Your loved one deserves to stay home, surrounded by familiar memories and comfort. But when daily tasks become overwhelming, worry sets in. Preferred Care at Home of East Tennessee provides compassionate in-home care that preserves independence while giving families peace of mind. Our experienced caregivers offer everything from light housekeeping to personal care, matched to your family’s unique needs.
For over 40 years, Preferred Care at Home has helped seniors across East Tennessee remain where they belong: home. Our Knoxville-based team understands the unique needs of families throughout Knox County, Oak Ridge, Sevierville, and surrounding communities. We proudly serve families with dedicated professionals who treat your loved one like family.
What makes our caring services different? Every caregiver passes our comprehensive 7-step screening process, including background checks, reference verification, and skills assessment. Then we match qualified caregivers to clients based on personality and life experience, not just availability. You’ll work with consistent caregivers who build genuine relationships. Our dedicated team delivers quality care that helps seniors remain independent while supporting family caregivers.
Step 01
Free phone consultation to understand your home care needs and answer all your questions.
Step 02
We meet you at home to discuss daily routines, health concerns, and care preferences.
Step 03
Customized plan addressing personal care, safety, social interaction, and household support.
Step 04
Selecting experienced caregivers whose personality and skills align with your loved one.
Step 05
Regular check-ins, family communication, and access to our online Transparency Room portal.
Every family’s situation is unique. Our quality services adapt to your specific circumstances.
What You’re Experiencing
How We Help
What You’re Experiencing
Your loved one struggles with meal preparation, forgets to take medications, or feels isolated. You worry about safety, but they refuse to leave home.
How We Help
Our Companion and Homemaker Care provides daily assistance, medication reminders, and meaningful companionship while preserving dignity and independence at home.
Recovery After Hospital Stay
What You’re Experiencing
A family member needs support following surgery or illness. Medical appointments, prescriptions, and recovery instructions feel overwhelming.
How We Help
Our hospital-to-home transition care includes trained support to manage medications, coordinate appointments, and ensure the best possible care during recovery.
Family Caregiver Burnout
What You’re Experiencing
You’ve been the primary caregiver, and you’re exhausted. You need respite care, but feel guilty leaving your parent with strangers.
How We Help
Our respite care services give family caregivers essential breaks while qualified caregivers provide the same compassionate care your loved one deserves.
Memory Loss Concerns
What You’re Experiencing
Your parent shows confusion, repeats questions, or wanders. You need specialized care but want them to stay safe at home.
How We Help
Our dementia and Alzheimer’s care team offers memory support, safety monitoring, and engagement activities that help patients maintain well-being.
Difficulty with Personal Needs
What You’re Experiencing
Bathing, dressing, or mobility has become challenging. Your loved one needs hands-on assistance but values their independence.
How We Help
Personal care provides respectful help with daily living activities while encouraging as much autonomy as possible in familiar surroundings.
Need for 24-Hour Supervision
What You’re Experiencing
Health conditions require continuous monitoring. Nursing home placement feels too drastic, and you want affordable alternatives.
How We Help
Live-in care offers peace of mind with consistent caregivers present around the clock, providing quality care in the comfort of the home.
Our office staff lives and works in East Tennessee alongside the families we serve. When you call our Knoxville office, you reach neighbors who understand life in East TN.
We Serve:
Andersonville
Bearden
Cedar Bluff
Claxton
Clinton
Fountain City
Gatlinburg
Halls
Hardin Valley
Harriman
South Knoxville
Ryan Siddons was born and raised in Knoxville, Tennessee. After graduating from Farragut High School, he earned his marketing degree from Middle Tennessee State University. His passion for making a difference in the lives of seniors grew from personal experience watching home care companies fumble attempts at caring for his own grandparents.
Through those difficult moments, Ryan saw the need to provide reliable, compassionate, and affordable care to seniors like his grandparents. Years in customer service taught him what exceptional care truly requires. Today, Ryan is dedicated to providing the very best care, from one hour to 24 hours of support, so you can rest assured your loved one receives the quality services they need.
David Vick was raised in Gatlinburg, Tennessee. After graduating from Gatlinburg Pittman High School, he earned his marketing degree from Middle Tennessee State University. Throughout his career in vacation and commercial real estate, volunteering remained his passion. When he discovered the opportunity to help seniors through Preferred Care at Home, he realized this was his true calling.
