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Preferred Care at Home’s 2013 Annual Convention Sends “Good Vibrations’” to National Home Care Owners

DELRAY BEACH, FLA., June 21, 2013 – The convention was held on April 30-May 2 at the historic Hotel Del Coronado in sunny San Diego, California. The theme “Good Vibrations,” after the Beach Boys hit song, was intended to complement the California setting while also focusing on the goal of the convention: to inform and inspire attendees to create a greater positive impact in the communities they serve.

Home care industry analyst Stephen Tweed, from Leading Home Care, and others shared their expertise about best home care practices. Yet, the most valuable part of an annual convention is the opportunity to interact with owners from across the nation.

“Throughout the year we are all very busy and we don’t have the time to really call one another and exchange ideas on how to grow our business,” Says Danny Chu, owner of Preferred Care at Home of Central Contra Costa, Ca. “The annual convention allowed me to pick the brains of both the Preferred Care at Home corporate team and, more importantly, the successful franchise owners that attended.”

Seventeen home-care franchises from across the country received the Presidential Awards. The states with honored offices include: Alabama, Alaska, Arizona, California, Colorado, Florida, Kansas, Michigan, Missouri, New Jersey and Tennessee.

Exceptional Customer Service Propels “Top Producer” for the Second Straight Year

Suzanne Hickel, owner of Preferred Care at Home of Alaska, has reached the highest honor for the second year in a row, Preferred Care at Home’s “Top Producer”. Hickel is known for her personal touch to customer service.

“If you want to discover the heart of home care, get to know Suzanne Hickel,” says Jody Guerrieri, R.N., vice president of Preferred Care at Home. “She always goes above and beyond in the care she provides.”

The title of Top Producer was met with friendly competition from 2011 Rookie of the Year winners, Preferred Care at Home of Macomb, Mich., Jason Groth, Mike Barnhard, and Bob Mlynarek, who were close contenders.

Preferred Care at Home of Nashville North and Sumner County, Tenn., owners Patricia Wissel and Dennis Clifford, received “Rookie of the Year” Award for 2012.

A new award was created this year called, the “Winston Churchill Award.”
This award was given to Gary Knox, owner of Preferred Care at Home of Grand Rapids and Lansing, Michigan. Knox showed resilience through tough times and adversity, and demonstrated the impact you can have on your community when you “Never, never, never give up.”

Home-Care Offices in 9 States Receive 15 Remaining Presidential Awards
The following awards were given for meeting mile markers for top production and service during 2012.
Pinnacle- Platinum
Suzanne Hickel, Anchorage, Alaska

Pinnacle Silver
Jason Groth, Mike Barnhard, Bob Mlynarek; Detroit, Mich.

3-Carat Diamond
John Kerns, Chattanooga, Tenn.

1-Carat Diamond
Rita Scott, Denver-Metro, Colo.

Gold
Scott Sutherland, Kansas City, Kan.

Silver
Barbara Brewer, Nashville South, Tenn.
Dave Nolting, St. Louis, Mo.
Mario Parker, Essex, N.J.

Bronze
Mark and Stacy McQuade, Birmingham, Ala.
Deborah Langrock, Pinellas Cty, Fla.
Peggy McCord, Jacksonville, Fla.
Robin Wilke-Naylor, Orlando, Fla.
Gary Knox, Lansing & Grand Rapids, Mich.
Toni Petruzzo, Coastal San Diego, Calif.

About Preferred Care at Home
Since 1984, the founders of Preferred Care at Home have been dedicated to providing reliable, compassionate and affordable home care. This care improves quality of life while safeguarding independence and dignity. Services include companionship, meal preparation, hygiene assistance, medication reminders, transportation and more. Preferred Care at Home is a nationally franchised company with headquarters in Delray Beach, Florida.

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Services may vary depending on the licensing of each Preferred Care at Home Franchise location. Each location is individually owned and responsible for controlling and managing day-to-day business operations.