{"id":4229,"date":"2026-07-24T15:23:26","date_gmt":"2026-07-24T15:23:26","guid":{"rendered":"https:\/\/preferhome.com\/locations\/hendersonville\/?page_id=4229"},"modified":"2026-07-24T16:54:32","modified_gmt":"2026-07-24T16:54:32","slug":"tenncare-choices-in-home-care","status":"publish","type":"page","link":"https:\/\/preferhome.com\/locations\/hendersonville\/tenncare-choices-in-home-care\/","title":{"rendered":"TennCare CHOICES \u2014 Pillar Concept 2"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4229\" class=\"elementor elementor-4229\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0378a3d e-con-boxed e-flex e-con e-parent\" data-id=\"0378a3d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-325d566 elementor-widget elementor-widget-html\" data-id=\"325d566\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.h5x{position:relative;margin:0 -100vw;padding:44px 100vw 48px;min-height:0;display:flex;align-items:center;overflow:hidden;background:#14120F;}\n.h5bg{position:absolute;top:0;bottom:0;left:calc(50% - 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TennCare CHOICES is Tennessee&#8217;s Medicaid pathway for long term care and home and community based services at home. Eligibility and coverage decisions belong to TennCare and your TennCare health plan. This page walks through what TennCare CHOICES in home care actually covers before you call.<\/p>\n  <ul class=\"h5chips\"><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Care for older adults 65+ and adults 21+ with physical disabilities<\/span><\/li><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Personal care, respite, home delivered meals, and more when authorized<\/span><\/li><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Locally owned team in Hendersonville, TN<\/span><\/li><\/ul>\n  <div class=\"h5btns\"><a class=\"h5btn\" href=\"https:\/\/preferhome.com\/locations\/hendersonville\/contact\/\">Get Care Now<\/a><a class=\"h5tel\" href=\"tel:6159703737\">(615) 970-3737<\/a><\/div>\n <\/div>\n <div class=\"h5card\">\n  <h3>At a glance<\/h3>\n  <dl>\n   <div><dt>Who it serves<\/dt><dd>Seniors 65+ and adults 21+ with physical disabilities<\/dd><\/div>\n   <div><dt>Where care happens<\/dt><dd>In your own home, when your health plan confirms it is safe<\/dd><\/div>\n   <div><dt>Most-used services<\/dt><dd>Personal care visits &amp; attendant care<\/dd><\/div>\n   <div><dt>Decisions made by<\/dt><dd>TennCare and your TennCare health plan &mdash; never an agency<\/dd><\/div>\n  <\/dl>\n  <hr>\n  <dl><div><dt>Credentials you can verify<\/dt><dd>Certified Provider &middot; Licensed in Tennessee &middot; Home Care Pulse Award &middot; LPN on Care Team<\/dd><\/div><\/dl>\n  <hr>\n  <a class=\"h5btn\" href=\"https:\/\/preferhome.com\/locations\/hendersonville\/contact\/\">Talk it through with us<\/a>\n <\/div>\n<\/div><\/div><script>(function(){var c=document.querySelector('.h5card');if(!c)return;if(window.matchMedia('(prefers-reduced-motion: reduce)').matches)return;if(!window.matchMedia('(hover: hover)').matches)return;c.addEventListener('mousemove',function(e){var r=c.getBoundingClientRect();var x=(e.clientX-r.left)\/r.width-.5,y=(e.clientY-r.top)\/r.height-.5;c.style.transform='perspective(900px) rotateY('+(x*4).toFixed(2)+'deg) rotateX('+(-y*4).toFixed(2)+'deg) translateY(-2px)';});c.addEventListener('mouseleave',function(){c.style.transform='';});})();<\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4a6626 e-con-boxed e-flex e-con e-parent\" data-id=\"a4a6626\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div 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p{margin:0;color:#CFC9BE;line-height:1.65;max-width:640px;}\n.pb-btn{display:inline-flex;align-items:center;gap:9px;background:linear-gradient(92deg,#A4C422,#7B9218);color:#fff !important;font-family:'Raleway',sans-serif;font-weight:700;font-size:15.5px;padding:13px 22px;border-radius:8px;text-decoration:none;box-shadow:0 8px 24px rgba(164,196,34,.3);transition:transform .2s ease;white-space:nowrap;}\n.pb-btn:hover{transform:translateY(-2px);}\n.pb-paths3{display:grid;grid-template-columns:repeat(3,1fr);gap:22px;}\n@media(max-width:900px){.pb-paths3{grid-template-columns:1fr;}}\n.pb-path{background:#fff;border:1px solid #E7E3DB;border-radius:16px;padding:24px 24px;box-shadow:0 4px 18px rgba(94,80,79,.07);}\n.pb-path .pb-pg{color:#746D62;background:#F0EDE6;border:none;}\n.pb-path h3{margin:0 0 8px;font-family:'Raleway',sans-serif;font-weight:700;font-size:17.5px;color:#3A3731;}\n.pb-path p{margin:0;font-size:13.5px;line-height:1.6;color:#746D62;}\n\/* versus *\/\n.pb-vs{position:relative;display:grid;grid-template-columns:1fr 