As we age, a big part of happiness depends on being comfortable and cared for at home. For Nashville families, finding reliable personal care that honors dignity while providing the hands-on help you need can feel overwhelming. Preferred Care at Home has served Middle Tennessee since 1984, connecting families with compassionate caregivers who understand that home is where memories have been made—and are still being created.
Preferred Care at Home has been helping Nashville families age in place with dignity since 1984. Our founders—registered nurses with over 40 years of continuous experience—still actively mentor our franchise owners today, ensuring every client receives care rooted in genuine nursing expertise. We serve the greater Nashville area from our North Nashville and South Nashville locations, providing personal in-home care to families throughout Middle Tennessee.
What sets us apart is our commitment to affordable quality care and caregiver-client matching by personality, not just availability. Every caregiver undergoes our rigorous 7-step screening process, and we’re dedicated to consistency—you won’t face constant caregiver changes. Plus, our proprietary Transparency Room portal gives you peace of mind with real-time updates, caregiver notes, and care tracking from anywhere.
Personal hygiene becomes challenging as we age, but maintaining dignity and cleanliness matters deeply. Our trained caregivers provide gentle assistance with bathing, showering, and grooming routines tailored to your comfort level and preferences. Whether you need full assistance or just someone nearby for safety, we respect your independence while ensuring you feel fresh and cared for every day.
We understand Nashville’s humidity can make daily hygiene even more important. Our compassionate caregivers help with hair care, shaving, nail care, and oral hygiene—all the personal touches that help you feel like yourself.
Getting dressed shouldn’t be a struggle that starts your day with frustration. Our dedicated caregivers provide patient assistance with selecting clothes, dressing, and undressing while honoring your personal style and preferences. We help with buttons, zippers, shoes, and everything in between—moving at your pace, never rushing.
Mobility support is equally important for Nashville seniors who want to stay active. We provide transfer assistance from bed to chair, help with walking, and support for moving safely around your home to prevent falls.
Keeping track of multiple medications, dosages, and timing can be confusing—especially when prescriptions change after doctor visits. Our caregivers provide medication reminders to help you take the right medicine at the right time, ensuring you follow your healthcare provider’s instructions accurately. We coordinate with your doctors and pharmacists when needed.
While we don’t administer medications as a non-medical home care agency, we’re there to remind, encourage, and help you maintain the medication schedule your doctor prescribed. This simple support prevents missed doses and medication errors that could lead to hospital readmissions.
Needing help with toileting and incontinence care is deeply personal, and we treat these moments with the utmost dignity and respect. Our compassionate caregivers provide discrete assistance with toileting, incontinence management, and personal hygiene—always protecting your dignity while ensuring cleanliness and comfort.
We understand this is often the hardest type of care to accept help with. Our caregivers are trained not just in the practical aspects but in approaching these intimate moments with genuine compassion and respect for your privacy.
Step 01
You reach out by phone or through our website, and we respond quickly—often within hours. There’s no pressure, just a friendly conversation about what you or your loved one needs right now.
Step 02
We schedule a personalized home visit to understand your specific needs, daily routines, and personality. This assessment is thorough but conversational, helping us create a care plan that feels right for you.
Step 03
We develop a customized care plan that can include any combination of our services, from a few hours of assistance to around-the-clock care. You control the schedule and level of support.
Step 04
We carefully match you with caregivers based on personality, experience, and your unique preferences—not just who’s available. This thoughtful matching process ensures compatibility and reduces caregiver turnover.
Step 05
Once care starts, you’ll have access to our Transparency Room portal for real-time updates and caregiver notes. Our team provides continuous monitoring and adjustments to ensure your complete satisfaction.
Nashville’s climate, aging infrastructure, and growing senior population create unique challenges for elderly people who want to age in place. Here’s how we help address the most common concerns:
Problem
Description
How We Help
Heat and Humidity Exhaustion
Description
Nashville’s summer heat and humidity make bathing and personal care physically exhausting for seniors with limited mobility.
How We Help
Our caregivers handle the physical demands of bathing and grooming, ensuring safety and comfort during Nashville’s challenging summer months.
Problem
Falls During Bathing
Description
Slippery tubs and showers in older Nashville homes lead to dangerous falls, especially for seniors with balance issues.