For David, there is no better mission than waking up each morning knowing he can make a positive difference in someone’s life. From one hour to round-the-clock care, David is committed to ensuring families receive reliable, compassionate, and affordable care. His dedication to quality services means your loved one gets the support they deserve.
Celebrating life, dignity, and independence.
We understand the weight of this decision. Inviting someone into your parents’ home, into their most vulnerable moments, requires trust that must be earned through action, not promises.
Our commitment is simple: we will never send a caregiver into your home that we wouldn’t send into our own. Every professional on our dedicated team has passed rigorous screening because your loved one deserves nothing less than exceptional care from people who genuinely care. We treat every client with the dignity and respect they deserve.
Hear directly from families and caregivers about the impact of compassionate, personalized care.
Home care costs in East Tennessee vary based on the level of assistance needed and the number of hours of service. Companion and Homemaker Care for a few hours weekly costs less than 24-hour live-in care. We offer flexible scheduling, from one hour to around-the-clock support, so you can build a plan that fits your budget. Contact our Knoxville office for a personalized quote. We’ll discuss care options, including private insurance, veterans’ benefits, and other resources, to make quality services accessible.
Three things set our caring services apart: our 7-step screening process, personality-based matching, and local ownership by East Tennessee natives. We go further than most senior care companies when vetting qualified caregivers. Then we match experienced caregivers to clients based on personality and life experience, not just availability. Plus, David and Ryan live here in Knox County and are personally invested in every family we serve. This isn’t a distant corporate franchise. It’s neighbors caring for neighbors.
It depends on your loved one’s daily living needs. Companion and Homemaker Care focuses on social interaction, emotional support, light housekeeping, and meal preparation. It’s ideal for seniors who are physically capable but need help with household tasks or companionship. Personal care adds hands-on assistance with bathing, dressing, mobility, and personal needs. Many clients start with Companion and Homemaker Care and transition to personal care as health changes. We’ll help you assess the right fit.
We can often begin services within 24 to 48 hours of your initial consultation, depending on caregiver availability and complexity of needs. The process starts with a free phone call, followed by an in-home assessment where we meet your loved one, understand their routines, and develop a personalized care plan. We won’t rush the matching process because finding the right caregiver matters more than speed.
Look for signs like missed medications, weight loss from skipped meals, a cluttered house, isolation from friends, or difficulty with bathing and dressing. If you’re calling daily to check in, rearranging your schedule for doctor appointments, or worrying constantly about falls, those are signals that daily assistance would help. Our free in-home assessment can help families evaluate whether it’s time for support.
Yes. Our dementia care professionals are specially trained in memory support techniques, safety protocols, and meaningful engagement activities. They understand how to redirect anxiety, provide cognitive stimulation through conversation and activities, and maintain consistent routines that help patients feel secure. Preferred Care at Home has cared for hundreds of clients with memory loss across the nation, and we bring that expertise to every East Tennessee family.
Absolutely. Our hospital-to-home transition care program is specifically designed for this. A specially trained professional guides you through discharge instructions and continues to provide regular home visits. You’ll receive support tracking medications, appointments, and symptoms through our secure portal. This specialized care helps prevent hospital readmissions, which affect one in five Medicare patients.
Compatibility matters, which is why we invest heavily in personality matching from the start. But if it’s not working, tell our office staff immediately. We’ll promptly find a new caregiver who’s a better fit, no questions asked. Our mission is your loved one’s comfort and happiness, and that means being flexible when relationships need adjustment. Quality care depends on a genuine connection.
Medicare covers skilled nursing and home health services under specific conditions, but typically doesn’t cover non-medical personal care or companion services. However, other care options exist: veterans may qualify for Aid and Attendance benefits, some private insurance plans include home care coverage, and long-term care insurance often applies. We’ll help families understand available resources to make quality services accessible and affordable.
Every caregiver passes our 7-step screening process, including criminal background checks, abuse registry verification, reference checks, and skills assessment. But screening is just the start. We provide ongoing training, conduct regular supervision, and give families access to our Transparency Room where you can monitor care in real time. If a caregiver ever fails to meet our standards for compassionate care, we address it immediately. Our dedicated team is committed to providing the highest quality care to every client we serve.
