA contracting for veteran care, and hands-on LTC insurance claims support. No entry-level placements. Owner Deck Hankins is contracted directly with the VA and can serve veteran care cases quickly. For families with long-term care insurance, the team manages the entire claims process and eliminates the elimination period on most plans. That combination is uncommon in the Hampton Roads market.
Care can often begin within days of your first call, and post-hospital transition care cases are prioritized. Preferred Care at Home’s transition care is built for families managing same-week discharge timelines. Caregivers assist with medication reminders, follow-up appointment scheduling, and transportation from day one. Call (757) 355-5080 to talk through your specific timeline.
Medicare does not cover long-term custodial home care unless skilled medical care is also needed, per Medicare.gov. Medicare covers short-term skilled care after a qualifying hospital stay but does not fund ongoing personal care or homemaker support. Families that need continuous coverage typically use long-term care insurance, VA Aid and Attendance, or private pay. Preferred Care at Home helps clients understand their policy and handles LTC insurance claims on their behalf.
VA Aid and Attendance is a pension benefit that can help eligible veterans and surviving spouses pay for in home care services, and Virginia Beach, Chesapeake and all of Hampton Roads has 53,555 veterans who may qualify. The US Census Bureau reports 53,555 veterans in Virginia Beach (2019-2023). Aid and Attendance eligibility depends on service history, income, and documented need for daily assistance. Surviving spouses of veterans may also benefit. Preferred Care at Home is VA-contracted and helps families form an action plan to access these benefits.
Every Virginia home care provider should hold a current Home Care Organization license from the Virginia Department of Health, and you can verify that license number directly. The Virginia Department of Health licenses and inspects Home Care Organizations through its Division of Acute Care Services. Preferred Care at Home of Virginia Beach, Chesapeake and all of Hampton Roads holds HCO-201500 (LIC #142229-8080). Ask any agency for their HCO number before hiring, and check complaint history through the Better Business Bureau.
Live-in care is not sufficient when a senior needs truly continuous awake supervision, especially for dementia wandering, frequent falls, or complex recovery after surgery or illness. The CDC reports 1 in 4 adults age 65 and older fall each year. The National Safety Council recorded 41,400 fall deaths and 3.5 million emergency department visits among older adults in 2023. If your loved one gets up frequently overnight or has a chronic condition affecting safety, we walk through the right coverage model during your assessment.
Virginia Beach, Chesapeake and all of Hampton Roads families should confirm their evacuation zone, plan backup medication access, and review storm protocols with their home care team before hurricane season begins in June. The City of Virginia Beach and VDEM’s Know Your Zone tool provide evacuation zone maps for Hampton Roads residents. Tropical Storm Helene (September to October 2024, FEMA DR-4831-VA) is a recent reminder that coastal families cannot wait until a named storm approaches to develop a continuity plan for their senior loved one.