How We Help
We provide hands-on transfer assistance and safety monitoring during all bathing activities to prevent falls and injuries.
Problem
Medication Confusion After Hospital Discharge
Description
Complex medication schedules following hospital stays at Vanderbilt or Saint Thomas lead to dangerous errors and readmissions.
How We Help
Our medication reminders help you follow your prescribed schedule accurately, preventing errors that could send you back to the hospital.
Problem
Isolation After Losing Spouse
Description
Many Nashville seniors face loneliness and declining personal care habits after losing a spouse or partner.
How We Help
Our compassionate caregivers provide not just personal care assistance but meaningful companionship that combats isolation. Learn more about our Companion and Homemaker Care services.
Problem
Difficulty Managing Personal Hygiene
Description
Age-related mobility issues and arthritis make routine grooming and hygiene tasks frustratingly difficult.
How We Help
We offer dignified assistance with all personal hygiene needs, from bathing to nail care, respecting your independence while ensuring comfort.
Problem
Adult Children Living Out of State
Description
Nashville’s growth means many adult children have relocated, leaving elderly parents without nearby support for daily personal care.
How We Help
Our Transparency Room portal lets family members monitor care remotely with real-time updates, providing peace of mind across any distance.
Our team lives and works in Nashville communities alongside the families we serve. When you call, you reach neighbors who understand Nashville.
We Serve:
We’ve served Middle Tennessee continuously since 1984 with founders who are registered nurses still actively involved in mentoring our team. Unlike larger corporate chains, we match caregivers to clients based on personality and experience—not just availability—ensuring consistency and compatibility. Our proprietary Transparency Room portal gives families real-time access to care updates and caregiver notes, and we’re committed to affordable quality care that makes in home services accessible to everyone.
We typically begin care within 3-5 days of your initial contact, and we can often arrange services even faster for urgent situations. After your consultation and assessment, we work quickly to match you with a compatible caregiver and develop a personalized care plan. For families facing hospital discharge or immediate need, we prioritize rapid placement while maintaining our quality standards.
If you’re struggling with daily activities like bathing, dressing, or medication reminders, or if you’re noticing your parent having difficulty maintaining personal hygiene, it’s worth getting an assessment. Other signs include frequent falls, missed medications, declining grooming habits, or adult children feeling overwhelmed trying to provide care from a distance. Our free consultation helps determine whether personal care services would improve quality of life and safety.
We provide continuous quality monitoring and support throughout your care journey. Our Transparency Room portal gives you 24/7 access to caregiver notes, visit confirmations, and direct communication channels. If you’re ever unsatisfied with any aspect of care, our team responds immediately to address concerns and make adjustments. We’re committed to caregiver consistency and will work with you to ensure the right personality match and care approach.
Personal care includes hands-on assistance with activities of daily living like bathing, dressing, grooming, toileting, mobility support, and medication reminders. Companion and Homemaker Care focuses on social interaction, light activities, conversation, and emotional support without hands-on personal assistance. Many Nashville families benefit from combining both services—personal care for morning routines and Companion and Homemaker Care throughout the day to combat loneliness and provide meaningful engagement.
We’re committed to caregiver consistency because we know that relationship matters. We carefully match you with a primary caregiver based on personality, experience, and your preferences, and that same dedicated caregiver provides your regular care. We do have backup caregivers available for sick days or vacations, but our goal is continuity—not constant rotation of unfamiliar faces in your home.
All our caregivers undergo a rigorous 7-step screening process including background checks, skills assessments, reference verification, and personality evaluation. Many hold certifications as CNAs, HHAs, or PCAs with formal training in personal care and elderly assistance. While we’re a non-medical home care agency, our caregivers are trained professionals who understand proper bathing techniques, safe transfer methods, fall prevention, and dignified personal care delivery.
Absolutely. Our personal care services, especially when combined with our transition care program, significantly reduce hospital readmissions. We provide medication reminders to prevent dangerous errors, ensure proper nutrition and hydration, assist with mobility to prevent falls, and monitor for concerning symptoms that need medical attention. For Nashville seniors discharged from Vanderbilt or Saint Thomas hospitals, this support during the vulnerable post-discharge period is critical for successful recovery at home.