1fr;gap:26px;align-items:stretch;}\n@media(max-width:800px){.pb-vs{grid-template-columns:1fr;}}\n.pb-vcol{background:#fff;border:1px solid #E7E3DB;border-radius:18px;padding:26px 28px;box-shadow:0 4px 18px rgba(94,80,79,.07);}\n.pb-vcol h3{margin:0 0 16px;font-family:'Raleway',sans-serif;font-weight:700;font-size:20px;color:#5E504F;text-align:center;}\n.pb-vcol ul{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;}\n.pb-vcol li{display:flex;justify-content:space-between;gap:14px;padding:12px 4px;border-top:1px solid #F0EDE6;font-size:15px;}\n.pb-vcol li b{font-family:'Raleway',sans-serif;font-weight:700;color:#746D62;font-size:13.5px;letter-spacing:.03em;text-transform:uppercase;align-self:center;}\n.pb-vcol li span{font-family:'Raleway',sans-serif;font-weight:700;color:#3A3731;}\n.pb-vwin{border:2px solid #A4C422;background:linear-gradient(180deg,#FDFEF8,#F6F8EF);box-shadow:0 12px 34px rgba(164,196,34,.18);}\n.pb-vwin h3{color:#7B9218;}\n.pb-vwin li span{color:#4F640B;}\n.pb-vbadge{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);z-index:2;width:56px;height:56px;display:flex;align-items:center;justify-content:center;background:#26221D;color:#C8E06B;font-family:'Raleway',sans-serif;font-weight:700;font-size:17px;border-radius:50%;box-shadow:0 8px 24px rgba(0,0,0,.3);border:3px solid #FBFAF7;}\n@media(max-width:800px){.pb-vbadge{display:none;}}\n\/* faq *\/\n.pb-faqs{columns:2;column-gap:22px;}\n@media(max-width:900px){.pb-faqs{columns:1;}}\n.pb-faq{break-inside:avoid;margin-bottom:16px;background:#fff;border:1px solid #E7E3DB;border-radius:14px;overflow:hidden;box-shadow:0 3px 14px rgba(94,80,79,.06);}\n.pb-faq summary{display:flex;align-items:center;gap:12px;cursor:pointer;list-style:none;padding:17px 20px;font-family:'Raleway',sans-serif;font-weight:700;font-size:16px;color:#3A3731;}\n.pb-faq summary::-webkit-details-marker{display:none;}\n.pb-faq summary span{flex:1;}\n.pb-faq summary em{flex:none;display:inline-flex;transition:transform .3s ease;}\n.pb-faq[open] summary{color:#7B9218;}\n.pb-faq[open] summary em{transform:rotate(45deg);}\n.pb-fb{padding:0 20px 18px;}\n.pb-fb p{margin:0;color:#746D62;line-height:1.7;font-size:14.5px;}\n<\/style><div class=\"pb\"><div class=\"pb-prog\"><i><\/i><\/div><div class=\"pb-shell\"><aside class=\"pb-rail\"><p>In this guide<\/p><a href=\"#pb-answers\" data-t=\"pb-answers\"><b>01<\/b><span>What CHOICES Answers<\/span><\/a><a href=\"#pb-who\" data-t=\"pb-who\"><b>02<\/b><span>Who It's Built For<\/span><\/a><a href=\"#pb-home\" data-t=\"pb-home\"><b>03<\/b><span>Life at Home<\/span><\/a><a href=\"#pb-process\" data-t=\"pb-process\"><b>04<\/b><span>How We Work<\/span><\/a><a href=\"#pb-team\" data-t=\"pb-team\"><b>05<\/b><span>Our Local Team<\/span><\/a><a href=\"#pb-paths\" data-t=\"pb-paths\"><b>06<\/b><span>Care Pathways<\/span><\/a><a href=\"#pb-compare\" data-t=\"pb-compare\"><b>07<\/b><span>Home vs Facility<\/span><\/a><a href=\"#pb-faq\" data-t=\"pb-faq\"><b>08<\/b><span>Questions Families Ask<\/span><\/a><div class=\"pb-railcta\"><p>Questions right now?<\/p><a href=\"tel:6159703737\">(615) 970-3737<\/a><\/div><\/aside><div class=\"pb-main\"><section class=\"pb-anchor\" id=\"pb-answers\"><div class=\"pb-shead pb-rv\"><span class=\"pb-eyebrow\">Plain language, before you call<\/span><h2 class=\"pb-h2\">What TennCare CHOICES Actually Answers<\/h2><p class=\"pb-sub\">Most families reach this page already knowing the name CHOICES but not much else. Here is what the CHOICES program answers before you make that first call.<\/p><\/div><div class=\"pb-lrow pb-rv\" style=\"transition-delay:0ms\">\n <span class=\"pb-ln\">Q1<\/span>\n <div class=\"pb-lq\"><h3>Am I even eligible for CHOICES?<\/h3><p>CHOICES has both medical and financial rules. Age, disability status, and financial category all matter, so eligibility is verified with TennCare, not assumed.<\/p><\/div>\n <ul class=\"pb-ll\"><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Age 65+ or 21+ with a physical disability<\/span><\/li><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Medical need for help with daily living<\/span><\/li><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Financial category confirmed by TennCare<\/span><\/li><\/ul><\/div><div class=\"pb-lrow pb-rv\" style=\"transition-delay:70ms\">\n <span class=\"pb-ln\">Q2<\/span>\n <div class=\"pb-lq\"><h3>What home care will CHOICES cover?<\/h3><p>The official CHOICES benefit table lists specific community based services. Personal care visits and attendant care are the two most utilized, and both can support personal in-home care needs at home.