You can see your mother slowing down at home in Framingham. Meals get skipped, the mail piles up, and the stairs are harder than they were last winter. Coordinating help across errands, bathing, and overnight safety with three different agencies turns into a second job. Preferred Care at Home of MetroWest Boston — locally owned by Brent Auslander from 945 Concord St — brings the full range of daily care under one local team, helping older adults maintain dignity and independence while living at home. CNA and HHA certified caregivers, bilingual English and Creole. Long Term Care Insurance accepted. Call (508) 375-7174.
Preferred Care at Home has helped families since 1984. The MetroWest Boston franchise is locally owned and operated by Brent Auslander from 945 Concord St in Framingham, with service across Framingham, the surrounding region, and Greater Boston neighborhoods. Compassionate caregivers carry CNA or HHA certification, verified before assignment. We accept Long Term Care Insurance to keep care affordable for families across the MetroWest area.
We match caregivers by personality, not by who happens to be open on the schedule. Bilingual English and Creole caregivers serve households who prefer Creole at home, which matters in this community. Brent founded the franchise after watching his grandmother receive inadequate facility care, and that story shapes how the team trains. Massachusetts CORI background checks and registry screening are verified for every caregiver. Call (508) 375-7174 to start.
Quality in-home care begins with the right caregiver match. Brent Auslander oversees every case personally — from the first call to caregiver placement. Caregivers clear our 7-step screening process (CNA or HHA certification, Massachusetts CORI background checks, registry screening verified), then are matched on personality, experience, and language preference — English or Creole — for families in Framingham, Natick, Hopkinton, Holliston, Ashland, Sherborn, Sudbury, Wellesley, and across the broader MetroWest area. That continuity matters most when adult children commute to Boston while a parent declines at home.
Multi-story Framingham homes were built for younger residents, not aging ones. Stairs become a fall risk, bathrooms get dangerous, and elderly parents quietly stop using whole sections of the home rather than ask. Our caregivers handle bathing assistance, mobility, and transfers, plus live-in care for overnight safety when fall risk runs high.
Caregivers handle medication reminders, schedule and ride to follow-up doctor appointments, and watch for warning signs during recovery — especially during the first weeks home after a hospital stay at MetroWest Medical Center or a Boston-area facility, when readmission risk runs highest.
Companion Care provides conversation, social engagement, and accompaniment to doctor appointments for an elderly person who is physically capable but lonely or recently widowed. It often comes up after a spouse passes and the house gets too quiet across Framingham and the MetroWest neighborhoods nearby.
Caregivers drive your loved one to appointments, the pharmacy, religious services, and small outings across Framingham, Natick, Sudbury, Wellesley, Newton, and the broader MetroWest area — or down to Boston for a cardiology appointment with prescriptions picked up on the way home.
Homemaker and Respite Care covers meal preparation, grocery shopping, light housekeeping, and laundry, plus real time off for the family member who has been carrying everything alone. Respite blocks can be a few hours so you can sleep, or longer stretches so you can travel without worry.
Caregivers prepare meals, plan and shop for groceries, and handle light housekeeping and laundry. The home stays a place your loved one is proud of, with familiar surroundings and the daily routines that hold a household together — whether the kitchen is in Framingham, Wellesley, or Sudbury.
Step 01
Call (508) 375-7174 or message us. We book a time to talk that fits your schedule, with no pressure to commit. Tell us what’s going on at home in Framingham — not a call center, a local team.
Step 02
We meet with you and your family to understand the situation in your Framingham home, your loved one’s specific needs, and what daily life actually looks like. No obligation. From there, we build a customized care plan around your loved one’s specific needs, the hours that fit, and the services included.
Step 03
We match a caregiver by personality, experience, and language preference — English or Creole — so the fit feels right from day one. Every caregiver clears our 7-step screening with CNA or HHA certification verified, plus Massachusetts CORI background checks and registry screening.
