Too often, watching a loved one navigate the dementia journey brings feelings of helplessness and worry. In East Tennessee, families face the challenge of providing quality dementia care while honoring their loved one’s desire to stay home in familiar surroundings. Preferred Care at Home understands that asking for help is not easy, and we want to be there for you, by your side, every step of the way.
Preferred Care at Home has been helping seniors live with dignity and independence since 1984. Our dedicated team brings over 40 years of proven experience to families in East Tennessee, from Knoxville to Oak Ridge and nearby areas. Every caregiver undergoes our rigorous 7-step screening process, ensuring qualified caregivers who understand the challenges of memory loss and cognitive decline.
What sets us apart is our commitment to matching caregivers to clients based on personality and experience, not just availability. Dementia care requires specialized training and genuine compassion. Our family-operated approach means you work with a care team that treats your loved one like family, providing the best possible care in the comfort of familiar environments.
Our dementia and Alzheimer’s care services provide compassionate assistance for those living with memory loss in East Tennessee. Dementia care goes beyond personal care. It requires understanding the unique circumstances each person faces as cognitive abilities change. We assist seniors in maintaining daily routines and staying connected to familiar environments that bring comfort and security.
Memory care support focuses on preserving quality of life while adapting to the dementia journey. Our experienced caregivers work with families to create personalized approaches that honor your loved one’s personal experience and preferences, helping them live safely at home for as long as possible.
Changes in behavior often accompany Alzheimer’s disease and dementia, from agitation to wandering. Our trained caregivers provide gentle redirection and behavioral support while maintaining your loved one’s dignity and well-being. We understand that these unique challenges require patience, specialized care, and a calm, reassuring presence.
Safety monitoring is essential for dementia care at home. Our care team watches for fall risks, ensures secure environments, and provides supervision that allows seniors to stay safe without feeling restricted. Family caregivers can take a much-needed break knowing their loved one receives professional care from someone who understands the disease and its progression.
Meaningful social interaction and cognitive engagement activities help slow cognitive decline and improve quality of life. Our caregivers engage seniors in activities tailored to their abilities, from simple conversation to familiar hobbies they’ve always enjoyed. We know that the right activities can bring moments of clarity and connection, even as the disease progresses.
Daily tasks become opportunities for engagement rather than sources of frustration. Whether it’s meal preparation together, light housekeeping, or looking through family photos, our caregivers turn routine activities into meaningful experiences that honor your loved one’s personal history and preferences.
Family caregivers often feel overwhelmed by the demands of dementia care. We provide education and support to help you understand what to expect on the dementia journey, from early symptoms to later stages of the disease. Our office staff and care team share knowledge gained through years of specialized training and personal experience with Alzheimer’s and dementia care.
Respite care gives family members the much-needed break essential for their own health and well-being. Whether you need a few hours or several days, our qualified caregivers step in seamlessly, maintaining familiar routines and providing the same compassionate care your loved one deserves. This support allows you to rest knowing your loved one is safe, comfortable, and cared for at home.
We take a thoughtful, personalized approach to ensure your loved one receives the care they deserve.
Step 01
Free phone consultation to answer your questions with no obligation.
Step 02
We meet in your home to understand your unique needs and routines.
Step 03
Creating a personalized plan addressing specific dementia needs.
Step 04
Selecting caregivers whose personality aligns with your loved one’s.
Step 05
Regular check-ins and access to our Transparency Room portal.
Living with dementia brings challenges that affect the whole family, from safety concerns to the exhaustion of round-the-clock caregiving. We’ve helped East Tennessee families navigate these difficulties for over 40 years, and we understand what you’re facing.
Challenge
Description
How We Help
Safety Concerns at Home
Challenge
Wandering, falls, and accidents become more common as dementia progresses. Familiar surroundings can become dangerous when judgment and awareness decline.
How We Help
Our caregivers provide constant supervision and safety monitoring while creating a secure environment. We help seniors live safely at home through fall prevention, gentle redirection, and environmental modifications.
Challenge
Family Caregiver Burnout
Challenge
Caring for someone with dementia is exhausting. Family members often sacrifice their own health and well-being trying to provide round-the-clock care without support.
How We Help
Our respite care services give family caregivers the much-needed break essential for their health. Professional caregivers step in for hours or days, providing consistent, compassionate care while you rest.
Challenge
Social Isolation and Loneliness
Challenge
Dementia often leads to social withdrawal. Seniors may feel isolated in East Tennessee’s more rural areas, especially if family lives far away or works full-time.
How We Help
We provide daily companionship and social interaction that combats loneliness. Our caregivers engage seniors in meaningful activities, conversation, and connection that improve quality of life.