<\/p><\/div>\n <ul class=\"pb-ll\"><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Personal care visits and attendant care<\/span><\/li><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Homemaker services and home delivered meals<\/span><\/li><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>In home respite care, PERS, and minor home modifications like grab bars<\/span><\/li><\/ul><\/div><div class=\"pb-lrow pb-rv\" style=\"transition-delay:140ms\">\n <span class=\"pb-ln\">Q3<\/span>\n <div class=\"pb-lq\"><h3>Do I choose an agency or hire a worker?<\/h3><p>The CHOICES program allows agency-based care and consumer direction. Each has different rules, and companion care has narrower requirements tied to consumer direction specifically.<\/p><\/div>\n <ul class=\"pb-ll\"><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Agency care through a licensed home care team<\/span><\/li><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Consumer direction lets you hire directly<\/span><\/li><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Companion care limited to Group 2 consumer direction<\/span><\/li><\/ul><\/div><div class=\"pb-lrow pb-rv\" style=\"transition-delay:210ms\">\n <span class=\"pb-ln\">Q4<\/span>\n <div class=\"pb-lq\"><h3>What happens after CHOICES approves us?<\/h3><p>Approval is one step. Your managed care organization must confirm care can safely meet needs at home, and then your plan of care is built with your provider.<\/p><\/div>\n <ul class=\"pb-ll\"><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>Your MCO reviews safety at home<\/span><\/li><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>A plan of care outlines authorized hours<\/span><\/li><li><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"16\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M22.5063 0.191225C20.616 1.31814 18.4795 2.93148 16.4706 4.75089C14.8516 6.21755 13.1248 7.98498 11.5256 9.81182C10.4223 11.0743 9.23276 12.5428 8.15823 13.9705C7.78448 14.468 6.81776 15.801 6.51409 16.241C6.35776 16.4675 6.27151 16.577 6.25354 16.5715C6.23917 16.5678 4.87175 15.7732 3.21682 14.8078L0.207058 13.0496L0.138777 13.1295C0.10284 13.174 0.0633083 13.2223 0.0543239 13.239C0.0381521 13.2687 0.293308 13.5769 6.79979 21.3725L7.32268 22H7.39456H7.46643L7.87432 21.159C9.88862 17.017 11.867 13.6066 14.1113 10.4059C16.5856 6.88034 19.3869 3.63325 22.5386 0.642365C22.7632 0.428862 22.9465 0.248777 22.9465 0.241352C22.9465 0.232069 22.8225 0.050127 22.7992 0.0259933C22.7956 0.0241356 22.6644 0.0983982 22.5063 0.191225Z\" fill=\"#A4C422\"\/><\/svg><span>A provider like us can be part of that plan<\/span><\/li><\/ul><\/div><\/section><section class=\"pb-anchor\" id=\"pb-who\"><div class=\"pb-shead pb-rv\"><span class=\"pb-eyebrow\">Real life stages, not program jargon<\/span><h2 class=\"pb-h2\">Who CHOICES Home Care Is Built For<\/h2><\/div><div class=\"pb-prow pb-rv\">\n <span class=\"pb-pimg\"><img decoding=\"async\" src=\"https:\/\/preferhome.com\/locations\/hendersonville\/wp-content\/uploads\/sites\/19\/2026\/07\/pcah-2025-images-227-scaled-1.jpg\" alt=\"\" loading=\"lazy\"><i>01<\/i><\/span>\n <div class=\"pb-ptxt\"><h3>Older Adults 65+ Needing Daily Help<\/h3><p>Picture an elderly parent at 72 who is starting to struggle with getting dressed, moving around the house safely, preparing meals, or keeping up with everyday activities. CHOICES was designed for older adults age 65 and older whose medical and financial situation may qualify them to receive home care services. Whether that means several hours a week of personal care or a broader care plan depends on TennCare's assessment.<\/p><\/div><\/div><div class=\"pb-prow pb-flip pb-rv\">\n <span class=\"pb-pimg\"><img decoding=\"async\" src=\"https:\/\/preferhome.com\/locations\/hendersonville\/wp-content\/uploads\/sites\/19\/2026\/07\/pcah-2025-images-212-scaled-1.jpg\" alt=\"\" loading=\"lazy\"><i>02<\/i><\/span>\n <div class=\"pb-ptxt\"><h3>Adults 21+ with Physical Disabilities<\/h3><p>CHOICES also serves adults age 21 and older with a physical disability who need help with daily living activities, moving around, eating, toileting, communicating, and want that help provided in their own home instead of a nursing home. Adults whose primary need relates to an intellectual or developmental disability are typically served through Tennessee's separate ECF CHOICES program, not this one.