Peace of mind. It’s so often an elusive dream for families with elderly parents in East Tennessee. You worry about their safety at night, their health during the day, and whether they’re truly comfortable at home. Preferred Care at Home understands, and we want to be there for you with compassionate live-in care that brings dignity and independence to aging in place.
Preferred Care at Home has served families throughout Tennessee for over 40 years. Founded in 1984 by registered nurses who understood that elderly people simply wanted to stay home, we’ve built our reputation on delivering reliable, compassionate care that families can afford. Our East Tennessee office proudly continues this mission with local caregivers who know the community.
What sets us apart is our commitment to continuity and compatibility. We don’t just send whoever’s available. We carefully match caregivers to clients based on personality, life experience, and unique needs. With our proprietary Transparency Room technology, you can monitor care from anywhere, giving you peace even when you’re not physically present.
Home is where memories have been made, and are still being created. Our live-in care services help you or your loved ones stay there with dignity and independence. We provide around-the-clock supervision and companionship in the security and privacy of your own home, with dedicated caregivers who become trusted members of your family.
Our live-in care services provide around-the-clock companionship and support in the safety of your own home. When you’re concerned about leaving a loved one alone overnight or throughout the day, a live-in caregiver offers constant reassurance. This isn’t institutional care. It’s professional support that respects your independence while ensuring someone’s always there.
We understand that East Tennessee winters can be unpredictable, and falls or medication mistakes can happen at any stage of life. A live-in caregiver provides emergency response availability and continuous monitoring, so families don’t have to worry about those middle-of-the-night concerns that keep you awake.
Live-in caregivers deliver all the personal care assistance you need, from bathing and dressing to mobility support and hygiene. Whether you need verbal reminders or hands-on physical assistance, our trained professionals adapt to your personal needs with compassion and respect. This level of support helps seniors maintain their dignity while receiving the care they deserve.
Your caregiver becomes a familiar, trusted presence who understands your routines, preferences, and health concerns. We focus on building meaningful relationships that make receiving care feel less clinical and more like having a helpful friend by your side.
Live-in care isn’t just about health. It’s about maintaining the comfortable home you’ve always known. Our caregivers handle meal preparation that meets dietary needs, light housekeeping, laundry, and grocery shopping. They provide transportation to doctor appointments, help with errands, and ensure your living space stays clean and organized.
This comprehensive support means you don’t have to choose between personal care and household assistance. You get both, delivered by a consistent caregiver who becomes part of your daily life. It’s the kind of all-around help that makes aging in place truly possible.
For families managing Alzheimer’s disease, dementia, or chronic conditions like diabetes, our live-in caregivers receive specialized training in these areas. They understand the unique challenges of memory loss, behavioral changes, and complex medication schedules. This expertise ensures your loved one receives appropriate support that adapts as their condition progresses.
Our caregivers provide cognitive engagement activities, safety monitoring to prevent wandering, and the patient understanding needed for effective dementia care. They work closely with healthcare professionals and keep detailed notes accessible through our Transparency Room, giving families and medical teams the information they need.
One of the biggest frustrations families face with home care is the constant turnover of caregivers. At Preferred Care at Home, we guarantee continuity. When we match you with a live-in caregiver, we’re committed to maintaining that relationship. You won’t wake up to unfamiliar faces, and you won’t have to explain your routines to new caregivers every week.
This consistency builds trust, improves the quality of care, and creates the companionship that makes live-in care so valuable. Your caregiver learns your preferences, understands your health history, and becomes someone you genuinely look forward to seeing each morning.
Too often, aging brings loneliness. The feeling that no one cares creeps in when family members live in different cities or work long hours. Our live-in caregivers provide more than just assistance. They offer genuine companionship, conversation, and emotional support that combats isolation.
Whether it’s sharing meals, watching favorite programs together, or simply having someone to talk to about concerns, this human connection matters deeply to well-being, for adults who’ve lost a spouse or whose friends have passed on, having a compassionate caregiver present makes the home feel less empty.
We take a thoughtful, personalized approach to ensure your loved one receives the care they deserve.
Step 01
Selecting caregivers whose personality aligns with your loved one’s.
Step 02
We meet in your home to understand unique needs and routines.
Step 03
Creating a personalized plan addressing specific dementia needs.
Step 04
Selecting caregivers whose personality aligns with your loved one.
Step 05
Regular check-ins and access to our Transparency Room portal.
East Tennessee’s landscape and lifestyle create unique challenges for people managing aging parents at home. Here’s how live-in care addresses the specific obstacles families face in our region:
Challenge
Description
How We Help
Multi-story homes without accessibility
What It Looks Like
Many East Tennessee homes are built on hills or feature stairs and narrow hallways, making mobility difficult for seniors with limited strength or balance issues.
How We Help
Our caregivers provide safe mobility assistance and help modify routines to reduce stair use throughout the day.
Challenge
Challenging weather conditions
What It Looks Like
East Tennessee weather brings winter ice and snow, summer heat and humidity, and mountain roads that make it dangerous for seniors to manage errands, appointments, or outdoor tasks safely.
How We Help
Our caregivers handle transportation, errands, and household tasks so your loved one stays safe and comfortable, regardless of the weather.