Challenge
Difficulty with Daily Tasks
Challenge
Memory loss makes routine activities like meal preparation, bathing, and medication management increasingly challenging. Seniors struggle to maintain independence as cognitive abilities decline.
How We Help
Our personal care services provide gentle assistance with daily living activities. Caregivers help maintain familiar routines while preserving dignity and encouraging independence where possible.
Challenge
Confusion with Medical Care
What It Looks Like
Following doctor appointments, managing medications, and coordinating with hospitals becomes overwhelming. Families struggle to ensure proper health care for their loved ones.
How We Help
Our care team helps coordinate medical care, accompanies seniors to appointments, and ensures medication reminders. We communicate with healthcare providers and families to support the best possible care.
Challenge
Behavioral Changes
What It Looks Like
Agitation, aggression, or sundowning creates stress for families. These symptoms of Alzheimer’s dementia require specialized understanding and gentle management.
How We Help
Our trained caregivers use proven techniques for behavioral management. Specialized training helps our team respond calmly and effectively, reducing stress for both the person with dementia and their family.
Our office staff lives and works in East Tennessee alongside the families we serve. When you call our Knoxville office, you reach neighbors who understand life in East TN.
We Serve:
Andersonville
Bearden
Cedar Bluff
Claxton
Clinton
Fountain City
Gatlinburg
Halls
Hardin Valley
Harriman
South Knoxville
Dementia care costs vary based on the level of support needed, the number of hours of care, and whether you need live-in or hourly services. Most East Tennessee families invest between $3,000 and $8,000 per month for comprehensive care. We offer free consultations to discuss your specific situation and provide transparent pricing. Our goal has always been to make quality dementia care affordable and accessible to families who need it.
We’ve served families since 1984 with a genuine commitment to affordable, quality care. Our rigorous 7-step screening process ensures every caregiver has specialized training in dementia care. Unlike corporate chains, we’re family-owned and operated, with three generations of home care experience. We match caregivers based on personality and experience, not just availability, ensuring consistent care that feels like family.
Live-in care works best when someone needs supervision throughout the day and night, providing 24-hour peace of mind at a more affordable rate than multiple daily shifts. Hourly care suits families who need assistance with specific daily tasks or want to supplement their own caregiving. We help you evaluate safety concerns, cognitive decline levels, and family circumstances to choose the right approach for your unique situation.
We typically begin care within days of your initial consultation. The process includes an assessment, caregiver matching, and coordination with your family’s schedule. Emergency situations may be accommodated even faster. Timing can be affected by caregiver availability and the complexity of care needs, but we prioritize quick response times because we understand families often reach out during crisis moments.
If you’re noticing memory loss affecting daily life, safety concerns at home, or behavioral changes that create stress, it’s worth getting an assessment. Signs include difficulty with familiar tasks, confusion about time or place, wandering, or inability to manage medications safely. Many families wait until they’re exhausted and overwhelmed. Addressing care needs sooner rather than later prevents crisis situations and helps your loved one adjust gradually to receiving support.
While we don’t offer traditional warranties, we guarantee caregiver consistency and quality through ongoing monitoring and support. Our care team maintains regular communication with families, adjusting services as dementia progresses. We provide 24/7 availability for concerns and ensure your loved one receives the same experienced caregiver whenever possible. This continuity of care is essential for those with memory loss who thrive on familiar faces and routines.
All our caregivers receive specialized training in dementia and Alzheimer’s care as part of our comprehensive screening and education process. This includes understanding disease progression, behavioral management techniques, safety protocols, and communication strategies specific to memory loss. Many of our team members have personal experience caring for family members with dementia, bringing both professional training and genuine compassion to their work.
Yes, our caregivers provide comprehensive assistance with activities of daily living, including bathing, dressing, grooming, and toileting. We understand that personal care requires sensitivity and respect, especially for those with dementia who may feel confused or resistant. Our trained team uses gentle approaches that preserve dignity while ensuring proper hygiene and comfort. We adapt our methods as cognitive abilities change.
We’re committed to caregiver consistency because we know familiar faces are crucial for those with dementia. You’ll be matched with a primary caregiver based on personality and experience, and we minimize changes whenever possible. While occasional substitutions may occur for illness or vacation, we introduce backup caregivers gradually and maintain detailed communication so everyone knows your loved one’s preferences, routines, and needs.
Our proprietary Transparency of Care portal gives family members 24/7 access to schedules, caregiver notes, and updates from anywhere. You can read detailed visit summaries, see task completion, and even receive voice messages from caregivers. This technology provides peace of mind for adult children living in other states who want to stay connected to their parents’ care. Plus, our office staff maintains regular communication through your preferred method.