<\/p><\/div><\/div><div class=\"pb-prow pb-rv\">\n <span class=\"pb-pimg\"><img decoding=\"async\" src=\"https:\/\/preferhome.com\/locations\/hendersonville\/wp-content\/uploads\/sites\/19\/2026\/07\/pcah-2025-images-156-scaled-1.jpg\" alt=\"\" loading=\"lazy\"><i>03<\/i><\/span>\n <div class=\"pb-ptxt\"><h3>Family Caregivers Looking for Backup<\/h3><p>Adult children, spouses, and other family caregivers are trying to keep a loved one home safely while working full-time or managing their own health. If your loved one may qualify, CHOICES may authorize in home respite care, personal care visits, and other supports so you are not carrying everything alone. Approval and hours are set by TennCare and your loved one's health plan.<\/p><\/div><\/div><\/section><section class=\"pb-anchor\" id=\"pb-home\"><div class=\"pb-shead pb-rv\"><span class=\"pb-eyebrow\">Once it comes together<\/span><h2 class=\"pb-h2\">How CHOICES Supports Life at Home<\/h2><\/div><div class=\"pb-statwrap\">\n   <div class=\"pb-bigstat pb-rv\"><b class=\"pb-cnt\">0<\/b><i>personal care visit hours per calendar year, per the official CHOICES benefit table<\/i>\n    <p>CHOICES personal care visits are one of the most utilized community based services in the program, along with attendant care. The amount an individual member is authorized for is set by TennCare and the member&#8217;s health plan, not by an agency.<\/p><\/div>\n   <div class=\"pb-hcard pb-rv\"><h3>Care That Adjusts to Real Home Life<\/h3><p>Personal care, help with everyday activities, homemaker services, home delivered meals, respite care, and personal emergency response systems can all be part of an authorized plan of care, depending on assessment and health plan approval.<\/p><\/div>\n   <div class=\"pb-hcard pb-rv\" style=\"transition-delay:90ms\"><h3>Current Benefits, Not Outdated Assumptions<\/h3><p>TennCare added new CHOICES benefit categories effective July 1, 2025 &mdash; Employment Services and Supports, and Enabling Technology &mdash; for members in Groups 2 and 3. Families relying on older explainers can underestimate what may now be available.<\/p><\/div>\n  <\/div><\/section><style>.pb-mos{display:grid;grid-template-columns:1.2fr 1fr 1fr;gap:18px;margin:8px 0 0;}@media(max-width:800px){.pb-mos{grid-template-columns:1fr;}}.pb-mos span{display:block;height:230px;border-radius:16px;overflow:hidden;box-shadow:0 10px 28px rgba(94,80,79,.16);}.pb-mos img{width:100%;height:100%;object-fit:cover;object-position:center 25%;display:block;transition:transform .6s ease;}.pb-mos span:hover img{transform:scale(1.05);}<\/style><div class=\"pb-mos\"><span><img decoding=\"async\" src=\"https:\/\/preferhome.com\/locations\/hendersonville\/wp-content\/uploads\/sites\/19\/2026\/07\/pcah-2025-images-266-scaled-1.jpg\" alt=\"\" loading=\"lazy\"><\/span><span><img decoding=\"async\" src=\"https:\/\/preferhome.com\/locations\/hendersonville\/wp-content\/uploads\/sites\/19\/2026\/07\/pcah-2025-images-231-scaled-1.jpg\" alt=\"\" loading=\"lazy\"><\/span><span><img decoding=\"async\" src=\"https:\/\/preferhome.com\/locations\/hendersonville\/wp-content\/uploads\/sites\/19\/2026\/07\/pcah-2025-images-178-scaled-1.jpg\" alt=\"\" loading=\"lazy\"><\/span><\/div><div style=\"height:56px\"><\/div><section class=\"pb-anchor\" id=\"pb-process\"><div class=\"pb-shead pb-rv\"><span class=\"pb-eyebrow\">Before, during, and after<\/span><h2 class=\"pb-h2\">How We Work With CHOICES Families<\/h2><p class=\"pb-sub\">Where a local home care team fits &mdash; without ever standing in for TennCare or the MCO.<\/p><\/div><div class=\"pb-steps\"><div class=\"pb-st pb-rv\" style=\"transition-delay:0ms\"><span class=\"pb-stn\">1<\/span>\n <h4>Free Care Conversation<\/h4><p>We take your call at (615) 970-3737, learn about your loved one's situation, and explain how CHOICES may fit before anyone signs anything.<\/p><\/div><div class=\"pb-st pb-rv\" style=\"transition-delay:80ms\"><span class=\"pb-stn\">2<\/span>\n <h4>Guidance Toward Application<\/h4><p>We point you to the right TennCare resources, the area agency on aging intake line and the LTSS Help Desk, so approval decisions come from the state, not us.<\/p><\/div><div class=\"pb-st pb-rv\" style=\"transition-delay:160ms\"><span class=\"pb-stn\">3<\/span>\n <h4>Waiting for MCO Authorization<\/h4><p>Your TennCare health plan confirms care can safely meet needs at home and issues a plan of care with authorized services and hours.<\/p><\/div><div class=\"pb-st pb-rv\" style=\"transition-delay:240ms\"><span class=\"pb-stn\">4<\/span>\n <h4>Caregiver Match & Introduction<\/h4><p>We match a caregiver by personality and needs, introduce them to your family, and align our schedule with the authorized plan of care.<\/p><\/div><div class=\"pb-st pb-rv\" style=\"transition-delay:320ms\"><span class=\"pb-stn\">5<\/span>\n <h4>Ongoing Coordination<\/h4><p>Our office manager keeps you informed, our LPN provides clinical oversight, and we adjust as needs change &mdash; always within what your plan authorizes.