There comes a time when the focus shifts from treatment to comfort. For families in East Tennessee facing this chapter, the question becomes: how can we honor our loved one with dignity and peace at home? Preferred Care at Home provides compassionate end-of-life care that allows patients to live comfortably in familiar surroundings, supported by professional caregivers.
Preferred Care at Home has served families across Tennessee since 1984. Our caregivers work closely with hospice agencies and healthcare professionals to ensure your loved one receives seamless, personalized support. We understand the unique needs of hospice patients and their families in communities from Knoxville to the surrounding areas.
What sets us apart is our commitment to dignity and peace during life’s most tender moments. We carefully match caregivers to families based on personality and experience, not just availability. Our team provides the full range of personal care services while offering bereavement support and emotional guidance for family members navigating this difficult journey.
Our end-of-life care services offer comprehensive support for hospice patients who want to remain at home during their final chapter. In East Tennessee, where family ties run deep and home means everything, we help loved ones live comfortably, surrounded by familiar faces. We work closely with your hospice care team to provide comfort care that honors your loved one’s wishes.
Whether you need a few hours of respite or full-time support, we customize our services to your family’s specific needs. Our professional caregivers are trained to offer medical support within the home environment, including medication management, personal care assistance, and coordination with your hospice nurse and medical director.
Daily personal care becomes especially important during the end of life. Our caregivers provide gentle assistance with bathing, dressing, and mobility while maintaining the dignity your loved one deserves. We understand that these intimate moments require compassion, patience, and respect. Our team continuously provides the tender support that allows patients to remain comfortable in their own homes.
Beyond physical care, we focus on emotional support for both patients and their families. Our caregivers are trained to recognize when additional help from the hospice team is needed, ensuring comprehensive care that addresses physical, emotional, and spiritual needs during this sacred time.
Taking care of a terminally ill loved one is physically and emotionally exhausting. Our respite care services give family caregivers the break they need to rest, handle errands, or simply process their emotions. You can trust that your loved one remains in compassionate, capable hands while you take time for yourself.
We offer flexible scheduling from a few hours to overnight care, ensuring family members can find balance during this challenging time. Our professional care team becomes an extension of your family, offering the same devoted attention you would provide.
The emotional journey at the end of life affects everyone in the family. Our caregivers are trained to provide emotional support and companionship during the final days, offering a listening ear, gentle presence, and genuine compassion. We work alongside your hospice team’s social worker and volunteers to ensure your loved one never feels alone.
While we offer medical support through skilled nursing care when needed, we recognize that spiritual support and emotional connection matter just as much as physical comfort. Our team honors your family’s beliefs and traditions, creating a peaceful environment that respects your loved one’s wishes.
When your loved one needs continuous supervision, our 24-hour live-in care provides constant presence and peace of mind. A dedicated caregiver stays in your home around the clock, ready to respond to needs at any hour. This level of care ensures safety, comfort, and companionship throughout the day and night.
Our live-in caregivers handle everything from meal preparation and light housekeeping to medication management and coordination with the hospice agency. Families throughout East Tennessee choose this option for the consistency and deep relationship that develops between caregiver and patient.
We understand that quality care requires teamwork. Our professional caregivers work closely with your hospice nurse, medical director, physicians, and entire hospice services team to ensure coordinated, comprehensive support. We communicate regularly about medication changes, symptom management, and care plan adjustments.
This collaborative approach means your loved one benefits from specialized care that addresses every aspect of hospice services. We follow the guidance of healthcare professionals while providing the hands-on daily support that keeps patients comfortable at home.
We take a thoughtful, personalized approach to ensure your loved one receives the care they deserve.
Step 01
Free phone consultation to answer your questions with no obligation.
Step 02
We meet in your home to understand unique needs and routines.
Step 03
Creating a personalized plan addressing specific dementia needs.
Step 04
Selecting caregivers whose personality aligns with your loved one.
Step 05
Regular check-ins and access to our Transparency Room portal.
Caring for a loved one during their final chapter brings profound challenges that can feel overwhelming when you’re already grieving. These are the concerns families throughout East Tennessee share with us, and we’ve dedicated ourselves to easing this burden with compassionate support that honors your loved one’s dignity.
Challenge
What It Looks Like
How We Help
Finding compassionate caregivers who understand hospice
What It Looks Like
Many families in Knoxville and surrounding areas struggle to find professional caregivers trained in end-of-life comfort care who can work seamlessly with hospice services.
How We Help
Our caregivers receive specialized training in hospice care and work closely with your hospice team to provide coordinated, compassionate support that focuses on comfort and dignity.
Challenge
Keeping loved ones at home during the final days
What It Looks Like
East Tennessee families value home as a place of comfort and memories. Moving to a facility during the end of life feels wrong, yet providing 24-hour care at home seems impossible.
How We Help
We offer flexible care from a few hours to full-time live-in support, allowing your loved one to remain in their own home surrounded by family and familiar surroundings throughout their final chapter.
Challenge
Managing physical care while processing emotions
What It Looks Like
Family caregivers face exhaustion from helping with daily personal care while grieving and preparing emotionally for loss. The burden becomes overwhelming without respite.
How We Help
Our professional care team handles all physical care needs, giving family members space to focus on emotional connection and creating meaningful final memories.