Step 04
Care starts on the agreed date. The Transparency Room portal lets you see schedule updates and caregiver notes from anywhere, with regular check-ins from our team and Brent’s direct involvement. The plan adjusts as the situation changes, with no long-term contracts.
Celebrating life, dignity and independence.®
Since 1984, the founders of Preferred Care at Home have had the privilege of assisting clients in improving their quality of life while still recognizing and maintaining their dignity and independence. Preferred Care at Home has continued this tradition by only referring the most reliable, compassionate, experienced and affordable caregivers to client’s homes or care facilities.
We understand that long-term care can be costly, which is why we have focused on building a reputation of offering access to quality services at affordable prices.
Ask about the wide range of non-medical services available from 1 to 24 hours per day, and about qualified live-in caregivers who can provide 24-hour peace of mind for you or your loved one.
We Serve:
My sister and I grew up with a father who was born in Germany and a mother born in the US. We enjoyed an active childhood with family trips to the mountains in the winter to ski and visits to the beach in Maine with my mother’s parents in the summer. In my early teen years, we also made trips to visit my father’s parents living in Florida. Growing up and being engaged with both sets of grandparents was such a gift. I always had been interested in healthcare and later worked in the medical diagnostic field. The products I sold helped to diagnose different types of sicknesses and were the first step in getting a patient back to health.
As I grew older, I watched my grandparents’ health decline, forcing them to move from their homes into assisted living facilities. I remember visiting with my father and his mother in a Florida facility where she wasn’t properly cared for hygienically. I couldn’t believe it and thought, how could this be? This memory stayed with me and motivated me to want to care for those in a vulnerable position and to safeguard their dignity and independence in the comfort and security of their own home. This led to the creation of Preferred Care at Home of MetroWest Boston. We want each elderly individual and family member to rest assured in our promise to deliver exceptional care with compassion, respect, and to be by your side, every step of the way.
Yes, Preferred Care at Home of MetroWest Boston serves Framingham, Natick, Newton, Wellesley, and surrounding towns across MA. The franchise is locally owned and operated by Brent Auslander, a Framingham resident, and caregivers also reach Greater Boston neighborhoods. Coverage includes Sudbury, Wellesley, Holliston, Ashland, Sherborn, and nearby communities. Call (508) 375-7174 if your town isn’t listed and we’ll let you know what we can cover.
We offer personal care services, companion care, dementia and Alzheimer’s care, live-in care, homemaker and respite care, transition care, and end-of-life care. Personal Care covers hands-on help with bathing, dressing, and mobility. Alzheimer’s Care supports families navigating memory loss with caregivers trained in dementia behavior. Other services cover companionship, household tasks, hospital-to-home support, and around-the-clock live-in care.
Companion and homemaker care covers errands, meals, housekeeping, and social engagement; personal care covers hands-on help with bathing, dressing, toileting, and mobility. The line falls on what your loved one needs help with. If conversation, rides to doctor appointments, grocery shopping, and meal preparation are the gap, companion and homemaker services fit. If hygiene, transfers, and other activities of daily living are the issue, personal care is the right call. Many MetroWest families start with one and add the other later.
Yes, our caregivers are trained in dementia behavior support, routine continuity, and cognitive engagement for families across MetroWest. Specialized memory care covers wandering risk, repetitive questions, sundowning, and the behavior changes that come with progression. Family members also get coaching on what to expect and how to respond. Care can be a few hours a day for a spouse who needs respite, or live-in care when supervision has to be constant.
All caregivers carry CNA or HHA certification and pass our 7-step screening, which includes background checks and reference verification. Massachusetts requires CORI background checks and registry screening for state home care program assistants, and we verify credentials before any caregiver is assigned to a client in Framingham or the broader MetroWest area. Skills assessments, interviews, and personality matching round out the process.
Yes, Preferred Care at Home accepts Long Term Care Insurance and our team helps with documentation and billing coordination. LTC insurance can offset a meaningful share of in-home care costs, but families often hesitate to file because the paperwork feels overwhelming. We walk you through what your policy covers, what documentation the carrier needs, and how visits get logged for reimbursement.