<\/p><\/div><\/div><\/section><section class=\"pb-anchor\" id=\"pb-team\"><div class=\"pb-shead pb-rv\"><span class=\"pb-eyebrow\">Walking beside you<\/span><h2 class=\"pb-h2\">How Our Local Team Supports CHOICES Families<\/h2><\/div><div class=\"pb-team\">\n   <div class=\"pb-tcard pb-rv\"><h4>Locally Owned in Hendersonville<\/h4><p>Preferred Care at Home of Hendersonville is owned by Quin Christensen and Richard Patterson, and both live in the community. They saw firsthand what caregiving does for a family &mdash; Quin through his own parents&#8217; health journeys, Richard through five years in the funeral industry watching widows and widowers come home alone.<\/p><\/div>\n   <div class=\"pb-tcard pb-rv\" style=\"transition-delay:80ms\"><h4>A Team Built for Complex Situations<\/h4><p>Our care team includes Melissa Maxfield, a Licensed Practical Nurse who provides clinical oversight, and Lisa Barry, our Transition Liaison who focuses on hospital-to-home transitions. That combination matters when a CHOICES member is moving between settings or has medical needs that require coordination beyond routine personal care.<\/p><\/div>\n   <div class=\"pb-tcard pb-rv\" style=\"transition-delay:160ms\"><h4>A Provider That Explains, Not Overpromises<\/h4><p>We hold Certified Preferred Provider status and have been recognized by Home Care Pulse as an Employer of Choice and Provider of Choice in multiple recent years. Our team explains what we do know, points you to TennCare for what only TennCare can answer, and does not guarantee approval or coverage.<\/p><\/div>\n  <\/div><\/section><section class=\"pb-anchor\" id=\"pb-paths\"><div class=\"pb-shead pb-rv\"><span class=\"pb-eyebrow\">Which door fits your family<\/span><h2 class=\"pb-h2\">Understanding Your CHOICES Care Pathways<\/h2><\/div><div class=\"pb-pathhero pb-rv\"><span class=\"pb-flag\">Most families ask about this<\/span>\n <div><span class=\"pb-pg\">Group 2<\/span><h3>Choosing Home Instead of a Nursing Home<\/h3><p>For adults 21+ with a physical disability and seniors 65+ who need nursing home care level of support but choose to receive that care at home instead. To be eligible for home care in Group 2, your TennCare health plan must be able to safely meet the person's needs at home. This is the group many families in Hendersonville are actually asking about.<\/p><\/div>\n <a class=\"pb-btn\" href=\"https:\/\/preferhome.com\/locations\/hendersonville\/contact\/\">Ask about Group 2 <\/a><\/div><div class=\"pb-paths3\"><div class=\"pb-path pb-rv\" style=\"transition-delay:0ms\"><span class=\"pb-pg\">Group 3<\/span><h3>At Risk, But Not Yet Nursing Facility Level<\/h3><p>For adults 21+ with a disability and seniors 65+ who do not currently need nursing home care but need certain supports to avoid needing that level of care soon. Group 3 members typically receive a smaller, more targeted service package designed to keep them safely at home longer.<\/p><\/div><div class=\"pb-path pb-rv\" style=\"transition-delay:80ms\"><span class=\"pb-pg\">Group 1<\/span><h3>Care in a Nursing Facility<\/h3><p>For people of all ages who receive care in a nursing facility rather than at home. CHOICES covers nursing facility services as well as home-based supports. Preferred Care at Home does not provide facility-based care.<\/p><\/div><div class=\"pb-path pb-rv\" style=\"transition-delay:160ms\"><span class=\"pb-pg\">Consumer Direction<\/span><h3>vs. Agency-Based Care<\/h3><p>Some members hire and manage certain workers directly through consumer direction; others receive services through a licensed agency. Companion care is only available for Group 2 members using consumer direction, and only in narrow situations. We work with families whose plan of care uses agency-based services.<\/p><\/div><\/div><\/section><section class=\"pb-anchor\" id=\"pb-compare\"><div class=\"pb-shead pb-rv\"><span class=\"pb-eyebrow\">Two legitimate options<\/span><h2 class=\"pb-h2\">CHOICES Home Care Versus Nursing Facility Care<\/h2><p class=\"pb-sub\">When a loved one's needs approach nursing home care level, families are usually weighing two real options. Both are legitimate. What CHOICES adds is the option to choose home when your health plan agrees needs can be safely met there.