Challenge
Coordinating between doctors, hospice, and family
What It Looks Like
With multiple healthcare professionals, physicians, a hospice nurse, a medical director, and family members all involved, coordinating quality care becomes confusing and stressful.
How We Help
We serve as the consistent daily presence who communicates with your entire hospice care team, follows the care plan created by physicians, and keeps the family informed through our Transparency Room portal.
Challenge
Affording quality end-of-life care
What It Looks Like
Quality hospice care services combined with 24-hour in-home support can seem financially out of reach for many families throughout Tennessee.
How We Help
Preferred Care at Home built our reputation on affordable, quality care. We offer flexible scheduling and work with families to create care plans that fit budgets while never compromising on compassion or professional standards.
Challenge
Finding care available day and night
What It Looks Like
Terminal illness doesn’t follow business hours. Families need caregivers available for overnight support, weekend care, and emergency situations when symptoms change.
How We Help
Our team offers 24-hour availability with caregivers who can provide continuous support. We’re here when you need us most, offering peace of mind that your loved one is never alone.
Our office staff lives and works in East Tennessee alongside the families we serve. When you call our Knoxville office, you reach neighbors who understand life in East TN.
We Serve:
Andersonville
Bearden
Cedar Bluff
Claxton
Clinton
Fountain City
Gatlinburg
Halls
Hardin Valley
Harriman
South Knoxville
The cost of hospice care at home varies based on the level of support needed. Companion and Homemaker Care typically costs less than 24-hour live-in care. We offer free consultations to understand your loved one’s specific needs and create a personalized care plan that fits your budget. Many families find our services more affordable than they expected, especially compared to facility-based care.
We’ve been providing compassionate care since 1984, which is over 40 years of experience supporting families during life’s most difficult moments. Our caregivers undergo a rigorous 7-step screening process and receive specialized training in hospice care. We work closely with your hospice team rather than replacing them, ensuring coordinated care. Plus, our Transparency Room portal gives family members real-time access to caregiver notes and updates, which brings peace of mind when you can’t be physically present.
It depends on your loved one’s specific needs and your family’s situation. Companion and Homemaker Care works well when family members are present most of the time but need daily support with personal care, meal preparation, and medication reminders. If your loved one requires continuous supervision, has unpredictable symptoms, or the family needs significant respite, 24-hour live-in care provides constant presence and immediate response to changing needs. During your consultation, we’ll help you determine which level of care best serves your loved one’s comfort and your family’s peace of mind.
We understand that when families reach out for hospice support, time matters. In most cases, we can begin care within 24-48 hours of your initial consultation. For urgent situations, we work even faster to match a compassionate caregiver to your family. The timeline depends on caregiver availability in your specific area and the complexity of your loved one’s care needs. We coordinate directly with your hospice agency to ensure a smooth transition.
If your loved one has been referred to hospice services or if their illness has progressed to where comfort is the primary goal, professional in-home support can make this time more peaceful for everyone. You might notice that daily personal care is becoming physically demanding, that you’re exhausted from providing 24-hour supervision, or that emotional needs are overwhelming your family. Many families wait too long, trying to manage everything alone. Getting help early allows you to focus on meaningful time together rather than just the tasks of caregiving.
While warranties don’t apply to care services, we do offer guaranteed caregiver consistency and ongoing support for your family. Our commitment doesn’t end if needs change. We simply adjust care plans as your loved one’s condition evolves, and we remain available 24/7 throughout their final days. After your loved one passes, we offer bereavement support resources and can connect your family with grief counseling services. Our focus is on being there for you through every stage of this journey.
Our professional caregivers receive specialized training in end-of-life comfort care, including pain and symptom management, communication with terminally ill patients, and emotional support for grieving families. Many of our team members have worked extensively with hospice agencies and understand palliative care principles. We ensure they know how to recognize changes in condition that require nurse attention and how to coordinate with the hospice care team. All caregivers complete our 7-step screening process and receive ongoing education in best practices for hospice support.
Absolutely. We work closely with hospice nurses, social workers, physicians, medical directors, and all healthcare professionals involved in your loved one’s care. Our caregivers communicate regularly with your hospice agency about medication changes, symptom management, and care plan updates. We follow the guidance provided by your hospice team while handling the daily personal care, companionship, and family respite that allows your loved one to remain comfortably at home. This collaborative approach ensures comprehensive, coordinated quality care.
We offer 24-hour availability, including overnight care, weekend support, and holiday coverage. Terminal illness doesn’t follow a schedule, and we understand that families need reliable help at all hours. You can choose consistent overnight caregivers, weekend respite support, or full-time live-in care, depending on what brings your family the most peace. Our team is always available to respond to urgent needs, adjust schedules, or provide additional support when symptoms change unexpectedly.
While hospice teams often include chaplains and spiritual care coordinators, our caregivers understand the importance of spiritual support during the end of life. We respect and honor your loved one’s faith traditions, beliefs, and wishes. Our team can facilitate visits from your faith community, help with prayer or meditation practices your loved one values, and create a peaceful environment that reflects their spiritual needs. We work alongside any spiritual care providers from your hospice agency to ensure your loved one feels complete support during their final days.