Challenge
Family caregivers living far away
What It Looks Like
Adult children working in Knoxville, Nashville, or other cities can’t provide daily support, creating anxiety about elderly parents home alone in rural East Tennessee.
How We Help
Our caregivers handle transportation, errands, and household tasks so your loved one stays safe indoors during brutal weather.
Challenge
Medication management concerns
What It Looks Like
Complex medication schedules become confusing, leading to missed doses or dangerous mistakes that could result in hospital readmission.
How We Help
We provide medication reminders and track schedules to ensure proper adherence and reduce the risk of health complications.
Challenge
Safety concerns living alone
What It Looks Like
Families worry about falls, emergencies, or health crises happening when no one is there to help, creating constant stress and anxiety.
How We Help
With 24-hour live-in care, trained caregivers are always present to respond immediately to any situation and provide emergency assistance. and improve the quality of life.
Challenge
Social isolation and loneliness
What It Looks Like
Elderly people in rural East Tennessee who have lost spouses or whose families live far away often spend days alone, leading to depression and declining mental health.
How We Help
Our caregivers offer genuine companionship, conversation, and meaningful activities that combat loneliness and improve quality of life.
Our office staff lives and works in East Tennessee alongside the families we serve. When you call our Knoxville office, you reach neighbors who understand life in East TN.
We Serve:
Andersonville
Bearden
Cedar Bluff
Claxton
Clinton
Fountain City
Gatlinburg
Halls
Hardin Valley
Harriman
South Knoxville
Live-in care costs vary depending on the level of assistance needed and the caregiver’s experience. This is often more affordable than nursing homes or assisted living facilities when you calculate 24-hour coverage. We offer free consultations to discuss your specific situation and provide transparent pricing. Many families find that long-term care insurance or VA benefits help cover costs.
We’ve been in home care for over 40 years, since 1984, and we’re still family-owned and operated. Unlike corporate chains, we carefully match caregivers based on personality and shared interests, not just availability. Our proprietary Transparency Room gives you 24/7 access to care updates from anywhere. Plus, our rigorous 7-step screening process ensures every caregiver is trained, reliable, and compassionate. That’s a level of quality control and personalization larger companies can’t match.
Live-in care makes sense when someone needs supervision throughout the night or requires assistance multiple times daily. It’s more cost-effective than paying for 24 hours of hourly care and provides consistency with one dedicated caregiver. Hourly care works well if you only need help with specific tasks a few hours each day, like meal preparation or medication reminders. During our consultation, we’ll help you determine which option best fits your needs and budget.
We can typically begin care within 3-5 days of your initial consultation, though we’ve arranged services faster in urgent situations. The timeline depends on finding the right personality match and completing the caregiver screening process. We never rush the matching process because compatibility matters for long-term success. If you’re planning ahead for post-hospital discharge or a family member’s move, we recommend calling at least a week in advance.
If you’re worried about a parent living alone overnight, noticing they’re missing medications, or finding they can’t manage cooking and housekeeping anymore, it’s worth getting an assessment. Live-in care makes sense when someone needs supervision for safety, has difficulty with multiple daily tasks, or faces the alternative of moving to a facility. Many families realize they need help after a fall, hospital stay, or when they notice concerning memory issues. The sooner you address it, the better the outcomes tend to be.
We guarantee your satisfaction with our caregiver matching and provide ongoing care management at no additional cost. If the match isn’t working for any reason, we’ll find a different caregiver who’s better suited. Our team monitors care quality continuously through our Transparency Room system and regular check-ins. While we don’t offer a traditional warranty as you’d see with products, we stand behind our commitment to excellence and will address any concerns immediately. Your peace of mind is our mission.
Absolutely. Our caregivers receive specialized training in dementia and Alzheimer’s care, including behavioral management, safety monitoring, and cognitive engagement techniques. They understand the unique challenges of memory loss and know how to communicate effectively with patients at different stages. We match families facing these conditions with caregivers who have specific experience in memory care. The consistency of a live-in caregiver is particularly beneficial for dementia patients, as familiar faces reduce confusion and anxiety.
Resistance to accepting help is common and completely understandable. Many elderly people worry about losing their independence or feel uncomfortable about a stranger in their home. We approach this with empathy and patience. Often, we suggest starting with just a few hours a day so your parent can meet the caregiver and build trust gradually. Once they experience the companionship and realize the caregiver respects their autonomy, most become more comfortable. We’re glad to talk through strategies based on your parents’ specific concerns.
Yes. Live-in care means your caregiver is there seven days a week, including weekends and holidays. That’s one of the biggest advantages. You don’t have to worry about finding coverage on Christmas or arranging backup care every weekend. Your caregiver does receive scheduled time off, and when that happens, we provide a trained replacement who’s been briefed on your care plan. This ensures continuous coverage while giving caregivers the rest they need to deliver excellent care.
Our live-in caregivers are trained in emergency response and know exactly what to do if a health crisis occurs. They’ll call 911 if needed, contact family members immediately, and stay with your loved one throughout the situation. For non-emergency health changes, caregivers document everything in our system and communicate with you and healthcare professionals promptly. Many families tell us that having someone present who noticed early warning signs prevented serious complications or hospital readmissions.