<\/p><\/div><div class=\"pb-vs pb-rv\">\n <div class=\"pb-vcol\"><h3>Nursing Facility<\/h3>\n  <ul><li><b>Setting<\/b><span>Facility<\/span><\/li><li><b>Routines<\/b><span>Set by staff<\/span><\/li>\n      <li><b>Around-clock<\/b><span>24\/7 onsite<\/span><\/li><li><b>Requirement<\/b><span>NF level LOC<\/span><\/li><\/ul><\/div>\n <span class=\"pb-vbadge\">VS<\/span>\n <div class=\"pb-vcol pb-vwin\"><h3>CHOICES Home Care<\/h3>\n  <ul><li><b>Setting<\/b><span>Your home<\/span><\/li><li><b>Routines<\/b><span>Family led<\/span><\/li>\n      <li><b>Around-clock<\/b><span>Plan based<\/span><\/li><li><b>Requirement<\/b><span>MCO safety OK<\/span><\/li><\/ul><\/div>\n<\/div><\/section><section class=\"pb-anchor\" id=\"pb-faq\"><div class=\"pb-shead pb-rv\"><span class=\"pb-eyebrow\">Straight answers<\/span><h2 class=\"pb-h2\">TennCare CHOICES Questions Families Ask Us<\/h2><\/div><div class=\"pb-faqs\"><details class=\"pb-faq pb-rv\" open><summary><span>Does Medicaid pay for home care in Tennessee?<\/span>\n <em><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 5v14M5 12h14\" stroke=\"#7B9218\" stroke-width=\"2.4\" stroke-linecap=\"round\"\/><\/svg><\/em><\/summary>\n <div class=\"pb-fb\"><p>Yes, TennCare, Tennessee's Medicaid program, may pay for home care through a specific program called CHOICES for eligible seniors 65 and older and adults 21 and older with physical disabilities. CHOICES is one part of TennCare's long term services and supports, and eligibility depends on both medical and financial rules confirmed by TennCare. Your TennCare health plan must also determine that your needs can safely be met at home.<br><br>Services and the hours attached to them are authorized by your managed care organization, not by any home care agency.<\/p><\/div><\/details><details class=\"pb-faq pb-rv\"><summary><span>How much does TennCare CHOICES home care cost the member?<\/span>\n <em><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 5v14M5 12h14\" stroke=\"#7B9218\" stroke-width=\"2.4\" stroke-linecap=\"round\"\/><\/svg><\/em><\/summary>\n <div class=\"pb-fb\"><p>For eligible CHOICES members, in-home services are covered by TennCare, though some members may have a patient liability amount set during the eligibility process. Some people qualify through Supplemental Security Income. Per TennCare's eligibility categories page, the SSI limit is $994 monthly for one person and $1,491 for two.<br><br>Others qualify for Medicaid long term services through the Institutionalized Individuals or HCBS financial category, which sets a $2,982 monthly income limit and a $2,000 resource limit for a one-person household. Your local area agency on aging can walk through which pathway applies to your loved one.<\/p><\/div><\/details><details class=\"pb-faq pb-rv\"><summary><span>Who qualifies for TennCare CHOICES home care in Tennessee?<\/span>\n <em><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 5v14M5 12h14\" stroke=\"#7B9218\" stroke-width=\"2.4\" stroke-linecap=\"round\"\/><\/svg><\/em><\/summary>\n <div class=\"pb-fb\"><p>CHOICES home care is for adults 21 and older with a physical disability and seniors 65 and older who meet both medical need and financial rules under TennCare. Qualifying medically means needing help with daily living activities like moving around, eating, toileting, or communicating. Qualifying financially means falling into a category TennCare confirms, and for home care specifically, your health plan must determine that care can safely meet those needs at home.<br><br>Adults whose primary need is intellectual or developmental disability are served through ECF CHOICES, a different Tennessee program from the one this page describes.<\/p><\/div><\/details><details class=\"pb-faq pb-rv\"><summary><span>What is the difference between CHOICES Group 2 and Group 3?<\/span>\n <em><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 5v14M5 12h14\" stroke=\"#7B9218\" stroke-width=\"2.4\" stroke-linecap=\"round\"\/><\/svg><\/em><\/summary>\n <div class=\"pb-fb\"><p>Group 2 is for adults 21 and older with a physical disability and seniors 65 and older who need nursing home care level of support but choose to receive that care at home. Group 3 is for people at similar ages and disability status who do not need nursing home care right now but need supports to avoid needing that level of care soon. Group 2 typically receives a broader service package, while Group 3 receives a more targeted set of term services and supports focused on prevention.<br><br>Group assignment is made by TennCare and the member's health plan, not by any home care agency.<\/p><\/div><\/details><details class=\"pb-faq pb-rv\"><summary><span>Can family members be paid to provide CHOICES home care?