The world of senior care can be overwhelming. If you’ve tried to navigate the complexities of senior housing, medicare, and even senior health management, you know the challenges. With all the information floating around regarding senior care options, I thought it would be helpful to make the world of senior home care a little easier. Home care doesn’t have to be difficult or confusing. Preferred Care at Home seeks to provide free resources and plenty of information to help you make the best care decision for yourself or senior loved one. In this post we will explore frequently asked questions regarding Preferred Care at Home and starting senior home care services.
What is Preferred Care at Home?
Preferred Care at Home is a senior home care franchise that provides reliable, compassionate, and affordable care in the comfort and security of your home, or wherever you call home. What that means is we send qualified caregivers to meet care needs. Our services* include assistance with dress and hygiene, housekeeping, meal preparation, medication reminders/administration, incidental transportation, and much more. These services are often provided in your home, but are also provided in all types of senior living communities and are even provided during hospital stays when needed. We have locations across the United States, to find one near you visit our location page or give us a call to be quickly connected to the nearest location.
I don’t live in a house, can I still use your services?
Yes, home care doesn’t require you to live at home. Our services can be provided at hospitals, rehabilitation facilities, nursing homes, assisted living facilities as well as your house. Where and how you receive services is up to you.
How do I get more information about Preferred Care at Home?
Are you ready to learn more about senior home care? Would you like to speak to someone, request information online, or simply start by browsing our website? Preferred Care at Home’s administrative staff are available to take your call and would love to chat, answer questions, and listen to your unique concerns. But, if you aren’t ready yet to talk over the phone, we have a vast amount of information available on our website. You can start by browsing Preferred Care at Home’s service offerings, find a location near you, learn about the caregiver screening process, and visit our senior care blog. When you are ready, feel free to reach out, or you can request us to contact you at a time that in convenient.
What is the process for starting home care services?
Asking for help is not easy, we understand! We work to keep the process of starting home care services streamlined and informative so you can rest assured knowing you are being taken care of by the best care provider. Starting services typically starts with a phone call. Our caring administrative staff will get to know you, answer questions, and assess your needs right over the phone!
The next step is a home visit and a care assessment. We meet with you in person, assess your care needs, and develop a care plan. In this visit typically all service agreements are signed if you are ready to start care. After the home visit we match you with a compassionate and experienced caregiver that meets your needs and scheduling requirements.
Once care is started you can expect regular follow-up phone calls and home visits from the administrative staff. If you ever have any questions or concerns we are on-call, 24 hours a day, 7 days a week, to provide you and your family peace of mind. Never hesitate contacting your care team, it is our privilege and honor to provide you the very best home care service.
Do you provide around the clock care?
Yes! We provide care to meet your needs, whether that is one hour a day or 24 hours day. For around the clock care, our Live-in care** option is very popular and cost effective. Preferred Care at Home’s Live-in care provides peace of mind for you and family members. Shifts are typically 2-3 days at a time, but sufficient downtime is required for caregivers at night. Live-in care is the perfect care option for those who wish to avoid multiple caregivers and shift changes but don’t need frequent assistance at night.
How soon can I start care with Preferred Care at Home?
We can start care as soon as you need it! Most often care is started within a few days of the initial phone call, but we are also experienced in starting care within a few hours of initial contact when needed.
How do I pay for services?
There are many ways to pay for home care services. In fact, we provide many resources for you as you search for the best way to fit your needs. You can read the blog post on Four Ways to Pay for Senior Home Care, or download the free resource on 22 Ways to Pay for Home Care. Options for payment include private pay, VA benefits, and Long Term Care Insurance.
I still have more questions for Preferred Care at Home!
We would love to answer every question you have! Please give us a call! You can also visit our frequently asked question page to learn more about us.
*Services vary from location to location due to state and license requirements.
** Live-in care availability varies from location to location due to state and license requirements.
© 2007-2020 Preferred Care at Home, a division of Help at Home Franchise Service, LLC. All Rights Reserved.
Services may vary depending on the licensing of each Preferred Care at Home Franchise location. Each location is individually owned and responsible for controlling and managing day-to-day business operations.