<\/span>\n <em><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 5v14M5 12h14\" stroke=\"#7B9218\" stroke-width=\"2.4\" stroke-linecap=\"round\"\/><\/svg><\/em><\/summary>\n <div class=\"pb-fb\"><p>In some situations, yes. The TennCare CHOICES program allows consumer direction, which lets certain members hire and manage some of their own workers, and eligible family members may be paid for authorized services in that model. Consumer direction has its own rules, and not all services are available through it.<br><br>Companion care in particular is only available for Group 2 members using consumer direction, and only when it costs less than other authorized home care that would meet the same needs. Confirm the details with TennCare or the member's health plan before making a hiring decision.<\/p><\/div><\/details><details class=\"pb-faq pb-rv\"><summary><span>What does TennCare CHOICES not cover at home?<\/span>\n <em><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 5v14M5 12h14\" stroke=\"#7B9218\" stroke-width=\"2.4\" stroke-linecap=\"round\"\/><\/svg><\/em><\/summary>\n <div class=\"pb-fb\"><p>TennCare CHOICES does not cover services outside the official CHOICES benefit table, and it does not automatically cover every household task or service a family might want. Covered services must appear in the CHOICES benefit array: personal care visits, attendant care, homemaker services, home delivered meals, in home respite care, personal emergency response systems, minor home modifications like grab bars, assistive technology, and a few others, each with its own limits. CHOICES is also separate from ECF CHOICES, which serves people whose primary need relates to an intellectual or developmental disability rather than a physical one.<\/p><\/div><\/details><details class=\"pb-faq pb-rv\"><summary><span>How long does it take to get CHOICES home care started?<\/span>\n <em><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 5v14M5 12h14\" stroke=\"#7B9218\" stroke-width=\"2.4\" stroke-linecap=\"round\"\/><\/svg><\/em><\/summary>\n <div class=\"pb-fb\"><p>Timelines vary because CHOICES approval involves multiple steps: application, medical and financial eligibility review, and then health plan authorization for a plan of care. Start by calling your local area agency on aging at the toll free number 1-866-836-6678, or the LTSS Help Desk at 1-877-224-0219, to begin the application process.<br><br>TennCare reviews eligibility, and upon approval, your health plan assesses whether needs can safely be met at home before building the plan of care in a timely manner. If you want help understanding where you are in that sequence, call us at (615) 970-3737.<\/p><\/div><\/details><details class=\"pb-faq pb-rv\"><summary><span>Can Preferred Care at Home guarantee my loved one will be approved for CHOICES?<\/span>\n <em><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 5v14M5 12h14\" stroke=\"#7B9218\" stroke-width=\"2.4\" stroke-linecap=\"round\"\/><\/svg><\/em><\/summary>\n <div class=\"pb-fb\"><p>No, approval, group assignment, and service authorization decisions are made by TennCare and the member's health plan, not by any home care agency. We help families understand TennCare CHOICES in long term care, connect them to the right TennCare resources, and provide care that fits within an authorized plan of care once one exists.<br><br>What we do not do is promise eligibility, promise hours, or bill TennCare on behalf of a family that has not been approved and authorized. Call (615) 970-3737 to talk through your specific situation.<\/p><\/div><\/details><\/div><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"Does Medicaid pay for home care in Tennessee?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes, TennCare, Tennessee's Medicaid program, may pay for home care through a specific program called CHOICES for eligible seniors 65 and older and adults 21 and older with physical disabilities. CHOICES is one part of TennCare's long term services and supports, and eligibility depends on both medical and financial rules confirmed by TennCare. Your TennCare health plan must also determine that your needs can safely be met at home. Services and the hours attached to them are authorized by your managed care organization, not by any home care agency.\"}}, {\"@type\": \"Question\", \"name\": \"How much does TennCare CHOICES home care cost the member?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"For eligible CHOICES members, in-home services are covered by TennCare, though some members may have a patient liability amount set during the eligibility process. Some people qualify through Supplemental Security Income. Per TennCare's eligibility categories page, the SSI limit is $994 monthly for one person and $1,491 for two. 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Confirm the details with TennCare or the member's health plan before making a hiring decision.\"}}, {\"@type\": \"Question\", \"name\": \"What does TennCare CHOICES not cover at home?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"TennCare CHOICES does not cover services outside the official CHOICES benefit table, and it does not automatically cover every household task or service a family might want. Covered services must appear in the CHOICES benefit array: personal care visits, attendant care, homemaker services, home delivered meals, in home respite care, personal emergency response systems, minor home modifications like grab bars, assistive technology, and a few others, each with its own limits. 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Call (615) 970-3737 to talk through your specific situation.\"}}]}<\/script><\/section><\/div><\/div><\/div><script>\n(function(){\n var bar=document.querySelector('.pb-prog i');\n if(bar){addEventListener('scroll',function(){var h=document.documentElement;\n  var p=h.scrollTop\/(h.scrollHeight-h.clientHeight);bar.style.width=(p*100)+'%';},{passive:true});}\n var io=new IntersectionObserver(function(es){es.forEach(function(e){if(e.isIntersecting){e.target.classList.add('pb-in');io.unobserve(e.target);}});},{threshold:.1});\n document.querySelectorAll('.pb-rv').forEach(function(el){io.observe(el);});\n var st=document.querySelector('.pb-cnt');\n if(st){var cio=new IntersectionObserver(function(es){es.forEach(function(e){if(!e.isIntersecting)return;cio.disconnect();\n  var n=2580,t0=null;function f(ts){if(!t0)t0=ts;var p=Math.min((ts-t0)\/1400,1);\n   st.textContent=Math.round(n*(1-Math.pow(1-p,3))).toLocaleString();if(p<1)requestAnimationFrame(f);}\n  if(matchMedia('(prefers-reduced-motion: reduce)').matches){st.textContent='2,580';}else{requestAnimationFrame(f);}});},{threshold:.5});\n  cio.observe(st);}\n var links=document.querySelectorAll('.pb-rail a[data-t]');\n var map={};links.forEach(function(a){var t=a.getAttribute('data-t');if(t){(map[t]=map[t]||[]).push(a);}});\n var spy=new IntersectionObserver(function(es){es.forEach(function(e){var id=e.target.id;if(!map[id])return;\n  if(e.isIntersecting){links.forEach(function(a){a.classList.remove('pb-on');});map[id].forEach(function(a){a.classList.add('pb-on');});}});},\n  {rootMargin:'-20% 0px -70% 0px'});\n document.querySelectorAll('section.pb-anchor').forEach(function(s){spy.observe(s);});\n})();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70c9e4a e-con-boxed e-flex e-con e-parent\" data-id=\"70c9e4a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-918155a elementor-widget elementor-widget-heading\" data-id=\"918155a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready to Talk Through TennCare CHOICES?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf50e5c elementor-widget elementor-widget-text-editor\" data-id=\"bf50e5c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"color:#FFFFFF;text-align:center;\">Every situation is different. Yours deserves a real conversation.<br>Call our Hendersonville office and we&#8217;ll walk you through what CHOICES may look like for your family &mdash; <a href=\"tel:6159703737\" style=\"color:#C8E06B;font-weight:700;\">(615) 970-3737<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46b5ee6 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"46b5ee6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/preferhome.com\/locations\/hendersonville\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get Care Now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7948105 e-con-boxed e-flex e-con e-parent\" data-id=\"7948105\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fce5e4 elementor-widget elementor-widget-html\" data-id=\"5fce5e4\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c132863 e-con-boxed e-flex e-con e-parent\" data-id=\"c132863\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80ab338 elementor-widget elementor-widget-html\" data-id=\"80ab338\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":"","_et_pb_custom_css":""},"class_list":["post-4229","page","type-page","status-publish","hentry"],"acf":[],"_et_pb_custom_css":"","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.7 (Yoast SEO v21.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>TennCare CHOICES In-Home Care | Preferred Care at Home<\/title>\n<meta name=\"description\" content=\"Understand how TennCare CHOICES may cover in-home care for eligible Tennessee seniors and adults with physical disabilities. 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